2018 MERCEDES-BENZ GLE 350 Complaints

The contact owns a 2018 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that water had intruded into the connector and the fuel pump control unit needed to be replaced. The vehicle was repaired; however, after the vehicle was retrieved, the failure recurred. The contact stated while driving approximately 70 MPH, the vehicle stalled without warning. The contact then stated that upon inspecting the vehicle, she noticed that water had collected in the wheel well and caused the wheel well to rust. Additionally, the contact stated that she noticed that water had collected in the spare tire, the battery, and the body of the vehicle. The contact also stated that the water caused mold and rust throughout the vehicle. The vehicle was towed to a specialist where the cause of the failure could not be determined. The vehicle was not repaired. The contact then stated that she was not made aware of the NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the dealer was handling the recall, but no further assistance was provided. The failure mileage was approximately 50,000.

The contact owns a 2018 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had experienced not a failure. VIN tool confirms parts not available.

when i tried to apply brakes on Nov 27th, 2022, the brakes were not applying for 4-5 seconds inspite of pushing the brake few times. After 5 seconds the brakes were working. to avoid collision i had to change the lane quicKly and luckily there was no one in the next lane. Please note that i have changed the front and rear brake pads few months back (Aug 2022). As my brake pads are new, i assume there is some fault in the overall brake system which I would like to bring notice to the United States transportation Department and to the Mercedes company. Please advise on how to proceed from here to ensure my car is safe.

Cannot shift gear to Reverse or Neutral, after car is completely stopped by pushing brake pedal and keep firmly pushing the brake pedal. After firmly press the brake pedal, tried to move hear selector to Reverse or Neutral, but did not work. Tried to above step more than five times at the moment of incident, but did not work. If takes off the foot from the pedal, the car Restart the engine, then I was able to move the gear to Reverse or Neutral The case has occurred three times, an year ago (Summer, 2021), Aug 2022, Sep 3, 2022. Q:How was your safety or the safety of others put at risk? When incident happened, after trying changing the gear to Reverse, take off the foot from the pedal then car moved to forward instead of backward, then immediately braked the car again to stop moving the car. Q:Has the problem been reproduced or confirmed by a dealer or independent service center? No. Have not brought the car to the dealership yet. Cannot reproduce it most of the time. Q:Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Cannot reproduce it most of the time. Q:Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There seems a message that "Cannot change the gear to Reverse".

The contact owned a 2018 Mercedes-Benz 350 GLE. The contact stated while stopped at a traffic light at an intersection, the vehicle began to lunge forward while the brake pedal was still depressed. The vehicle lurched into the intersection and struck another vehicle. The contact stated he did not notice any warning lights being illuminated. The contact's vehicle struck a vehicle on the driver's side door with his front end. The vehicle's grill was crushed and shattered all the windows on the other vehicle's driver's side. There were no injuries. The police were on the scene and wrote a report. The contact had the vehicle towed to a local dealer, where it was placed in the body shop and repaired. The vehicle was not diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,500. The VIN was not available.

The contact owns a 2018 Mercedes-Benz GLE350. The contact had taken the vehicle to a dealer where he was informed that the thread on three of his tires (tires unknown) were critically low and needed replaced. The contact then received a recall notice for NHTSA Campaign Number: 21V123000 (Tires). The contact had made an appointment and brought the vehicle back to the same dealer where he was informed that tires on the vehicle were not included in the recall. The dealer suggested that the tires be replaced out of pocket. The contact attempted to reach the manufacturer but was unsuccessful in reaching a representative. The vehicle was not repaired. The failure mileage was approximately 20,000.

AFTER 20K OF DRIVING, THE BRAKE PAD ON THE CALIPER OF THE LEFT REAR WHEEL WENT METAL TO METAL. THERE WAS NO INDICATION ON THE DASH TO LET ME KNOW THAT THE LEFT REAR INNER PADS WERE LOW AND THEN THAT THE PAD AND ROTOR WERE METAL TO METAL, BECAUSE THERE IS NO INDICATOR SENSOR ON THE LEFT SIDE ONLY ON THE RIGHT REAR.

WHEN DRIVING WITH SNOW THE CAR TRIED TO LOOSE CONTROL EVEN DRIVING AT 30 MILES IT SUPPOSED TO BE ALL WHEEL DRIVE IN SOME OCCASIONS IS HARD TO CONTROL THE CAR I AM NOT SURE IF THE TIRES IS ARE MADE TO DRIVE IN THE SNOW. YOU LOOSE TRACTION EVEN DRIVING VERY SLOW MAKE SURE PEOPLE ARE AWARE

WHEN DRIVING AT NIGHT IS HARD TO SEE IF YOU LIGHTS ARE ON IS VERY DIFFICULT DRIVING WHEN SOME STREET DON'T HAVE ANY LIGHTS ON. SOMETIMES I HAVE USE HI LIGHTS TO MAKE SURE I DONT CRASH OR HIT PEDESTRIAN ID DONT HAVE PICTURES BUT I HOPE PEOPLE ARE AWARE

MY CAR STILL HAS THE MOLDY SMELL BEING ADDRESSED BY BENZ BUT NO ONE HAS ASK MY PROBLEM TO FIX THE MOLDY AIR. *TR