2020 MERCEDES-BENZ GLE 350 Complaints

The car makes a rumbling sound when the car is stopped and the brake is engaged. We took the car to the Marietta dealer who indicated the motor mounts were wearing out. the manager provided a quote for replacement. The mileage is 62,xxx. The motor mounts should not be wearing out with only 62,000. The motor mounts wearing out could lead to other problems. Mercedes USA says it is up to the dealer to warranty the item. How dopes this make any sense when they did not build the car? I believe this could be a very dangerous situation. The service manager stated they change about 3-4 mounts every month. Please help, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ENGINE LIGHT WAS ON AND TAKE TO DEALER. COMPLAINT ABOUT SPEED CONTROL WHEN GAS IS APPLIED THE CAR DIDN'T RESPOND AND ENGINE STAY DEAD. CAR WAS SUPPOSED TO BE RESETTED. DRIVE ANOTHER 30 DAYS AND CAR WAS TAKEN TO THE DEALER WITH THE SAME ISSUES. DEALER KEPT THE CAR FOR OVER A WEEK WITHOUT GETTING THE SOLUTION TO THE PROBLEM.

2020 MERCEDES BENZ GLE 350. CONSUMER WRITES IN REGARD TO ILLUMINATED TIRE INFLATION ALERT.

Vehicle (72,000 miles) sent an email message that the "starter battery is critical". Drove it to Mercedes Benz Cary (NC). Original battery replaced ($538). Two days later, another "starter battery critical" message arrived. Vehicle wouldn't start. Mercedes Roadside sent a flatbed, jump started the vehicle, loaded it and took it to Mercedes Cary. I was required to authorize two hours of diagnostic works (+/- $450). Evidently, Mercedes Cary performed some software updates. Waiting for final invoice and software details.

I was turning on to a busy street and the throttle became unresponsive. I verified the car was in drive. There was no engine noise when pressing the accelerator pedal. I stopped the car and shifted to park and then back to drive and the car responded normally.

The Brakes Failed - At Mercedes Dealership for Over a Month My Wife could have been killed on the highway going 70MPH with no brakes The car was towed by Mercedes over a month ago and never returned. No one will talk to me. Mercedes will not speak with me. Nor have they contacted the dealer - Letter Enclosed No warning - Just brake failure. Prior to that we got a "Your cameras are not working message" a week prior and the car would warn you another car was there. But there was no car.

What component or system failed or malfunctioned, and is it available for inspection upon request? THE BRAKES & EMERGENCY BRAKES - YES - THE CAR WAS TOWED TO MERCEDES How was your safety or the safety of others put at risk? THE CAR COULD & DID NOT STOP Has the problem been reproduced or confirmed by a dealer or independent service center? MERCEDES TOOK THE CAR OVER A MONTH AGO. NO ONE EVER CALLS ME BACK AND THEY GAVE 3 CASE NUMBERS - I HAVE MADE OVER 16 CALLS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. THE DEALER WHERE THE CAR IS SAYS MERCEDES HAS NOT CONTACTED THEM. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO WARNING - NO AVOIDANCE - NO BRAKES - THE BRAKES GOT SOFT OR LIKE A SPONGE, YOU HAD TO GO TO THE FLOOR - THEN THEY FAILED. - I DID GET A CAMERAS NOT WORKING WARNING AT TIMES - AS WELL AS THE CAR SWERVING AWAY FROM THINGS THAT WERE NOT THERE.

1. Took the vehicle for leather cracking on both driver and passenger seats, MB of Bloomfield reached out to MB hotline in US and Germany, after week of trying to install the passenger seat new sensing sensor, kept getting failure message. They released the vehicle to me without tell me that the passenger air bag not functioning. they made me drive the vehicle for a week w/o air bag functioning. I found out where every time I start the engine kept getting msg of inoperative air bag. called the dealer and was told keep driving the vehicle and bring it back when part become available, which took over a week 2. Picked up a vehicle after a repair, while I am driving the whole over head console fall off and almost ran into vehicle in front of me, called the dealer and they found out they missed a bin. Over head console is loose and one day it is going to fall again, it is a poor design

front brakes make a grinding metal noise during slow motion applying breaks. i been in to the dealer ship multiple times about the issue and they replace the breaks pad and rotor , still have the same issue time down the road.

The contact owns a 2020 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.