2016 MERCEDES-BENZ GLE350 Complaints

Vehicle became disabled while owner was driving. Car stopped accelerating and stalled in the roadway. Vehicle was inoperable and had to be towed to the dealership. According to the Mercedes Service technician the rear output shaft bearing went out, tore the splines off of the trans output shaft yolk and 7 bolts then broke off in the case for the intermediate plate. Thus requiring a new transmission.

The contact owns a 2016 Mercedes-Benz GLE350. The contact stated while driving approximately 30 MPH, the vehicle stalled and lost motive power. The vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the residence. The contact stated that the vehicle was then towed to a local dealer, where it was diagnosed that an unknown module needed to be replaced; however, no repair was completed. The vehicle was then taken to an independent mechanic, where an unknown module was replaced. The vehicle was repaired; however, the failure reoccurred. Additionally, the contact stated that after a rainstorm there was water in the spare tire wheel well. The vehicle was taken back to the independent mechanic, where unknown repairs were completed. The contact had received notification of NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was 59,831.

The contact owns a 2016 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated a week later the vehicle began to hesitate and the check engine warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the coil pack to be replaced. The contact was informed that the failure was not associated with the recall. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.

The contact owns a 2016 Mercedes-Benz GLE350. The contact received notification of the NHTSA Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline) however, the dealer was notified prior to the failure and the contact was informed that no appointments were available for another 6 weeks. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning; however, the contact was able to restart the vehicle, but the failure recurred. The contact stated that while driving at normal speeds, the vehicle stalled. Several warning lights then illuminated. The dealer was notified of the failure and the contact was advised that an appointment could be scheduled 6 weeks away. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Mercedes-Benz GLE350. The contact stated while driving at various speeds, the vehicle would suddenly lose motive power and stall. Eventually, the vehicle could not be restarted and was towed to the local dealer to be diagnosed. The contact was made aware of water intrusion into the trunk space of the vehicle which caused the fuel pump and other parts of the vehicle to become damaged and eventually failed. The contact indicated that the VIN was included in the NHTSA Campaign Number: 22V995000 (Fuel System, Diesel, Fuel System, Gasoline). The manufacturer was not yet notified of the failure. The failure mileage was 87,000.

The contact owns a 2016 Mercedes-Benz GLE350. The contact stated that upon entering her vehicle, the windshield started to shatter at the bottom of the driver’s side windshield, without incident. Over the next few days, two more spider-web shaped cracks had formed at the bottom, mid-section of the windshield, also without incident. The contact stated that the cracks had started to expand to the top of the windshield, obstructing her vison while driving. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,500.

02/2022 I have a 2016 GLE 350 with 31,000 miles. Safety issue: steering column sensor has failed thus blind spot assist does not work. Also turn signals periodically do not work. Functionality usually restores if car shut-off & re-started. Then fails again later at varying intervals.

The contact owns a 2016 Mercedes-Benz GLE350. The contact stated while driving 20 MPH and depressing the brake pedal while approaching a traffic light, the vehicle independently shifted into park and seized. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and drove to a nearby gas station. The contact was able to drive to his residence. The contact stated that he had experiencedd the failure six additional times. The contact called the local dealer and made them aware of the failure. The dealer stated they would call him back when they had a loaner vehicle available. The contact took the vehicle to the local dealer but was unable to diagnose the failure. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.

On September 26th, 2021 I was reversing out a parking space, the rear camera was engaged and the R indication in place. While halfway out of the parking space the vehicle accelerated hitting another vehicle. The brakes would not engage to slow or stop the vehicle, I had to slip the gear into park to have the vehicle come to a completed stop. the accident was report to the insurance company and information was exchanged due to the location. Six months prior, while my daughter was reversing off the drive, similar behavior occurred, where she did not feel comfortable driving the car and parked it onto the driveway. I do not know if there's a recall or any other additional reports. please advise of the next steps in filing a complaint or opening a case.

The contact owns a 2016 Mercedes Benz GLE350. The contact stated that while stationary a second vehicle crashed head-on into the front of the vehicle causing severe damage to the front end. During the crash, neither the front driver-side nor passenger-side airbags were deployed. The driver sustained a fractured right foot and neck injury and the front passenger who was the driver's son sustained a neck injury. Medical attention was required for the driver. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The vehicle was not towed and no police report was taken. The failure mileage was 70,000.