2016 MERCEDES-BENZ GLE450 Complaints
View complaints related to 2016 MERCEDES-BENZ GLE450. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2016 MERCEDES-BENZ GLE450. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MERCEDES-BENZ GLE450- Youngsville, LA
My 2016 Mercedes GLE 450 AMG was running perfectly but stalled while I was making a left turn onto a major roadway and I was inches from a catastrophic accident. My car was towed to Mercedes Benz dealership and the technician informed me that the trunk seal was not sealing properly causing water to get in through the trunk and shorted out a fuel pump module. My trunk was not wet and only indication of water was when the rear compartment was lifted near the spare tire area so I was not aware of a possible leak. My car is mostly garage kept unless I am at work where it’s exposed to weather. It had been raining for several days in our area. After doing online research, it appears to be an existing problem for Mercedes owners. I’m concerned because I could have lost my life due to this issue and someone may not be so fortunate if the problem goes unresolved.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLE450- phoenix, AZ
Electrical - Drivers lock does not lock/unlock with remote, with door lock. Have to physically lock/unlock drivers door. if you do not you will not get in door and you will not open from inside. If you do not lock manually your door will be open even though the other doors locked. Power Train - transmission is clucking between gear especially at slow speeds, Transmission in L1-5 sometimes does not shift up or down. sometimes does not go into drive from manually shifting from L gears. some downhills the tranny does not slow vehicle on down hills. Engine - valves and lifters are noisy at startup. Sounds like 1 or two cylinders. Suspension - Rear stock suspension bottoms easily also excessive motion up and down.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLE450- Douglasville, GA
The contact owns a 2016 Mercedes-Benz GLE450. The contact stated that while driving approximately 40 MPH, the vehicle lost power steering functionality. The contact stated that excessive force was needed to maneuver the vehicle. The power steering malfunction warning light was illuminated. The contact had not taken the vehicle to a certified mechanic to be diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V241000 (Steering). The manufacturer was made aware of the failure and informed the contact that the Year/Make/Model was not included in the recall. The approximate failure mileage was 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MERCEDES-BENZ GLE450- Palmdale , CA
Shifter and speed control car goes into nuetral instead of drive. The car excessively breaks when not necessary. Car stalling and locking steering wheel constant clicking after driving coming from the fuel tank. I use premium gas always the best quality. Problems with the control modules saying transmission not in park will roll away but car is in park the car automatically going into modes without prompt showing on dash. Tow engaging without print. It’s ver scary. Please fix these glitches. My car was off the road by and in safe driver as I got back into the road m. Thus is hie The accident Happened my car locked and cut off ion the road and when I tried to turn my steering wheel I was hit. My car stalled and steeering wheel locked.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLE450- Island Falls, ME
Battery and antitheft device malfunction causing inability to shift out of neutral and can roll of the road. I left car immediate due to the risk of rolling into traffic without control called for help and secured with blocks. Not confirmed yet by dealer....no warning prior to failure....car is secured waiting for tow for 2 days to the dealership...the keys dont work ..it was a very dangerous situation and other mercedes have encountered this problem noted on line the mercedes dashboard ..
Source: NHTSA WEB SITE -
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2016 MERCEDES-BENZ GLE450- ATLANTA, GA
TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE450 AMG. THE CONTACT STATED THAT THE FRONT WHEEL WELL LINER PIN/SCREW ON BOTH THE DRIVER AND PASSENGER SIDES WERE LOOSE, WHICH CAUSED THE WHEEL LINER TO MAKE CONTACT WITH THE TIRES WHILE DRIVING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. MERCEDES-BENZ OF BUCKHEAD (2799 PIEDMONT RD NE, ATLANTA, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,001.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 MERCEDES-BENZ GLE450- BATON ROUGE, LA
I AM EXPERIENCING ISSUES WITH MY ACTIVE CURVE SYSTEM, THAT OTHER MB MODELS OF THE SAME YEAR AND CLASS ARE EXPERIENCING. SOME OF THE 2016 GLE'S HAVE BEEN RECALLED FOR THIS PARTICULAR ISSUE, BUT MY VEHICLE/VIN HAS NOT BEEN INCLUDED IN THE RECALL. I RECEIVE THIS ERROR MESSAGE WHEN TURNING A CURVE. MY VEHICLE IS UNDER WARRANTY AND MB WILL NOT PAY FOR THIS WITH MY CPO WARRANTY. THE DEALERSHIP HAS QUOTED ME $6984.00 TO FIX THE ISSUE. PLEASE INVESTIGATE THIS MATTER BECAUSE I THINK THAT MY VEHICLE/VIN SHOULD HAVE BEEN INCLUDED WITH THE CURRENT RECALL CAMPAIGN NUMBER 18V27200. MY ACTIVE CURVE SYSTEM HAS BEEN LEAKING OIL. I AM CONCERNED AS THIS IS A FIRE HAZARD AND SAFETY ISSUE. I CAN SMELL THE OIL BURNING AS WELL AS SEE IT FOAMING FROM THE FLUID CANISTER.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLE450- ARLINGTON, TX
CAR STALLED ON THE HIGHWAY THEN TOWED TO THE DEALERSHIP. DEALERSHIP STATED THE FUEL LINE WAS FLOODED WITH WATER. THE SERVICE MANAGER STATED THAT I LET THE TRUNK OPEN IN THE RAIN, BUT I DID NO SUCH THING. THERE WAS ALSO NO WATER IN THE TRUNK OF THE CAR. THIS SEEMS TO BE A DEFECT WHEN THE VEHICLE IS EXPOSED TO NORMAL RAINY CONDITIONS. THERE IS NO WAY WATER SHOULD BE ABLE TO GET TO THE FUEL LINE BECAUSE IT SHOULD BE INSULATED AGAINST MOISTURE. CORPORATE THOUGHT THERE WAS FLOODING IN THE AREA, BUT THERE IS NO FLOODING IN DALLAS, TEXAS. MB CONDUCTS QUALITY TESTING IN DIFFERENT CLIMATES SO I DO NO SEE WHY THEY WOULD NOT CONSIDER IT TO BE A PRODUCT DEFECT. SOMEONE CAN POTENTIALLY DIE FROM THE CAR STALLING ON THE HIGHWAY. THIS IS SOMETHING THAT SHOULD NOT BE OVERLOOKED BY MB.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLE450- PORT JEFFERSON, NY
MY SUNROOF EXPLODED SPONTANEOUSLY WHILE I WAS DRIVING. THERE WAS NO SIGNS OF DAMAGE TO THE GLASS. THE GLASS FLEW BACK ON ROAD AND THE GLASS REMAINING ON TOO APPEARED BOWED.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLE450- TARZANA, CA
CAR LURCHES FORWARD DURING BRAKING CAUSING THE CAR TO SHUTTER AND BUCKLE FORWARD WITHOUT CONTROL.ISSUES OCCURS IN ALL MODES OF DRIVE, INCLUDING ECO, SPORT, SPORT+ AND COMFORT. WHEN APPROACHING A STOP THE CAR JERKS FORWARD WHILE BRAKES ARE APPLIED. RPM'S BOOST UP WITHOUT ANY MOTION ON THE GAS PEDAL AND SUBSEQUENT MOTION ON THE BRAKE. CAR LUNGES FORWARD CAUSING WHIPLASH AND LOSS OF CONTROL AT SPEEDS UNDER 20 MPH. CAR HAS HAD THIS SPECIFIC TRANSMISSION ISSUES SINCE PURCHASE IN 9/2016 AND DEALERSHIP HAS DEALT WITH THIS ISSUE ON THE SAME MAKE AND MODEL WITHOUT AVAIL. CAR HAS BEEN IN FOR SERVICE SINCE 11/2/2017 WITHOUT ANY UPDATE, 30+ DAYS IN STATE OF CALIFORNIA (AUTOMATIC LEMON LAW APPLIES). CAR NEEDS A SOFTWARE FIX THAT HASN'T BEEN ISSUED YET, AND WILL NOT BE ISSUED UNTIL THE EARLIEST MID-JANUARY 2018. WHEN FIRST BROUGHT IN FOR SERVICE (4 WEEKS AFTER PURCHASE) DEALER STATED THE CAR WAS "BREAKING IN", I HAD TO TELL THE DEALERSHIP THAT I WOULDN'T PAY THEM FOR SCHEDULED MAINTENANCE IF THEY COULD NOT FIX THE TRANSMISSION ISSUE THEY KEPT THE CAR AND STILL HAVE IT .MERCEDES NORTH AMERICA - SPECIAL REFERENCE TO THE WEST COAST REFERRAL MANAGER HAS BEEN UNCOOPERATIVE IN RESPONDING TO REQUESTS FOR INFORMATION AND DOES NOT RESPOND TO ANY COMMUNICATIONS.
Source: NHTSA WEB SITE