2010 MERCEDES-BENZ GLK350 Complaints

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ARROWHEAD IN PEORIA, ARIZONA 85382 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED IN THE PROCESS OF DRIVING OUR VEHICLE THE AIRBAG WARNING LIGHT ILLUMINATED. WE HAVE A TAKATA AIRBAG WHICH IS CURRENTLY UNDER RECALL. UPDATED 9/24/18*JB

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. WHILE THE VEHICLE WAS STATIONARY, FUEL SPILLED FROM THE FUEL PUMP INTO THE CABIN OF THE VEHICLE UNDER THE FRONT DRIVER AND PASSENGER SEATS. MERCEDES-BENZ OF FORT WASHINGTON (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FUEL PUMP AND RELAYS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TAKATA RECALL. BOTH DRIVER AND PASSENGER AIRBAGS ARE UNDER RECALL. REPEATEDLY RECEIVE NOTICE THAT PARTS ARE NOT AVAILABLE. EACH TIME WE ARE TOLD A LATER DATE. STILL NO IDEA IF WE CAN EVER GET THIS REPAIRED.

TAKATA RECALL: GOOD CAR INTO SOUTH BAY MERCEDES FOR SRS REPLACEMENT AS INSTRUCTED ON RECALL LETTER. SERVICE ADVISOR INITIALLY TOLD ME TO PAY FOR DIAGNOSTIC PRIOR TO MOVING FORWARD, BUT AFTER I INSISTED THAT THE ISSUE WAS RELATED TO A RECALL NOTICE, I WAS TOLD THE REPLACEMENT OF THE SRS MODULE WOULD BE FREE OF CHARGE. AFTER COMPLETED, ADVISOR SHOWED ME THAT THE WARNING WAS NO LONGER ACTIVE AS THE PROBLEM WAS FIXED; AS SOON AS I LEFT THE LOT, THE SRS WARNING REAPPEARED SO I RETURNED. SERVICE ADVISOR INSTRUCTED ME TO THEN PAY FOR A DIAGNOSTIC AS PREVIOUSLY SUGGESTED BECAUSE IT WAS UNRELATED TO THE RECALL. SERVICE ADVISOR, ROGER, WOULD NOT INSPECT VEHICLE ANY FURTHER WITHOUT COLLECTING PAYMENT. ON THE DRIVE HOME, CAR WAS SMOKING; DISCOVERED OIL ALL OVER THE ENGINE ONCE I ARRIVED AT MY DESTINATION (OIL CHANGE PERFORMED AS WELL). NO RECOURSE AFTER CONTACTING SOUTH BAY MERCEDES-BENZ.; MANAGER NOT AVAILABLE. I NEED IMMEDIATE ASSISTANCE AS THIS IS A SAFETY ISSUE THAT IS NOT BEING ADDRESSED BY MB USA.

TAKATA INFLATORS. I WENT TO THE DEALER LOCATED IN 1810 SHORE PARKWAY , BROOKLYN , NY 11214 PHONE NUMBER 7182585100 AND THEY REFUSED TO FIX THE AIR BAG PROBLEM. THEY SAID MERCEDES DOESN'T HAVE THE FUNDS TO FIX IT.

TAKATA RECALL, BOTH PASSENGERS AND DRIVERS AIRBAG DEPLOYMENT MECHANISM HAS THE DEFECT .

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A SECOND LETTER FROM MERCEDES-BENZ, STATING THAT PARTS STILL WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - THE RECALL HAS BEEN ONGOING FOR OVER TWO YEARS AND STILL NO REPLACEMENT PARTS AVAILABLE. NOW THERE IS A SECOND RECALL FOR THE PASSENGER SIDE AIRBAG AND PARTS ARE NOT AVAILABLE FOR IT EITHER. IF THIS IS NOT AN EMERGENCY THEN WHY THE RECALL. IF IT IS AN EMERGENCY THEN WHY IS IT TAKING SO LONG TO FIX.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OMAHA (14335 HILLSDALE AVE, OMAHA, NE 68137) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.