2010 MERCEDES-BENZ GLK350 Complaints

View complaints related to 2010 MERCEDES-BENZ GLK350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 220 complaints submitted for the 2010 MERCEDES-BENZ GLK350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MERCEDES-BENZ GLK350
    - PITTSBURGH, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER'S CUSTOMER CARE REPRESENTATIVE INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN MID DECEMBER 2018. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCEDES-BENZ GLK350
    - SMYRNA, GA

    TAKATA RECALL - I HAVE BEEN WAITING SINCE EARLY 2016 TO GET THE TAKATA AIRBAGS REPLACE IN MY VEHICLE. A CALL TODAY TO MERCEDES BENZ CUSTOMER SERVICE REVEALED THAT THE NHTSA DIRECTED THAT OTHER MODELS BE REPAIRED FIRST AND THEY HAVE NO IDEA WHEN I WILL GET REPLACEMENT AIRBAGS. I ALSO RECEIVED A NOTICE TODAY OF THE TAKATA COMPANY FILING FOR BANKRUPTCY. I AM CONCERNED THAT I MAY NEVER GET THESE AIRBAGS REPLACED AND DO NOT UNDERSTAND WHY MY LIFE IS NOT AS IMPORTANT AS SOMEONE WITH A MORE EXPENSIVE AUTOMOBILE.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - FAIRFIELD, CT

    TAKATA RECALL. THIS HAS BEEN GOING ON FOR YEARS NOW AND I FEAR RISKS TO VEHICLE OCCUPANTS MIGHT BE INCREASING. EITHER TK HOLDINGS SHOULD PROVIDE THE REPAIR PART OR MERCEDES SHOULD AS THEY HAVE AN OBLIGATION TO DO WHAT THEY CAN TO ENSURE THE SAFETY OF THEIR CUSTOMERS.I THEREFORE WANT A RESOLUTION VERY SOON, THERE HAS BEEN TOO MUCH DELAY.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - CARROLLTON, TX

    TAKATA RECALL - AIRBAG NHTSA RECALL #'S 16V-081 AND 16V-363. HAVE CALLED THE MFG AND HAVE NOT RECEIVED ANY RESOLUTION. THEY KEEP PUTTING US OFF BY SAYING PARTS NOT AVAILABLE YET. HAVE BEEN WAITING OVER A YEAR. WIFE AND I ARE AFRAID TO DRIVE VEHICLE AND IS CAUSING CONSIDERABLE STRESS (SHE IS 67 YRS AND I AM 74) WE DON'T NEED. WHAT ARE OUR OPTIONS FOR RESOLUTION. WE NEED A SAFE VEHICLE FOR OUR DAILY NEEDS. THANK YOU FOR YOUR HELP WITH THIS

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - HOUSTON, TX

    TAKATA RECALL. MBUSA CLAIMS IT CANNOT PROCURE PARTS TO COMPLETE THE RECALL WORK. MBUSA WILL NOT TELL ME WHEN IT MIGHT SCHEDULE THE RECALL WORK. I LIVE IN HOUSTON AND IT'S HOT DOWN HERE. I THOUGHT HOT PARTS OF THE COUNTRY WERE TO RECEIVE PRIORITY ATTENTION.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - DALLAS, TX

    TAKATA RECALL - MERCEDES JUST STONEWALLS. ONE OF THE TWO RECALLS ( BOTH DRIVER AND PASSENGER ARE RECALLED) IS GOING ON TWO YEARS YET I HAVE RECEIVED NO ADDITIONAL INFO. ALL I AM TOLD WHEN I CALL IS THAT THEY ARE WAITING ON PARTS AND WILL GET TO IT "AS SOON A POSSIBLE". I LIVE IN DALLAS, TX. HIGH TEMPERATURES AND HIGH HUMIDITY. MY RESEARCH SHOWS THAT MERCEDES HAS ONLY REPLACED LESS THAN 2% OF THE RECALLED AIRBAGS: THE LOWEST % OF ANY MANUFACTURER.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - CAPE CORAL, FL

    TAKATA RECALL ....AS OF 10/25/2017 THERE IS NO RESOLUTION, YET MY VEHICLE WAS RECALLED TWO TIMES, ONCE ON 2/11/2016 AND THE OTHER TIME 5/25/2016.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - MORRISVILLE, NC

    TAKATA RECALL I AM UNABLE TO OBTAIN FAIR MARKET VALUE ON MY VEHICLE WITH A TRADE-IN DO TO THE RECALL AND LACK OF A SOLUTION.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - WAXHAW, NC

    TAKATA RECALL- RECV'D NOTICE THAT PART WAS AVAILABLE TO FIX, WAS TURNED AWAY BY SERVICE DEPARTMENTS STATING THE PART IS STILL PENDING. I HAVE 2 DEFECTIVE AIRBAGS AND THIS IS TRANSPORTATION THAT IS USED BY MYSELF TO TRANSPORT MY CHILDREN. I FEEL VERY UNSAFE AND HAVE BEEN PATIENTLY WAITING FOR OVER A YEAR FOR THESE REPLACEMENT AIRBAGS. WE WANT TO PASS THIS CAR DOWN TO MY TEENAGE SON TO START DRIVING, BUT ARE UNABLE TO DO SO WITH THE LACK OF SAFETY. PLEASE RESOLVE THIS ISSUE ASAP!

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ GLK350
    - MOUNT DORA, FL

    TAKATA RECALL: YEARS AGO I WAS CONTACTED BY MAIL TO NOTIFY MY DEALERSHIP TO REPLACE MY AIR BAGS AS SOON AS POSSIBLE. WHEN I CALLED THEY SAID YOUR PARTS HAVE BEEN ORDERED WE WILL CALL YOU WHEN THEY ARRIVE. NO CALL. A YEAR LATER SAME THING. CALL THE DEALERSHIP IMMEDIATELY TO REPLACE YOUR AIR BAGS IT IS VERY DANGEROUS TO NOT HAVE THEM REPLACED. CALLED ONLY TO BE TOLD.... THE PART HAS NOT ARRIVED YET. NOW IT HAS BEEN OVER 3 YEARS AND THEY SAY..... THE PART IS ON BACK ORDER!!! MERCEDES OF ORLANDO (MAITLAND) SPOKE WITH LYNN. I RECEIVED A NOTICE FROM AN ATTORNEY STATING THERE IS A LAW SUIT STARTING UP REGARDING THIS SITUATION. I WILL PERSONALLY BE CONTACTING HIM. ALSO IF I OR MY FAMILY IS SERIOUSLY INJURED I AM HOLDING MERCEDES OF ORLANDO RESPONSIBLE.

    Source: NHTSA WEB SITE