2010 MERCEDES-BENZ GLK350 Complaints

TAKATA RECALL REPAIR SOLUTION NOT CORRECTED IN A TIMELY MANNER, I RECEIVED A LETTER FROM MERCEDES BENZ MAY OF 2016, IT IS NOW JUNE 13, 2017 AND THE PROBLEM HAS NOT BEEN CORRECTED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHWEST ARKANSAS, 2400 SE MOBERLY LN, BENTONVILLE, AR 72712, (479) 286-3010) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/18/17*LJ UPDATED 07/25/2017*JS

STEERING LOCK SEIZED AFTER CAR WAS PARKED. UNABLE TO SHIFT GEARS, TURN IGNITION OR START CAR. COST $2000 TO FIX! THE WORST CAR EVER!!

TO WHOM IT MAY CONCERN: I RECENTLY TOOK MY 2010 MERCEDES GLK TO MY LONGTIME MECHANIC, KEVIN BRADY OF BRADY'S AUTOMOTIVE REPAIR IN LAGUNA NIGUEL FOR SERVICE AND A SMELL OF GAS VAPOR IN THE PASSENGER CABIN. UPON FURTHER INSPECTION HE FOUND A FRACTURED PLASTIC COVER PLATE AS PART OF THE FUEL FILTER SYSTEM UNDER THE REAR PASSENGER SEAT. I HAVE INCLUDED A PICTURE WHERE YOU CAN CLEARLY SEE FUEL HAVING SOAKED THE EXTERIOR OF THE COVER PLATE. KEVIN REPLACED THE DEFECTIVE PART WITH WITH OEM PARTS AT A COST OF $282.60. UPON FURTHER REVIEW I FOUND A SIMILAR COMPONENT FOR WHICH THE COVER PLATE BELONGS TO AS SUBJECT TO RECALL 12V557000. THE RECALL IS FOR THE SAME MAKE AND MODEL OF VEHICLE WITH THE SAME PART RECALL CALLED FOR CAUSING THE SAME ISSUE AS THE 2011 MODEL RECALL . MY MODEL IS JUST ONE YEAR PRIOR TO THE REFERENCED RECALL. IT APPEARS MERCEDES'S DEFECTIVE PART IS A BIGGER ISSUE THAN THE PREVIOUS RECALL LET ON. FUEL AND VAPOR SHOULD NEVER BE ALLOWED TO ENTER THE PASSENGER CABIN. I RETAINED THE DEFECTIVE PART FOR FURTHER EXAMINATION. I CONTACTED MERCEDES BENZ ABOUT THE ISSUE. I OFFERED TO ALLOW THEM TO EXAMINE THE PART AND ASKED FOR A REIMBURSEMENT OF MY $282.60 (I DID NOT CONDITION THE EXAMINATION ON THE REIMBURSEMENT). THEY REFUSED AND GAVE ME A CORPORATE LEGALESE RESPONSE. SO I TURN TO YOU FOR HELP. THANKS IN ADVANCE.

AFTER ONLY 7 YEARS OF OWNING THE 2010 MB GLK 350, BOTH THE ENGINE MOUNTS AND TRANSMISSION MOUNTS NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3000.00 AT THE DEALERSHIP. THE CAR HAS LESS THAN 50,000 MILES ON IT, MOSTLY CITY DRIVING. THIS CAN PRESENT A SAFETY HAZARD IF YOU ARE DRIVING YOUR VEHICLE IN HIGH SPEEDS; THE ENGINE MAY SHIFT AND BOUNCE ABOUT SO VIOLENTLY THAT VARIOUS PARTS WILL FLY OFF. CONDITION MOSTLY SEEN IN HIGH MILEAGE CARS.

PASSENGER SIDE SEAT WARMER OVERHEATING WHEN TURNED ON VERY HOT TO TOUCH AND CAUSING SMOKE IN CABIN.

TAKATA AIR BAGS MY FIRST RECALL NOTICE ARRIVED IN FEB 2016, THE SECOND IN MAY 2016. TO THIS DATE, THERE HAS BEEN NO RESOLUTION FOR THE DANGEROUS SITUATION.

THERE IS NO REMEDY YET FOR THIS RECALL. IT HAS BEEN OVER 1 YEAR NOW!!! FEB 11,2016 MANUFACTURER RECALL NUMBER2016020003 NHTSA RECALL NUMBER16V081 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

TAKATA RECALL, HOW CAN I SELL THIS CAR WHEN HAS THIS TYPE OF SAFETY ISSUE. I WAS SENT A LETTER ON AUG 2016 AND THEY HAVE NOT FIXED THE PROBLEM TODATE WHAT ARE MY OPTIONS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.