2010 MERCEDES-BENZ GLK350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF BUFFALO (8185 MAIN ST, WILLIAMSVILLE, NY 14221) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON A HOT HUMID DAY ON JULY 21, 2019 AFTER DRIVING FOR 70 MINUTES OF MOSTLY HIGHWAY MILEAGE, THERE WAS A STRONG GAS SMELL AS I EXITED THE DRIVER'S SIDE DOOR. MY DAUGHTER EXITING THE REAR PASSENGER SIDE DOOR ALSO NOTICED THE INTENSE SMELL OF GASOLINE. THE NEXT DAY, I DROVE A SHORT DISTANCE OF 7 MINUTES AND AGAIN I NOTICE STRONG NAUSEATING GAS SMELL AS I EXITED THE CAR. CALLED THE DEALERSHIP AND TOLD TO BRING CAR IN AS SOON AS POSSIBLE. I WAS INFORMED THAT THE FUEL FILTER CRACKED. I RESEARCHED THE INTERNET AND NOTED THAT THE 2011 AND 2012 GLK350 MODELS WERE ON RECALL LIST; HOWEVER THE 2010 MODEL WAS NOT! I WAS GIVEN AN ESTIMATE OF $1250 (LABOR AND PARTS INCLUDED) FOR THE REPLACEMENT OF NEW FUEL FILTER. I WILL UPLOAD RECEIPTS AS SOON AS THE JOB IS COMPLETED (I AM WAITING FOR THE WORK TO BE COMPLETED AS I TYPE THIS REPORT).

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT MERCEDES-BENZ OF BROOKLYN (1800 SHORE PKWY, BROOKLYN, NY 11214, (718) 258-5100) WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR WITHIN A REASONABLE TIME. THE DEALER INDICATED THAT THEY WOULD FOLLOW UP WHEN THE PARTS BECAME AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AUTHENTICATED. *BF

OUR CAR HAS DEVELOPED A SERIOUS FUEL LEAK ON THE DRIVERS SIDE REAR. WHEN THE TANK IS FILLED TO CAPACITY, OR NEAR CAPACITY, A SERIOUS GASOLINE ODOR DEVELOPS. THE OTHER NIGHT WHEN WE DISCOVERED THIS PROBLEM, OUR ENTIRE HOME BECAME ENGULFED IN THESE FUMES AND WE HAD TO REMOVE THE CAR FROM THE GARAGE AND PUT IT OUT ON THE STREET. ALSO, WHEN WE MOVED THE CAR OUT OF THE GARAGE, WE NOTICED GASOLINE WAS DRIPPING FROM UNDER THE CAR AND FORMED TRAIL OF GAS ALL THE WAY OUT INTO THE STREET. THE LEAK IS CAUSED BY A FAULTY FUEL FILTER/FILTER HOUSING. THIS PARTICULAR PART IS WHAT WAS RECALLED AND REPLACED BY MERCEDES BENZ IN THE 20011 AND 2012 MODEL YEARS. OUR CAR IS A MODEL YEAR 2010, BUT IT HAS THE SAME FUEL FILTER (PART #2214700390 FROM AUTOHAUS AZ)) AND IF YOU SHOP FOR A NEW ONE, YOU CAN SEE IT IS THE SAME FOR THE YEARS 2010 THRU 2012. THE FUEL FILTER IS AT THE TOP OF THE TANK AND CAN EASILY BE REPLACED BY REMOVING THE RIGHT REAR PASSENGER SEAT. HOWEVER, THE ODOR AND FUMES AT TIMES WILL ENTER THE CABIN OF THE VEHICLE, AND IF THE CAR IS PARKED ON AN INCLINE, LEANING FROM RIGHT TO LEFT, I AM SURE GAS CAN TRAVEL ACROSS THE UNDERCARRIAGE AND OVER THE HOT EXHAUST.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALEXANDRIA MERCEDES-BENZ (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF HANOVER AT 781-924-4200 (LOCATED AT 1877 WASHINGTON ST, HANOVER, MA 02339) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ST JAMES NY MERCEDES-BENZ (630 MIDDLE COUNTRY ROAD, ST JAMES ROAD, ST JAMES, NY 11740) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

EXTREMELY STRONG SMELL OF GASOLINE WHEN TANK IS FILLED, MERCEDES BENZ RECALLED 2011 AND 2012 MODEL YEAR GLK350 VEHICLES FOR A FUEL LEAK BUT DID NOT RECALL MODEL YEAR 2010 GLK350 VEHICLES. THE SAME RECALL IS NECESSARY FOR MODEL YEAR 2010 GLK 350 VEHICLES.

THE VEHICLE IS A MERCEDES BENZ DEALERSHIP IN RALEIGH, NC ON CAPITAL BLVD BECAUSE IT WILL NOT START. THERE'S A STEERING LOCK PROBLEM AND I WAS TOLD THAT ONLY CERTAIN VIN NUMBERS IS COVERED FOR THIS YEAR, MAKE AND MODEL. MY VEHICLE HAS APPROXIMATELY 80,000 MILES. I DON'T UNDERSTAND WHY THIS VEHICLE IS NOT COVERED UNDER THE SAME RECALL (STARTED JAN 25, 2019) BEING IT'S HAVING THE SAME ISSUE AT THE SAME TIME AS THE OTHER VEHICLES. THE VEHICLE WAS AT CAPITAL CHEVROLET DEALERSHIP AND THEY HAD IT TOWED TO MERCEDES BENZ DEALERSHIP AND I WAS TOLD IT WOULDN'T START. CAPITAL CHEVROLET SAID THAT THE MERCEDES DEALERSHIP SAID IT COULD HAPPEN AT ANYTIME AND ANYWHERE. I WAS TOLD THE COST IS ON ME. AFTER SOME RESEARCH I FOUND OUT THERES A RECALL ON MY YEAR, MAKE AND MODEL BUT NOT MY VEHICLE WHICH IS CURRENTLY AT THE DEALERSHIP WITH THE SAME ISSUE. CAN SOMEONE EXPLAIN WHY THIS VERY LOW MILEAGE VEHICLE IS HAVING THE SAME PROBLEM AND MYSELF AND MY GRANDCHILDREN COULD LOSE OUR LIVES IF IT HAPPENED WITH US WHILE OCCUPYING THE VEHICLE, WHO WOULD BE RESPONSIBLE FOR THE RECALL AND OUR LIVES?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF CHANDLER (LOCATED AT 7450 W ORCHID LN, CHANDLER, AZ 85226, (480) 470-8687) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.