2010 MERCEDES-BENZ GLK350 Complaints

STEERING COLUMN MODULE ELECTRICAL CAUSING THE CAR INOPERATIVE. I TURNED THE IGNITION AND NO SOUND. THE DASHBOARD DID NOT LIGHT UP. I COULD NOT GET THE CAR TOWED BECAUSE THE WHEEL LOCKED. I HAD TO REQUEST A TOW THAT HANDLES THIS TYPE OF ISSUE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE AND WAS SCHEDULED TO ARRIVE IN SEPTEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ARISTOCRAT MOTORS, 9400 W 65TH ST, MERRIAM, KS 66203, (913)-677-3300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/04/18*JB

TAKATA RECALL I HAVE CALLED THE ORLAND PARK, ILL DEALER REPEATEDLY & AM TOLD THEY DO NOT HAVE THE PART. AS MY HOME IS UP FOR SALE & I HOPE TO MOVE TO HOT SPRINGS, ARK, I WOULD LIKE THIS RECALL REMEDIED ASAP. THANK YOU.

I WAS INFORMED THAT MY VEHICLE WAS EFFECTED BY THE TAKATA AIRBAG RECALL IN 2017. I HAVE RECEIVED NOTICES LATELY SAYING MY REPLACEMENT WOULD BE AVAILABLE IN MARCH 2018 THEN CHANGED TO SEP 2018. IT HAS NOW BEEN CHANGED TO SEP 2019. MY PRIORITY GROUP WAS CHANGED FROM 4 TO 6. HOW LONG DO THEY NEED.

TAKATA RECALL - MERCEDES BENZ HAS REPEATEDLY PUSHED THE DATE BACK FOR THE REPAIR ON MY VEHICLE, WHICH IS HOUSED IN "ZONE A" (CALIFORNIA) AND IS THE OLDEST MODEL YEAR THAT HAS BEEN RECALLED (2010 GLK 350). DESPITE ATTEMPTS TO CONTACT THEM TO GET MORE INFORMATION ABOUT THE DELAY AND MY RISK OF INJURY, THEY HAVE NOT PROVIDED ANY ADDITIONAL INFORMATION.

TAKAYUKI RECALL. I HAVE BEEN NOTIFIED BY MERCEDES BENZ (MB) OF THIS RECALL BUT IT HAS NOT BEEN FIXED. MB HAS SENT ME MULTIPLE DATES FOR THE RECALL FIX BUT HAVE ALWAYS EXTENDED THOSE DATES. THE LAST FIX DATE WAS SEPT 2018 BUT THEIR RECALL WEB SITE NOW STATES THE FIX DATE IS SEPT 2019. THIS IS 3 YEARS PAST NOTIFICATION AND I AM UNABLE TO TRADE OR SELL THIS CAR DUE TO IT BEING UNDER THIS RECALL. OTHER CAR MANUFACTURERS HAVE CORRECTED THIS PROBLEM AND ADVISED THEIR CUSTOMERS NOT TO DRIVE THEIR CARS UNTIL THEY WERE FIXED. I CONTINUE TO HAVE TO RELY ON MY CAR AS I AM NOW RETIRED AND HAVE NO OTHER OPTION. 3 YEARS OF DRIVING A CAR THAT THE SALES MANAGER FOR MERCEDES BENZ CALLED A "DEATH TRAP" IS 3 YEARS TOO LONG. WHY HAVE OTHER CAR MANUFACTURERS COMPLETED THEIR RECALL AND NOT MB? DO I HAVE TO DIE BEFORE I GET THIS RECALL FIXES? WHAT IS THIS AGENCY GOING TO DO ABOUT THIS REDICULOUS AMOUNT OF TIME?

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. WHILE FILLING UP THE FUEL TANK, FUEL LEAKED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT EITHER THE FUEL PUMP OR THE TANK WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,574.

TAKATA RECALL, I AM TRYING VAIN TO GET THIS SERIOUS ISSUE FIXED BUT THE DEALERS ARE TELLING ME THEY CAN'T AND THAT TAKATA IS WAY BEHIND IN SUPPLYING THE DEALERSHIPS AIRBAG REPLACEMENTS. IN THE MEANTIME IF I HAVE AN ACCIDENT I COULD BE KILLED. THE DEALERSHIP IS TAFEL MOTORS IN LOUISVILLE KY.

I PULLED INTO MY GARAGE AND NOTICED A STRONG SMELL OF GAS AS SOON AS I GOT OUT OF THE CAR. AFTER BEING IN THE HOUSE APPROXIMATELY 2 HOURS, THE SMELL OF GAS FILLED THE HOUSE. I PULLED THE VEHICLE OUT OF THE GARAGE AND IT CREATED A TRAIL OF GAS INSIDE THE GARAGE. MBUSA REFUSED TO COVER THE REPAIR AND ALSO REFUSED TO DISCLOSE INFORMATION RELATED TO THIS ISSUE WHEN I REQUESTED MORE INFORMATION FROM THE CUSTOMER REFERRAL REPRESENTATIVE. I'M PRETTY SURE IT'S NOT SAFE TO JUST HAVE FUEL BEING TRAILED UP AND DOWN HIGHWAYS AND EVERYONE IS UNAWARE. HOPEFULLY THEY CAN BE FINED FOR ENDANGERING PEOPLE.