2014 MERCEDES-BENZ GLK350 Complaints

TAKATA RECALL. NHTSA RECALL # 19V010. WE LIVE IN DALLAS AND ARE AGAIN AT THE FRONT END OF OUR HOT TIME OF THE YEAR. IT SEEMS HOT AND OR HUMID WEATHER COULD CAUSE THE TAKATA INFLATOR TO BE MORE LIKELY TO EXPLODE. MERCEDES SEEM TO HAVE NO IDEA WHEN THIS ISSUE WILL BE ADDRESSED. NOR DO THEY SEEM VERY CONCERNED ABOUT THE WELL BEING OF THE OWNERS OF THESE VEHICLES. WHAT CAN THE NHTSA DO TO HAVE MERCEDES BUY BACK THESE VEHICLES OR OTHERWISE HELP OWNERS TO PURCHASE A REPLACEMENT MERCEDES?

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLAZA MERCEDES-BENZ (11910 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 266-5469) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

2014 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

I WAS NOTIFIED FEBRUARY, 2019 THAT MY CAR HAS THE DEFECTIVE TAKATA PASSENGER-SIDE AIRBAG THAT HAS BEEN RECALLED. I WAS ALSO NOTIFIED THAT A REPLACEMENT BAG IS NOT AVAILABLE. I FEAR FOR THE SAFETY OF ANY OF MY FAMILY MEMBERS WHO MUST SIT IN THE PASSENGER SEAT OF MY CAR. WHAT CAN I DO TO GET THE AIRBAG REPLACED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HILL IMPORTS (LOCATED AT 861 E STONE DR, KINGSPORT, TN 37662, (877) 549-1572) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL 2020. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I BOUGHT THE CAR TWO YEARS AGO, AND WAS NEVER NOTIFIED BY MERCEDES BENZ OF THE RISKS THAT THE CAR WAS GOING TO BE RECALLED. NOW I WANT TO SELL THE CAR BECAUSE I AM DRIVING A "TIME BOMB" AND NO DEALER WANTS TO TAKE IT AS PART PAYMENT OF ANOTHER CAR. I CALLED MERCEDES BENZ AND THE EARLIEST THEY CAN FIX IT IS MAY 2019, OVER 12 MONTHS FROM NOW. THIS IS TOTALLY UNACCEPTABLE. I NEED AN ALTERNATIVE WHILE THE CAR IS BEING RECALLED THAT ALLOWS ME TO CONTINUE TO HAVE A CAR WITH NO RECALL ISSUES AND THAT HOLDS THE VALUE OF MY CAR, SINCE TODAY I CANNOT SELL IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING THE LOCAL DEALER (MERCEDES- BENZ OF SOUTH ATLANTA, 3775 ROYAL SOUTH PKWY, ATLANTA, GA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEYES EUROPEAN MERCEDES-BENZ (LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 574-5053) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LETTER FROM SENATOR VAN HOLLEN ON BEHALF OF CONSTITUENT REGARDING HER DIFFICULTIES WITH HER MERCEDES BENZ WHICH HAD A RECALL AND THE AVAILABLE PARTS WON'T BE READY UNTIL 2020 ACCORDING TO DEALERSHIP. *AS *TR