2014 MERCEDES-BENZ GLK350 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE CONTACT SEARCHED ONLINE AND FOUND THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MERCEDES-BENZ USA, LLC MAILED ME A NOTICE THAT APPLIES TO MY SPECIFIC VEHICLE THAT THE PASSENGER-SIDE AIRBAG IS FAULTY AND CAN POSSIBLY CAUSE SERIOUS INJURY OR DEATH BECAUSE OF SHARP METAL FRAGMENTS UPON DEPLOYMENT OF THE PASSENGER-SIDE INLATOR EXPLOSION, STRIKING ANY OCCUPANTS IN THE CAR. I CONTACTED THE LOCAL MERCEDES DEALERSHIP AND THEY HAVE NOT BEEN SENT THE REPLACEMENT PARTS. I AM UNCOMFORTABLE TO DRIVE OR RIDE IN MY CAR NOW.. PLEASE OVERNIGHT THE PART, OR PROVIDE A COURTESTY CAR TO USE WHILE WE ARE WAITING FOR THE PART AND REPLACEMENT SERVICE TO BE COMPLETED ON MY CAR. THANK YOU AND PLEASE ADVISE AS SOON AS POSSIBLE. (XXXX) I CAN BE CONTACTED AT THE FOLLOWING EMAIL OR PHONE NUMBER: (XXXX) OR CALL MY DIRECT NUMBER AT (XXXX) I HAVE UPLOADED THE NOTICE FOR YOUR REVIEW. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME; THEREFORE, THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT WITH A DEALER FOR MORE THAN TWO YEARS. MERCEDES-BENZ OF OWINGS MILLS (9727 REISTERSTOWN RD, OWINGS MILLS, MD 21117, 1-(844) 342-3678) STATED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL - TO WHOM IT MAY CONCERN, WE JUST RECEIVED A RECALL INTERIM NOTICE BUT IT STATES THERE ARE NO REMEDY PARTS AVAILABLE AND NO ACTION DATE GIVEN. IT SIMPLY TELLS US WE HAVE TO KEEP WAITING, BUT HOW CAN THIS BE ALLOWED WITH SUCH A SAFETY ISSUE AS THIS HUGE TAKATA PROBLEM? WE KNOW THE NHTSA IS VERY AWARE OF THIS, BUT WE STILL HAVE TO PASS ON OUR COMPLAINT AND UNSETTLING FEELING OF THIS WAITING GAME. WE ARE WAITING TO HAVE THIS REPAIRED OR WAITING FOR A MEMBER OF OUR FAMILY OR FRIENDS TO BE KILLED. THANKS FOR YOUR TIME.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS AND STATED THAT THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MERCEDES-BENZ OF ANNAPOLIS (1920 FOREST DR, ANNAPOLIS, MD 21401) STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS), WHICH INDICATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL MAY OF 2020. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED AN INTERIM RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE DEALER WAS NOT CONTACTED BECAUSE THE MANUFACTURER INDICATED THAT THE PART MAY NOT BECOME AVAILABLE UNTIL MAY OF 2020. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

A MESSAGE APPEARS WITH SEATBELT AND AIR BAG FRONT LEFT MALFUNCTION SERVICE REQUIRED DEALER SAID THERE IS A SENSOR IN SEATBELT TREGERRING THIS MESSAGE.

THE VEHICLE WILL NOT ENGAGE IN D OR R MODE. UNABLE TO DRIVE. ERROR MESSAGE IN COMBI DISPLAY = "SERVICE REQUIRED, DO NOT SHIFT GEARS, VISIT DEALER". THE CAR WAS ALREADY THREE TIMES AT THE MERCEDES DEALER & REPAIR SHOP FOR THE EXACT SAME PROBLEM, THIS IS THE FOURTH INCIDENT.

WE WERE DRIVING ON THE INTERSTATE IN THE MIDDLE OF DENVER WITH CRUISE CONTROL ON WHEN THE BRAKES ENGAGED. WE WERE ALMOST AT A COMPLETE STOP WHEN MY HUSBAND WAS ABLE TO GET THE CAR TO ACCELERATE AGAIN AND WE LUCKILY WERE NOT REAR ENDED.