2015 MERCEDES-BENZ S550 Complaints

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ S550. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED ON THE HIGHWAY, ANOTHER DRIVER LOST CONTROL OF THE VEHICLE AND ALMOST CAUSED A SIDE IMPACT ACCIDENT. THE CONTACT PULLED THE VEHICLE INTO THE MEDIAN. WHEN THE VEHICLE WAS DRIVEN BACK OVER TO THE HIGHWAY, THE FORCE CAUSED THE CONTACT'S WIFE TO HIT THE DOOR AND IT OPENED. THE CONTACT WAS ABLE TO BRING TO THE VEHICLE TO THE SIDE OF THE ROAD AND GET THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE SMAIL MERCEDES WHERE IT WAS DIAGNOSED THAT FAILURE WAS INHERENT TO GERMAN VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE A CASE WAS OPENED AND THEY OFFERED $5,000 TOWARD THE PURCHASE OF A NEW MERCEDES VEHICLE. THE CONTACT'S WIFE SUFFERED FROM TROUBLE BREATHING, MODERATE MUSCLE PAIN. MEDICAL ATTENTION WAS NOT RECEIVED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500. UPDATED 08/29/17*LJ *CN

AFTER THE CAR HAD BEEN OPERATED FOR ~20K MILES, IT WAS TIME TO TAKE IT IN FOR TIRE REPLACEMENT. THIS WAS EXPECTED SEEING AS THE STOCK TIRES ARE A SOFT COMPOUND TIRE. WHILE AT THE TIRE SHOP, IT WAS DETERMINED THE FRONT PASSENGER RIM, AND REAR DRIVER SIDE RIM, WE BOTH CRACKED. THE FRONT HAD FOUR CRACKS ON THE INSIDE EDGE OF THE RIM, AND TWO CRACKS ON THE REAR RIM. AFTER DISCUSSING THIS ISSUE WITH MY LOCAL DEALER, HE INFORMED ME THAT MANY CUSTOMERS HAVE COMPLAINED ABOUT SOFT ALUMINUM RIMS INSTALLED ON THE MERCEDES S CLASS. APPARENTLY THESE RIMS ARE EASILY DENTED, CRACKED, OR PUNCTURED, EVEN DURING NORMAL OPERATION ON ROADS WITHOUT POTHOLES. I BELIEVE THESE RIMS ARE A SAFETY HAZARD TO NOT ONLY THE OCCUPANTS OF MY CAR, BUT ALSO TO OTHER DRIVERS ON THE ROAD. APPARENTLY THIS ISSUE HAS COME TO LIGHT IN YEARS PAST; JUST GOOGLE LUPPINO ET AL V. MERCEDES-BENZ USA. MERCEDES NEEDS TO PLACE A RECALL ON THESE RIMS TO ENSURE THE PROPERTY SAFETY OF THEIR VEHICLES ON OUR ROADWAYS.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ S550. WHILE DRIVING, THE VEHICLE BEGAN TO WOBBLE WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE OF THE FOUR RIMS COULD BE REPAIRED, BUT THE REMAINING RIM HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RIMS WERE THE ORIGINAL EQUIPMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 01/05/2017*CT

BOTH REAR SEAT BELTS DO NOT RETRACT. THIS IS THE SECOND TIME IN 10 MONTHS THAT THE SEAT BELTS WILL BE REPLACED BY MB IN THIS CAR. MB DEALERS STATES THAT IT IS A PROBLEM THAT IS KNOWN AND MB IS WORKING ON A FIX. IN THE MEANTIME THEY ARE REPLACING THE SEAT BELTS WITH A NEW PART, BUT THEY SAID IT MAY GO BAD AGAIN AND MB IS WORKING ON A PERMENANT FIX AND WE WILL BE NOTIFIED WHEN A NEW SEAT BELT IS DEVELOPED. I HAVE NOT SEEN ANY RECALL ON THIS, BUT THE DEALER HAS STATED THAT THEY HAVE REPLACED MANY BELTS MULTIPLE TIMES ON OTHER CARS.

STOPPED IN TRAFFIC ON A SLIGHT DOWNGRADE FOR A LONG PERIOD OF TIME. BRAKE PEDAL WAS APPLIED FIRMLY, WHEN THE TRUCK IN FRONT OF ME WOULD RELEASE THE PEDAL SLIGHTLY TO ALLOW THE CAR TO DRIFT FORWARD. AFTER SEVERAL TIMES THERE WERE NO BREAKS AND THE CAR DRIFTED INTO THE TRUCK IN FRONT OF US. HAD CAR BACK TO DEALER 2 TIMES THEY CLAIM THEY CAN'T FIND ANYTHING WRONG WITH IT.

VEHICLE FAILS TO GO IN PARK AFTER DRIVING ON THE STREET AND ARRIVING AT THE GROCERY STORE.

MY S550E TRUNK CAN REMAIN UNLOCKED AND SOMETIMES REFUSE TO LOCK - RESULTING IN COMPROMISING THE SECURITY OF THE VEHICLE. THERE IS SOMETHING WRONG IN THE STATE MACHINE TO LOCK THE TRUNK. IF THE VEHICLE IS IN A LOCKED STATE AND THE REMOTE IS USED TO LOCK THE TRUCK - IT FAILS TO DO SO.

DRIVING ON THE FREEWAY AND HEARD A LOUD SOUND. THE GLASS ON THE SUNROOF EXPLODED AND BROKE OFF IN CHUNKS HITTING DRIVER REPEATEDLY UNTIL APPROXIMATELY 80% OF THE GLASS COLLAPSED. GLASS SHARDS CUT DRIVER. MBWORLD SHOWS SIMILAR INCIDENTS TO OTHER MERCEDES-BENZ VEHICLES. MERCEDES-BENZ AUTOBAHN BELMONT, CA AND MERCEDES BENZ (CORPORATE NJ) WOULD NOT COVER UNDER WARRANTY OR ADMIT DEFECT. SEE SAMPLE OF POSTINGS: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W212/405329-2011-E350-EXPLODING-SUNROOF.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/544374-EXPLODING-SHATTERED-SUNROOF-TRISTAR-MERCEDES-ST-LOUIS-MO.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/346317-C230-SUNROOF-EXPLODED.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/525268-SUNROOF-BLEW-OUT-EXPLODED.HTML HTTP://MBWORLD.ORG/FORUMS/GL-CLASS-X166/550965-PANORAMIC-ROOF-BLEW-UP.HTML. *TR

NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF STOPPED VEHICLE (ECLASS MBZ) AT APPROX 40MPH. BACK SEAT PASSENGER (DRIVER'S WIFE) WAS HOSPITALIZED FOR CRACKED STERNUM---DRIVER WAS SEEN BY CHIROPRACTOR FOR AGGRAVATION OF LOWER BACK MUSCLES--------MBZ ENCINO STILL HAS THE VEHICLE, PRESUMABLY IN POST CRASH CONDITION. MEETING IS SET AT MBZ ENCINO FOR MARCH 20, 2015 TO INSPECT VEHICLE. MY ATTORNEY WILL BE IN ATTENDANCE. *TR

AT NIGHT THERE IS A DANGEROUS,VERY DISTRACTING REFLECTION IN THE WINDSHIELD. WHAT IS BEING REFLECTED UPWARD ARE THE LIGHTED DIGITAL TACHOMETER AND SPEEDOMETER. WHEN THE DRIVER IS DRIVING AT NIGHT IN HIS OR HERS FIELD OF VIEW ARE THE DASH GAUGES REFLECTED VIVIDLY IN THE WINDSHIELD GLASS. THIS CONDITION EXISTS IN ALL 2015 S550'S. AND I BELIEVE THAT IT EXISTS ON ALL 2014 S550 PLEASE ADDRESS AS I ALMOST HAVE HAD 3 ACCIDENTS BEING DISTRACTED BY THIS AT NIGHT DRIVING. THANK YOU *TR