2013 MERCEDES-BENZ SL550 Complaints

MY CAR WAS MANUFACTURED IN 12/12. I TOOK MY CAR IN LAST YEAR BECAUSE SUDDENLY MY POWER STEERING QUIT WORKING ON ME. MY HUSBAND MAN-HANDLED THE STEERING AND DROVE IT 70 MILES TO THE NEAREST DEALERSHIP IN LUBBOCK, TX. THEY SAID IT WAS A COMPUTER ERROR AND HOOKED UP A DEVICE AND SAID THEY UPDATED THE COMPUTER SOFTWARE, NO PARTS REPLACED. TODAY, SUDDENLY MY POWER STEERING QUIT WORKING AGAIN. I READ ONLINE THERE IS A RECALL BUT MY VIN DOESN'T SHOW UP AS RECALLED. I CAN'T DRIVE IT BECAUSE NO POWER STEERING BUT MORE IMPORTANTLY IT SAYS IT CAN CATCH ON FIRE. THE VEHICLE WAS IN MOTION, LEAVING OUR 1/4 MILE DRIVEWAY AND TURNING. I REFUSE TO GO IN AND HAVE THEM DO A COMPUTER RESET AND NOT REPLACE THE PART THAT COULD CATCH ON FIRE, BECAUSES MY VIN IS NOT ON THE RECALL LIST. THIS IS TWICE IN LESS THAN ONE YEAR.

MY VEHICLE HAS A CAM SEAL LEAK THAT LEAKED OIL INTO THE WIRING HARNESS AND WIRING HARNESS AND OTHER COMPONENTS NEED TO BE REPLACED -- THE BILL IS $10,800 --- THIS CAM SEAL WAS A RECALL ISSUE FOR THE C CLASS AND FROM WHAT I READ SEEMS TO BE THE SAME OR SIMILAR ISSUE --- NOT AN ORDINARY WEAR AND TEAR ISSUE - THIS IS SHOULD BE A RECALL ISSUE AND MERCEDES SHOULD FIX -- THE CHECK ENGINE LIGHT CAME IN AND THEY SAID ENGINE WOULD NOT HAVE STARTED AND I WOULD HAVE BEEN STRANDED -- IT IS CURRENTLY BEING FIXED AT THE DEALER AT MY EXPENSE

THE CAR SUDDENLY SLOW DOWN IN HIGHWAY GOES TO LIMP MODE FOR EXAMPLE FROM 69 TO 35 MILES IS VERY DANGEROUS I HAVE TO GET OFF THE HIGHWAY

TRAVELING ON I-5 IN STOP AND GO TRAFFIC 0- 60 MPH WHEN TRANSMISSION STARTED SHIFTING ROUGHLY. IT THEN SHIFTED TO NEUTRAL AND WOULD NOT RESPOND TO SHIFTER INPUTS. I WAS IN THE SECOND LANE FROM THE RIGHT DOING 10 OR 15 MPH. I WAS ABLE TO FORCE MY WAY INTO THE RIGHT LANE AND OFF TO THE SHOULDER. I PUT THE TRANSMISSION IN SPORT AND PADDLE SHIFTER MODE WITH NO RESPONSE FROM THE SHIFT SELECTOR. THINKING THIS IS A COMPUTER PROBLEM I REBOOTED BY SHUTTING CAR OFF AND RESTARTING. ALL FUNCTIONS RETURNED TO NORMAL. TOOK TO DEALER WHERE I GOT VERY GOOD SERVICE BUT IT TURNS OUT THERE WAS A MERCEDES BULLETIN REGARDING THIS PROBLEM. IT REQUIRED A SOFTWARE UPDATE THAT HAS APPEARENTLY FIXED THE PROBLEM. WHAT HAPPENED TO ME WAS VERY MINOR WHEN COMPARED TO WHAT COULD HAVE HAPPENED LOSING POWER ON THE FREEWAY AND I BELIEVE THERE SHOULD HAVE BEEN A RECALL ON SUCH A SERIOUS SAFETY PROBLEM. COMPUTER FAULTS THAT WERE FOUND WERE P060600,P073000, P073200, P07300, P073400, P07350008

TIRE WAS LOSING 1-2 POUNDS OF AIR A DAY. TOOK TO COSTCO TO FIX WHAT I BELIEVED WAS A TIRE LEAK. UPON EXAM COSTCO FOUND THAT WHEEL HAD A CRACK IN IT THAT WAS CAUSING PROBLEM AND TOLD ME THAT THEY SEE SEVERAL OF THESE CRACKS EACH YEAR ON MERCEDES. I THEN TOOK CAR TO MERCEDES DEALER AND BOUGHT A NEW WHEEL. MERCEDES WOULD NOT WARRANTY WHEEL ALTHO CAR STILL UNDER WARRANTY SAY I MUST HAVE CAUSED CRACK. I NEVER HIT ANYTHING THAT COULD HAVE CAUSED THE CRACK. MERCEDES DEALER ACKNOWLEDGED THAT THERE WAS BO EVIDENCE OF ANY DAMAGE TO WHEEL OR TIRE. I TAKE VERY GOOD CARE OF CAR. NO DAMAGE TO TIRE. IT WAS RT REAR WHEEL. MERCEDES WOULD NOT GIVE ME BACK THE CRACKED WHEEL AFTER I BOUGHT THE NEW ONE. THEY SEEM TO HAVE CARS ON ROAD WITH DEFECTIVE WHEELS THAT COULD GIVE AT ANY TIME.

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. WHILE DRIVING AT 10 MPH, THE INSTRUMENT PANEL INDICATED THAT THE FRONT DRIVER SIDE TIRE NEEDED AIR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE WHEELS WERE REMOVED AND IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,472. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SL550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE PADDLE SHIFTERS WERE OPERATED AND THE CONNECTOR PLATE FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE. ON ANOTHER OCCASION THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE LURCHED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THE SUDDEN LURCH WHEN THE VEHICLE CAME TO A STOP WAS THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE 9,000. THE VIN WAS NOT AVAILABLE.