2004 MERCEDES-BENZ SLK320 Complaints

View complaints related to 2004 MERCEDES-BENZ SLK320. The complaints found here are submitted by actual consumers with first hand experience. There are more than 10 complaints submitted for the 2004 MERCEDES-BENZ SLK320. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2004 MERCEDES BENZ SLK320
    - HUNT VALLEY, MD

    AFTER PULLING CAR INTO GARAGE FOUND THAT SHIFTER WOULD NOT MOVE PAST NEUTRAL FROM DRIVE POSITION. THOUGH IGNITION KEY COULD BE TURNED FAR ENOUGH COUNTER-CLOCKWISE FOR ENGINE SHUTDOWN IT STOPPED SHORT OF BEING ABLE TO BE REMOVED. AFTER PROBLEM DIAGNOSED REPAIR REQUIRED COMPLETE REPLACEMENT OF ELECTRONIC SHIFTER MODULE COSTING OVER $1,000. I FOUND MULTIPLE COMPLAINTS FOR SAME PROBLEM ON GOOGLE FROM OTHER MERCEDES OWNERS. FORTUNATE THAT FAILURE HAPPENED IN MY GARAGE. IF EPISODE HAPPENED ON OPEN ROAD MAJOR INCIDENT COULD HAVE OCCURRED. I DID CONTACT MERCEDES CAC (CUSTOMER ASSISTANCE CENTER) TO REPORT PROBLEM BOTH BY PHONE & LETTER. THEIR REPRESENTATIVE OFFERED ONLY EXCUSES & INDICATED FAILURE WAS RESULT OF 'NORMAL WEAR & TEAR' THAT SHOULD BE EXPECTED IN VEHICLE 10 YEARS OLD REGARDLESS OF HOW WELL MAINTAINED. AT AGE 63 I HAVE OWNED MANY CARS IN MY LIFETIME & NONE EVER HAD SUCH A FAILURE. I AM ORIGINAL OWNER OF THIS VEHICLE PURCHASED NEW & WELL MAINTAINED. *TR

    Source: NHTSA WEB SITE