2010 MERCEDES-BENZ SPRINTER 2500 Complaints

I OWN A 2010 MERCEDES BENZ SPRINTER PASSENGER VAN (2500). I PURCHASED IT USED IN AUGUST 2014. THE DEALER I PURCHASED IT FROM INFORMED ME THAT THEY WERE FIXING A LEAK IN THE REAR AIR CONDITIONER. IN JANUARY, 2015 AFTER A SIGNIFICANT SNOWSTORM AND A FREEZE MY AIR CONDITIONING UNIT STARTED LEAKING. IT ONLY LEAKS DURING A RAIN STORM, BUT IT IS DUE TO THE SEAL THAT IS BETWEEN THE AIR-CONDITIONER AND ROOF OF THE VAN WHICH HAS BEEN TORN. I UNDERSTAND THAT THIS IS A PROBLEM IN NEARLY ALL SPRINTER MODELS. THIS POSES A SAFETY CONCERN FOR MY PASSENGERS AND IS A HUGE INCONVENIENCE DURING THE RAINY SEASON. MERCEDES BENZ NEEDS TO RE-CALL ALL SPRINTERS AND FIX THE DESIGN OF THE ROOF-TOP AIR CONDITIONERS. *TR

MY EMERGENCY EXIT WINDOW IS FALLING OUT... THE GLUE THAT HOLDS THE WINDOW IN THE HINGE HAS COME LOOSE.. I LOOKED UP HERE @ THE RECALL.GOV SITE TO SEE IF THIS WAS A COMMON PROBLEM, AND IT WAS... I TOOK MY SPRINTER VAN INTO THE DEALERSHIP TO HAVE IT REPAIRED, AND THEY SAID THERE IS NO RECALL ON MY WINDOW AND THAT I WOULD HAVE TO PAY $950 TO HAVE IT FULLY REPLACED WITH THE SAME DEFECTED WINDOW WITH NO WARRANTY... I NOW HAVE THE WINDOW DUCT TAPED DOWN TO HOLD IT IN PLACE. *TR

DURING AND AFTER RAIN VEHICLE LEAKS WATER (LIKE A WATER FALL ) THRU THE CEILING VENTS IN THE REAR OF THE CAR, DRENCHING ANY ONE WHO IS SEATED IN THE 1ST OR 2ND ROWS, SOME TIME THE DRIVER SEAT AND PASSENGER ALSO GET SOAKED WHILE DRIVING IF YOU BRAKE OR MAKE A TURN. *TR

OUR 2010 MERCEDES-BENZ (MB) 2500 SPRINTER VAN AT 57,000 HAD A CHECK ENGINE LIGHT TURN ON. WE TOOK IT TO THE DEALER AND THEY REST THE COMPUTER AND TOOK IT FOR A TEST DRIVE. UPON RETURNING FROM THE TEST DRIVE THEY TOLD US EVERYTHING WAS FINE. TWO DAYS LATER THE LIGHT TURNED ON AGAIN AND THE MOTOR RUNS ROUGH. I TOOK IT BACK INTO THE DEALER AND THE NEXT DAY THEY SAID MY PROBLEM WAS A SENSOR IN THE ADBLUE TANK. TO FIX THE PROBLEM THE TANK, SENSOR AND WIRING HARNESS MUST BE REPLACED AT A COST OF $2200.00. ADBLUE IS THE NAME FOR THE MB DIESEL EXHAUST AFTER TREATMENT SYSTEM THAT INJECTS DEF TO INTO THE EXHAUST. MB HAS ALREADY ISSUED A SERVICE CAMPAIGN FOR A SIMILAR ISSUE. THAT NUMBER OF THAT SERVICE CAMPAIGN IS 201009005. WHEN I CALLED MD @ 1-877-762-8267 THEY LOOKED INTO MY PROBLEM AND TOLD ME THAT ALL THOUGH MY PROBLEM WAS SIMILAR TO THE ONE IN THE PREVIOUS SERVICE CAMPAIGN MY ISSUE IS NOT COVERED BY IT. MY ISSUE IS THAT THE ENGINE HAS A 5YEAR 100,000 MILE WARRANTY AND THIS IS AN INTEGRAL PART OF THE ENGINE; BUT IT IS NOT UNDER WARRANTY. PLEASE LOOK INTO THIS AND SEE HOW MANY OTHERS HAVE HAD THIS ISSUE. I THINK MB SHOULD HAVE TO FIX THE PROBLEM FOR EVERYONE. THANK YOU. *JS