2013 MERCEDES-BENZ SPRINTER 2500 Complaints

TAKATA RECALL - I RECEIVED A RECALL NOTICE FOR THE DRIVER'S SIDE AIRBAG PRIOR TO RECEIVING A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG ON MARCH 2018. I TOOK MY SPRINTER TO THE DEALERSHIP ON SEPTEMBER 12, 2018 FOR REPLACEMENT. AFTER RECEIVING MY SPRINTER BACK FROM THE DEALERSHIP, I NOTICED THAT ONLY THE DRIVER SIDE AIRBAG HAD BEEN REPLACED. I CONTACTED THE SERVICE DEPARTMENT ABOUT THIS, AND WAS TOLD THE PASSENGER SIDE AIRBAG PART WAS NOT AVAILABLE AND WOULD NOT BE FOR SEVERAL MONTHS. CONSIDERING HOW DANGEROUS THESE AIRBAGS ARE, IT SEEMS THAT A WAIT TIME OF CURRENTLY SEVEN MONTHS AND EXPECTING A DELAY OF ANOTHER SEVERAL MONTHS IS UNACCEPTABLY LONG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ST. GEORGE (1792 S BLACK RIDGE DR., ST. GEORGE, UT 84770, (435) 634-7500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPLACED. THE DEALER REPLACED THE DRIVER'S SIDE AIR BAG, BUT NOT THE PASSENGER SIDE AIR BAG. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THERE WAS NO REMEDY YET FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAST SUNRISE HIGHWAY, AMITYVILLE, NY 11701, (631) 213-2023) WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE REPLACED AND THE TIRES NEEDED AIR. THE DEALER INFORMED THE CONTACT THAT THE EMERGENCY BRAKE WAS WORKING AS INTENDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,092.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V032000 (AIR BAGS), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TAKATA RECALL - IT APPEARS THAT MERCEDES, LIKE MANY, REMAINS CONVINCED THAT THEY CAN EVADE THE COST OF APPROPRIATE REPAIRS BY SIMPLY STATING THERE IS NO REMEDY YET AVAILABLE. HOWEVER, AS A CONSUMER I FIND THIS UNACCEPTABLE. THEY ARE SIDE STEPPING THEIR RESPONSIBILITY AND MY FAMILY IS ONE BEARING IT. THEY NEED TO FIND A SOLUTION AND IMPLEMENT IT. NOT ONLY IS THERE AN ISSUE OF SAFETY, BUT THEIR LACK OF A TIMELY SOLUTION HAS ECONOMIC IMPACTS. I WAS RECENTLY TOLD THAT I COULD NOT RECEIVE FAIR VALUE FOR A TRADE A THE MERCEDES DEALERSHIP DUE TO THIS RECALL. THE DEALER INDICATED THEY COULD NOT SELL THE CAR ON THEIR LOT DUE TO THE AIRBAG ISSUE.

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V073000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE REPLACED AS OF TODAY 7/7/2015 -4 RIMS ON MY VEHICLE BECAUSE THEY KEEP CRACKING/ SPLITTING 1 EVEN HAD PIN HOLES. NOT ONLY IS THIS DANGEROUS TO ME AND WIFE. BUT COSTLY AS WELL FOR THE PRICE AND SITTING 2 DAYS WAITING FOR RIM. MY ENTIRE LIFE I HAVE NEVER OF STEEL RIMS DOING THIS.