2019 MERCEDES-BENZ SPRINTER 3500 Complaints

THE PASENGER SIDE SEAT BELT BARELY RETRACTS. IT SITS LOOSE. THIS SEEMS TO BE THE CASE WHEN THE SEATBELT IS NOT IN USE.

DRIVER PARKED VAN ON A HILL, PUT THE VAN IN PARK AND EXITED THE VAN. WAS OUT OF THE VAN FOR APPROXIMATELY 15-20 SECONDS. DRIVER HEARD A POP AND A GRIND. TURNED AND WATCHED HIS VAN ROLL DOWN A HILL INTO A HOUSE. INCIDENT WAS ON A CITY STREET IN A NEIGHBORHOOD. VEHICLE WAS STATIONARY.*DT *TR

THE LANE KEEPING ASSIST ON THE MERCEDES SPRINTER 3500 IS UNSAFE. THE BRAKES ARE APPLIED WHEN YOU TOUCH A LANE MARKING CAUSING THE VEHICLE TO SWERVE AND SLOW DOWN RAPIDLY.

TL* THE CONTACT OWNS A 2020 WINNEBAGO RV INSTALLED ON A 2019 MERCEDES-BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT AN UNKNOWN DEALER, THE VEHICLE WAS SHIFTED INTO GEAR, THE PARKING BRAKE WAS RELEASED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE PARKING BRAKE INDICATOR WAS INOPERABLE. SEVERAL MECHANICS ASSISTED THE CONTACT TO GET THE VEHICLE TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL DAYS LATER ON A CAMPING TRIP, THE BRAKES OVERHEATED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF MEDFORD (3240 CRATER LAKE AVE, MEDFORD, OR 97504 541-774-1000). THE TECHNICIAN WAS DUPLICATED THE FAILURE AND THE CONTACT WAS INSTRUCTED ON THE CORRECT WAY TO OPERATE THE PARKING BRAKE FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BY THE DEALER. THE FAILURE MILEAGE WAS 2,000. *BF THE CONSUMER STATED THE PRAKING ASSEMBLY WAS REPLACED BY MEDFORD MERCEDES (3240 CRATER LAKE AVE, MEDFORD, OR 97504, 541-774-1000) AND NOW THE BRAKES FUNCTION ACCORDINGLY. *AS

REAR SWAY BARS MISSING BOLTS ATTACHING THEM TO AXLE AND JUST HANGING LOOSE FROM CHASSIS ON TIFFIN WAYFARER MOTORHOME. THIS IS A KNOWN ISSUE AS IDENTIFIED IN TIFFIN WAYFARER FORUMS REPORTED BY NUMEROUS OWNERS. ALTHOUGH TIFFIN WILL CORRECT IT WHEN OWNERS IDENTIFY IT, TIFFIN POINTS FINGER AT MERCEDES ALTHOUGH THEY ARE FINAL DISPATCH OF VEHICLE TO CUSTOMER AND MERCEDES POINTS FINGER AT TIFFIN SAYING TIFFIN REMOVES THE BOLTS DURING ASSEMBLY BUT IT'S NOT A MERCEDES RECALL ITEM OR NOTED CAMPAIGN FOR THEM OR FOR TIFFIN. I PURCHASED MY 2020 TIFFIN WAYFARER 24TW USED WITH 6000 MILES AND ITEM EXISTED AND COACH LEANED AND ROCKED BACK AND FORTH WHEN CORNERING ON CITY STREETS AND WAS BLOWN AROUND ON THE HIGHWAY WHEN TRUCKS PASSING OR WITH CROSS WINDS BUT ONCE CORRECTED DRAMATICALLY IMPROVED ISSUES. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUES THAT BEARS INVESTIGATION AND CORRECTION. I HAD MINE CORRECTED AT MERCEDES DEALER IN SILVER SPRING MD AND ALTHOUGH THEY RELUCTANTLY COVERED THE COST, THEY SAID MISSING PARTS ARE NOT COVERED UNDER WARRANTY.*DT*JB

DRIVER AND PASSENGER SEAT BELT RETAINING BOLTS WERE LOOSE AND BECAME DETACHED FROM THE SUPPORT COLUMN. HAD TO MANUALLY REATTACH BOLTS.

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ SPRINTER 3500. WHILE APPROACHING A STOP LIGHT AT 40 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING AS IF THE ACCELERATOR PEDAL WERE DEPRESSED. THE CONTACT DEPRESSED THE BRAKE PEDAL HARDER TO STOP THE VEHICLE. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PLEASANTON (LOCATED AT 5885 OWENS DR, PLEASANTON, CA 94588, (925) 463-2525) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5,628.