2014 MERCEDES-BENZ SPRINTER 3500 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF LYNNWOOD AT 425-673-0505 (17800 HWY 99, LYNNWOOD, WASHINGTON 98037) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL APPROX. A YEAR AGO RECEIVED NOTICE OF AIRBAG INFLATOR RECALL ON THIS VEHICLE. CONTACTED DEALER AND WAS TOLD REPLACEMENT PART NOT YET AVAILABLE. CHECKED PERIODICALLY WITH DEALER. JANUARY 2018 LETTER FROM DEALER STATED PARTS NOW AVAILABLE. TOOK VEHICLE TO DEALER AND WAS TOLD ONCE AGAIN PART FOR THIS VEHICLE NOT AVAILABLE.

TAKATA RECALL MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL TO DATE. PURCHASED APRIL 2015. RECALL AS OF FEBRUARY 11, 2016. NO FIX OR REPLACEMENT.

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ U04/MB-M3CC170 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF TUCSON AT (520) 886-1311 (6350 E GRANT RD, TUCSON, AZ 85715) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ SPRINTER 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (LUXURY AUTO MALL OF SIOUX FALLS, 4410 W 12TH ST, SIOUX FALLS, SD 57107) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

MY MOTOR HOME HAS BEEN ON RECALL FOR YEARS AND MERCEDES DEALERSHIP STILL DOESN'T HAVE PARTS. I LIVE IN SOUTH FLORIDA WHICH MAKES ME A HIGH RISK FOR INJURY

TAKATA RECALL. BEEN WAITING FOR REMEDY SINCE FEBRUARY 11, 2016. THIS VEHICLE IS STILL OPERATING. HOW IS THERE NOT A REMEDY YET?

I LEFT MY MOTORHOME PARKED AND SECURED BY LOCKING DEADBOLT ON THE COACH DOOR. WHEN I RETURNED I COULD NOT OPEN THE DOOR. LOCKSMITH NOTED DOOR LATCH DEADBOLT IS SUSCEPTIBLE TO FAILURE WITHOUT NOTICE LEAVING OCCUPANT(S) UNABLE TO OPEN THE DOOR. THE ACTUATOR ROD FOR THE DEADBOLT QUITE EASILY SLIPS FROM THE MECHANISM BECAUSE THE BACKING PLATE LEAVES TOO MUCH ROOM FOR UNINTENDED MOVEMENT WITH THE SIMPLE ACT OF SLAMMING THE DOOR TOO HARD LIKELY TO CAUSE FAILURE. WHILE THE DRIVER/PASSENGER VEHICLE DOORS OR REAR WINDOW FIRE ESCAPE ARE ALTERNATIVES TO EXIT, PANIC OR THE LOCATION OF A FIRE WITHIN THE MOTOR COACH MAY LEAVE OCCUPANTS WITH NO ESCAPE ROUTE IF THE MECHANISM FAILS WITH THE DEADBOLT IN THE LOCKED POSITION. LATCH INTERIOR IS ENGRAVED AS FOLLOWS: TRIMARK NEW HAMPTON RD/ENR 1993/72130 WITH THE NUMBERS 1107 HAND ENGRAVED ON THE CASE AS WELL.

TAKATA INFLATORS - HAS BEEN RECALLED SINCE FEBRUARY OF 2016. MERCEDES BENZ SAYS THIS HAS NOT BEEN SCHEDULED DUE TO A LACK OF PARTS. NOTHING HAS BEEN DONE ON MERCEDES PART TO CORRECT THIS POTENTIALLY LIFE-THREATENING PROBLEM THAT COULD CAUSE SERIOUS INJURY OR DEATH IN THE WORDS OF MERCEDES BENZ IN A LETTER SENT BY THEM IN APRIL OF 2016. I WOULD LIKE SOME PRESSURE PUT ON MERCEDES TO RESOLVE THIS ISSUE ASAP.

SPRINTER HUBCAPS WHEEL COVERS COME OFF WHILE THE VEHICLE IS IN MOTION. THE PROBLEM HAS OCCURED 4 TIMES WITH ONE TIME ALMOST CAUSING A ACCIDENT. MOST RECENT OCCURANCE 7/16/2017. FROM WHAT I HAVE BEEN ABLE TO FIND OUT THIS IS A FAIRLY COMMON PROBLEM WITH THE MERCEDES SPRINTER.