MERCEDES-BENZ Complaints
View complaints related to MERCEDES-BENZ. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 MERCEDES-BENZ GLC 300- Pompton Plains, NJ
Getting P06DA trouble code meaning that there is something wrong with the oil pressure solenoid in the oil sump. this is a known issue where the wiring of the solenoid get frayed. cost of repair for the (cheap part) is $7,500 because of 18 hour labor involved. MB knows this is an issue with the wiring in the solenoid. I'm not sure if there is a fire risk because of the frayed wires.
Source: NHTSA WEB SITE -
2023 MERCEDES-BENZ AMG C43- Olathe, KS
I am filing a safety complaint regarding my 2023 Mercedes-Benz AMG C43 4MATIC. The vehicle has approximately 23,000 miles. On multiple occasions, the vehicle has abruptly and violently applied the brakes and/or come to a near stop while I was driving on highways and side roads, even though there was nothing in front of me that should have triggered emergency braking. There was no vehicle, pedestrian, cyclist, object, or road hazard present that would justify this braking event. This is not normal braking behavior. The car essentially performs an uncommanded emergency stop or severe deceleration without warning. The force is strong enough to create a serious risk of being rear-ended by vehicles behind me. This has happened at highway speeds and on local roads, making the vehicle unsafe to operate. If a following driver is unable to react in time, this defect could easily cause a crash, injury, or death. The problem appears related to the vehicle’s automatic emergency braking / Active Brake Assist / forward collision avoidance system and possibly other linked driver-assistance systems. The vehicle has already been serviced on two separate occasions for this exact issue, yet the problem has occurred again. Despite bringing the vehicle in for repair more than once, the defect remains unresolved. Because this dangerous unintended braking continues to happen, I cannot continue to drive the car safely with this issue unresolved. On April 1, 2025, I took the vehicle to Aristocrat Motors in Merriam, Kansas for the car slamming on the brakes and beeping when no one was around. The service center calibrated the augmented reality camera and performed a test drive. The invoice indicates that they were unable to duplicate the braking event during the test drive. They ran codes with SDS and found that the augmented reality camera was not calibrated correctly, so they performed a calibration. On December 31, 2025, I again took the vehicle to Aristocrat Motors in Merriam, Kansa
Source: NHTSA WEB SITE -
2017 MERCEDES-BENZ C 300- wesley chapel, FL
strong evident fuel/ gas smell when driving and when the car is in park after driving.
Source: NHTSA WEB SITE -
2023 MERCEDES-BENZ EQB 300 4MATIC- Falls Church, VA
The contact owns a 2023 Mercedes-Benz EQB 300. The contact received a recall notification NHTSA Campaign Number: 26V073000 (Electrical System) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was contacted, and a case was filed. The contact was informed that the parts were not available. In addition, the contact was informed that the parts would not become available until 2027. The contact had not experienced any failure regarding the unrepaired recall repair.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 MERCEDES-BENZ GLC 300 4MATIC- Jacksonville, FL
The contact owns a 2024 Mercedes-Benz GLC 300. The contact stated that while driving at approximately 35 MPH, the brake was applied unexpectedly without the contact depressing the brake pedal. The contact stated that she was unsure if the forward collision system was turned on at that time. The driver's seat belt tightened, and she sustained a bruise on her left arm and soreness on her chest. Medical attention was required. The vehicle was taken to a dealer where they were not able to replicate the failure. On another occasion, while parked, the tailgate was opened as groceries were being loaded into the rear cargo area. The tailgate closed inadvertently and struck the contact's head. The contact sustained head and neck injuries, and medical attention was required. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of both failures and advised that the automatic tailgate closing feature could be removed from the vehicle. The failure mileage was 31,153
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 MERCEDES-BENZ E350- Monroe, NC
The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) Gas fumes from a fuel leak are highly harmful and dangerous. They are toxic to inhale causing dizziness, headaches, nausea or respitory issues.
Source: NHTSA WEB SITE -
2016 MERCEDES-BENZ GLC300- Placerville, CA
The steering tilt motor is stripped and will not move up or down and is stuck in the full "UP" position. Unable to adjust for the driving position.
Source: NHTSA WEB SITE -
2025 MERCEDES-BENZ GLC 350 E 4MATIC- Grand Prairie, TX
The contact owns a 2025 Mercedes-Benz GLC 350E. The contact stated that while driving approximately 60 MPH, the vehicle began decelerating, losing drive power till the vehicle stalled. The contact turned on their hazards and had the vehicle towed to the dealer. The Check Engine, Blind Assist, Exit Warning Inoperative, Towing Not permitted, with several other warning or failure lights illuminated. The failure occurred twice. The dealer diagnosed that the ignition unit had failed. The vehicle was repaired; however, the failure occurred again. The vehicle was returned to the dealer diagnosed that the motor for the instrument panel had failed and needed to be replaced. The vehicle was repaired, but the contact was not sure if the failure was resolved. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 10,000.
Source: NHTSA WEB SITE -
2019 MERCEDES-BENZ A 220- Los Angeles , CA
Thermostat failed making car over heat also sunroof failed due to cheap rolling up shade device getting stuck , when car was less than 4 years old with very little use.
Source: NHTSA WEB SITE -
2013 MERCEDES-BENz SLK250- Prescott Valley, AZ
While passing a vehicle on a two lane road, my vehicle lost power and went into limp mode nearly causing a head on accident. The check engine light came on and i immediately went to O'Reilly's Auto parts store and had their OBD scanner read the code. AP0002 code was read. I immediately returned home and the check engine light automatically cleared. I scanned the OBD again and found code P0002 and a second code P000277 that was listed as stored and current Both codes refer to an issue with the high pressure fuel pump. I just recently purchased this vehicle with 35170 miles. I had the OBD scanned prior to purchase, there were no codes at that time so we purchased the vehicle. We've since put 1000 miles on the vehicle and without any warning, this issue suddenly happened. I have done some research and Mercedes offered an extended 120000 mile/10 year warranty that addressed this exact issue, however, that warranty is now up due to the age of the vehicle. This issue put us and others at server risk of a major accident do to this issue happening with no warning. I haven't tried to reproduce the scenario that occurred, however the codes remain on the OBD computer.
Source: NHTSA WEB SITE