1992 MERCURY COUGAR Complaints

RECALL 99 V275 000/HEADLIGHTS: VEHICLE EXPERIENCED PROBLEM WITH HEADLIGHTS GOING OUT AND COMING BACK ON INTERMITTENTLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL 99V275 DUE TO VIN. *LA

HEADLIGHTS EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 99V275000; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.*AK

THE 1992 MERCURY COUGAR INVOLVED IN THE ACCIDENT BELONGED TO MY FATHER, BUT HAD BEEN LOANED TO ME. MY HUSBAND WAS DRIVING IT AT THE TIME OF THE ACCIDENT. HE PASSED OUT, POSSIBLY FROM LOW BLOOD SUGAR AND RAN THE CAR OFF THE ROAD. IT WAS ESTIMATED THAT HE WAS GOING 50MPH, WHEN HE HIT A DIRT CULVERT THAT WAS ABOUT 5 FT HIGH. THE IMPACT CRUNCHED THE FRONT OF THE CAR AGAINST THE FIREWALL LIKE IT WAS SUPPOSED TO. THE PROBLEM IS THAT THE METAL CROSS BARS IN THE TRUNK, BEHIND THE BACK SEAT SNAPPED, WHICH CAUSED EVERYTHING IN THE TRUNK TO FLY INTO THE PASSENGER COMPARTMENT. LUCKILY NOBODY WAS KILLED IN THE ACCIDENT FROM THE FLYING DEBREE. THE FORCE OF THE CROSS BARS SNAPPING, KNOCKED THE BACKSEAT COMPLETELY OUT OF PLACE. IF A CHILD HAD BEEN IN THE CAR, THEY WOULD NOT HAVE STOOD A CHANCE OF SURVIVAL BECAUSE OF ALL THE ITEMS IN THE TRUNK SLAMMING INTO THE PASSENGER AREA.*AK

WHILE TRAVELING ABOUT 15MPH ON A ROAD, CABLE GOT STUCK BETWEEN THROTTLE, THE VEHICLE WOULDN'T STOP. CONSUMER HAD THE PEDAL PUSHED ALL THE WAY DOWN TO THE FLOOR. *AKTHE TRANSMISSION BOOST CABLE HAD BOKEN WHICH CAUSED THE THROTTLE TO STICK THEREFORE CONTRIBUTING TO THE ACCIDENT. *JG

WHILE DRIVING AT 25-30 MPH HEAD GASKET BLEWOUT, AND THERE WAS ANTIFREEZE ALL OVER ENGINE ALSO, VEHICLE BECAME INOPERATIVE .CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK

WHEN I DROVE MY CAR TO WORK IT SEEMED FINE. WHEN I GOT INTO THE CAR AFTER WORK I IDLED REALLY ROUGH I THOUGHT IT WAS THE MORE EXPENSIVE GAS I PUT INTO IT THE NIGHT BEFORE, SO I PROCEEDED TO THE GAS STATION TO LET THEM KNOW. THE CAR DROVE REALLY ROUGH ALL THE WAY THERE. A RED LIGHT CAME ON ON THE DASH JUST BEFORE I GOT TO THE GAS STATION SAYING CHECK GAUGES. THE GAUGE SHOWED THAT THE CAR OVERHEATED. AFTER HAVING MY CAR WORKED ON ABOUT EIGHT MONTHS AGO FOR A OVERHEATING PROBLEM, IT HAD BEEN RUNNING REALLY COOL, SO DIDN'T THINK I WOULD HAVE A OVERHEATING PROBLEM. I TURNED OFF THE CAR, BUT THOUGHT I WOULD CHECK TO MAKE SURE THE FAN WORKED I TURNED THE CAR BACK ON AND OUT OF THE TAIL PIPE CAME A CLOUD OF WHITE SMOKE THAT DISAPATED REALLY FAST AFTER TURNING OFF ENGINE. CHECKED OIL THERE WAS NO WATER IN IT, BUT IT WAS LOW . I ADDED A QUART IN ORDER TO GET IT HOME. IT STILL HAD WHITE SMOKE OR STEAM COMING OUT THE TAIL PIPE. ALSO THE SEATS DO NOT LOCK INTO PLACE. THE AIRCONDITIONER DOES NOT GET COLD. I WOULD LIKE TO KNOW IF THERE IS ANYTHING ELSE THAT I SHOULD BE AWARE OF THAT I NEED TO HAVE FIXED.

HEADLIGHTS INTERMITTENTLY FLICKER OR GO OUT, THERE IS A RECALL, BUT THIS VEHICLE IS NOT AFFECTED DUE TO VIN. *AK CONSUMER STATED THE REPAIRS HAVE BEEN MADE TO HEADLIGHTS.*SLC

WHILE DRIVING, HEADLIGHTS FLICKERED ON AND OFF, CONSUMER HAD TO WIGGLE SWITCH TO MAKE LIGHTS COME BACK ON, AND SOMETIMES THAT DID NOT WORK, LOST ALL LIGHTS, AND SMELLED WIRE BURNING. CONSUMER HAD LIGHT SWITCH REPLACED. *AK CONSUMER STATED EVEN THOUGH THE SWITCH HAS BEEN REPLACED AND THE FLICKERING HAS STOPPED, THERE IS STILL A BURNING SMELL WHEN LIGHTS HAVE BEEN ON FOR AWHILE, CONSUMER ALSO HAD TROUBLE GETTING LIGHTS TO REMAIN ON DUE TO VIBRATION.*SLC

ODOMETER JUST STOPPED WORKING. CONSUMER DOESN'T KNOW CORRECT MILEAGE.*AK *SLC

THIS ENGINE TYPE HAS HAD A HISTORY OF THIS REPORTED PROBLEM (HEAD GASKET FAILURE). I HAVE CONTACTED SEVERAL MECHANICS, AND THEY HAVE ALL REPORTED THAT THE PROBLEMS THAT I AM EXPERIENCING, ARE DUE TO HEAD GASKET FAILURE. I HAVE CONTACTED FORD MO. CO., BUT THEY HAVE PROVIDED NO ANSWERS/ASSISTANCE, EVEN KNOWING OF THIS MAJOR DEFECT WITH THIS ENGINE TYPE. THIS FAILURE IS OBVIOUSLY DUE TO A FACTORY DEFECT, AND I WANT IT TO BE ON RECORD WITH EVERY ORGANIZATION THAT FORD SHOULD BE RESPONSIBLE TO FIX AT THEIR COST. FORD NOT TAKING RESPONSIBILITY FOR THIS ENGINE DEFECT IS COMPLETELY UNACCEPTABLE, AND I EXPECT THAT I WILL BE FILING SUIT WITH THEM UNLESS THEY WILL TAKE RESPONSIBILITY FOR THEIR DESIGN FLAWS. IF YOU AN SUGGEST ANY FURTHER ACTION I CAN TAKE, PLEASE EMAIL ME AT [email protected]. *AK