2003 MERCURY GRAND MARQUIS Complaints

2003 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING AT NIGHT ON A DARK ROAD, THE HEADLIGHTS WENT OUT. THE LIGHTS WOULD NORMALLY COME ON AUTOMATICALLY BY A SENSOR WHEN IT WAS DARK. THE CONSUMER STATED HE WAS UNABLE TO TURN THEM ON MANUALLY. THE COST TO REPAIR THE PROBLEM WAS $781.74, IN WHICH ONLY THE DEALER COULD REPAIR. THE CONSUMER STATED A SENSOR WENT BAD.

THE HEADLIGHTS TURNED OFF WHILE I WAS DRIVING AT NIGHT. I HAD BEEN DRIVING FOR APPROXIMATELY 15 MINUTES. I WAS ON A FREEWAY WITH SOME OVER HEAD LIGHTING SO I CONTINUED DRIVING. AFTER ABOUT 45 SECONDS THE LIGHTS CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THE ORIGINAL INCIDENT. HAS THERE BEEN A RECALL FOR THIS ISSUE FROM FORD/MERCURY? THIS IS AN ISSUE THAT HAS HAPPENED TO QUITE A FEW MERCURY VEHICLES AS THE WEB IS PACKED WITH INCIDENTS OF THIS NATURE BY OWNERS AND HAVE ONLY BACK YARD, SHADE TREE MECHANICS ADVICE TO TRY THIS OR THAT. ONE OTHER ITEM TO MENTION IS THAT WHEN THEY TURN OFF, I HAVE ALWAYS BEEN DRIVING AT A TIME OF NIGHT WHEN FEW OTHER CARS ARE ON THE ROAD (NO ON-COMING HEADLIGHTS). COULD THE ON-COMING TRAFFIC SENSOR ON THE INTERIOR REAR-VIEW MIRROR FOR AUTO HIGH BEAM DIMMING BE SOMEHOW INVOLVED? THIS IS A VERY SERIOUS ISSUE THAT COULD BE LIFE THREATENING. I WOULD APPRECIATE A QUICK RESPONSE. *TR

DRIVING DOWN THE ROAD AND THE HEAD LIGHTS JUST GO OFF, DO NOT HAVE ANY CONTROL OVER THE SELECTOR SWITCH, THEY ONLY WAY TO HAVE LIGHTS IS TO HOLD THE FLASH BRIGHT LIGHT ON THE TURNING SIGNAL AND HOLD THERE, YOU MIGHT GET LUCKY AND LET GO OF THE TURNING SIGNAL AND THE LIGHTS MIGHT COME ON AND GO RIGHT BACK OFF, VERY UNSAFE, COULD CAUSE A BAD ACCIDENT, I HAVE PRICED THIS TO BE REPLACED AND THEY ARE TELLING ON ABOUT 650.00 FOR THE PART ALONG, PLUS THE LABOR INVOLVED, IF THEY KNOW THIS IS HAPPENING AND HAD COMPLAINTS, THEY SHOULD REPLACE THE DEFECTIVE ITEM, BEFORE SOMEONE GETS IN A SERIOUS CRASH OR KILLED. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE REAR AXLE SHAFT, BEARINGS AND, SEALS PREMATURELY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 52,000. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, BOTH HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT MENTIONED THE FAILURE RECURRED FREQUENTLY AND THE LIGHTS WOULD ILLUMINATE A FEW MINUTES AFTER THEY SHUT OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.

HEADLIGHTS WOULD NOT COME ON IN THE MANUAL OR AUTOMATIC LIGHT SWITCH MODE. THE ONLY WAY TO HAVE HEADLIGHTS ON IS TO HOLD HIGH BEAM LEVER IN THE "FLASH MORE"( LEVER PULLED TOWARD DRIVER). I FOUND AFTER A WHILE IF I KICK MY FOOT ABOVE THE ACCELERATOR, THE LIGHTS WOULD COME ON AND STAY ON FOR AN UNDETERMINED TIME. FURTHER DIAGNOSIS INDICATES A POOR CONNECTION BY MOVING ONE OF THE MODULES CONNECTORS. *TR

LUCKILY I AM DRIVING HOME FROM WORK AROUND 1230AM ON AN INTERSTATE WITH MODERATE TRAFFIC. THE HEADLIGHTS JUST GO OFF WITHOUT ANY WARNING. AFTER SOME VERY CLOSE CALLS AND NOT JUST A FEW UPSET DRIVERS, I DID MANAGE TO GET OFF THE ROAD AND ONTO THE SIDE. I DISCOVERED THAT I COULD HOLD THE SIGNAL HANDLE BACK I HAD HIGH BEAM LIGHTS THAT LET ME GET HOME. I HAVE MAINTENANCE RECORDS ON THIS CAR SINCE IT'S FIRST OIL CHANGE AT 3000 MILES, THE AUTO IS WELL TAKEN CARE OF. I DO NOT UNDERSTAND WHY FORD WOULD NOT TAKE THE RESPONSIBILITY FOR THIS AS FROM WHAT I HAVE ALREADY READ ,IT IS A VERY COMMON PROBLEM, I GUESS NOT ENOUGH PEOPLE HAVE DIED FROM IT YET. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BANGING SOUND HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 115,000.

TURNED ON HEADLIGHTS THEY DID NOT COME ON BUT IF YOU PULL BACK ON TURN SIGNAL HIGH BEAM WORKS WHEN HELD IN POSITION. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, BOTH HEADLIGHTS FAILED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE BUT TO NO AVAIL. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE LIGHT CONTROL MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 93,000 AND THE CURRENT MILEAGE WAS 96,000.