2003 MERCURY GRAND MARQUIS Complaints

While driving my vehicle headlights turn off and back on, sometimes off for minutes sometimes flickering.

The contact owns a 2003 Mercury Grand Marquis. The contact that the headlights were intermittently inoperable. Additionally, the contact stated that the instrument panel lights, the brake lights, and the turn signal lights were inoperable. The contact who is a mechanic, had inspected the fuses, the fuse box, and other unknown parts, but found no failures. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 160,000.

The Lighting Control Module has failed and my brake lights and dash board lights turn off after couple minutes while driving with the lights on. I took my vehicle in to dealer already once for problem to be fixed a year ago. They did repair but now same problem is occurring again. I went back to dealer Sunrise Ford in Fontana and they said recall work is only warranty for 1 year or 12k miles. The work was done in December 2023. They want to charge me $230.00 for diagnostic. But issue is same problem as before. Recall number is 15S39. Driving without brake lights is dangerous and has limited my driving. I cannot go out at night. I do not have another vehicle. This affects my life. I've called other dealers and they refuse to do the work.

The contact owns a 2003 Mercury Grand Marquis The contact stated that both the headlamps and the taillights intermittently failed to operate as needed. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed. The dealer placed a processor on the vehicle and rewired the lights however, the failure persisted. The manufacturer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 127,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front headlights shutoff independently while turned on. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact who is an independent mechanic determined that the lighting control module (LCM) needed to be replaced. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 285,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated while attempting to pull out of the parking lot, the headlights and the taillights became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V861000 (Exterior Lighting). The manufacturer was notified of the failure. The failure mileage was 100,000.

Head lights suddenly went out while driving at night causing near accident, happening frequently. Also, the gas tank leaks when I put gas in car, making it smell badly and making it dangerous if someone drops a cigarette near it.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the contact noticed that the headlights were inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the lighting control module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 106,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed, the headlights failed to operate as needed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the lighting control module needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 181,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the headlights and taillights were inoperable, and the trunk failed to open. Additionally, all the doors failed to manually lock, and while utilizing the key fob, the door locks were inoperable. The door-ajar message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 15V861000 (Exterior Lighting). The approximate failure mileage was 179,000. The VIN was not available.