2003 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STARTED THE IGNITION WITH THE BRAKE PEDAL DEPRESSED AND SUDDENLY THE VEHICLE UNINTENDEDLY ACCELERATED WHEN THE GEAR LEVER WAS SHIFTED INTO DRIVE. THE BRAKE PEDAL WAS ENGAGED NUMEROUS TIMES AND THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE NEARBY GARAGE AND ALSO CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE DRIVER SUSTAINED INJURY TO THE LEFT KNEE. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE UNINTENDED ACCELERATION MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT NOTICED A GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WHEEL BEARINGS NEEDED TO BE REPLACED. THE WHEEL BEARINGS WERE REPLACED. AFTER THE REPAIR THE CONTACT NOTICED THE SAME GRINDING SOUND COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC INSPECTED THE VEHICLE AGAIN AND STATED THE REAR DRIVER AND PASSENGER SIDE WHEEL BEARINGS WOULD HAVE TO BE REPLACED. THERE WAS A MANUFACTURER RECALL FOR THE REAR BEARINGS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

THE HEADLIGHTS ON LOW BEAM WOULD NOT COME ON - COULD ONLY DRIVE AT NIGHT WHILE HOLDING THE HIGH BEAM LIGHT ON. BEING TOLD IT IS THE LCM AND HAS TO BE REPLACED AT A HIGH REPAIR COST. AFTER MUCH RESEARCH ABOUT THIS PROBLEM, FORD SHOULD BE PAYING FOR THESE REPAIRS AND NOT THE CONSUMER! *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE LIGHTS CAME ON A FEW MINUTES AFTER THEY SHUT OFF. THE FAILURE RECURRED FREQUENTLY. AFTER SOME TIME THE HEADLIGHTS NO LONGER ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE AUTOMATIC LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 79,995.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE PARKED, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 55 MPH WHEN THE HEADLIGHTS FAILED. THE CONTACT HAD TO PULL TO THE SIDE OF THE ROAD AND ATTEMPTED TO GET THE LIGHTS TO FUNCTION PROPERLY BUT TO NO AVAIL. SHE WAS ABLE TO GET THE HIGH BEAMS TO WORK BY HOLDING THE WAND IN THE FLASH TO PASS MODE. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LIGHT CONTROL MODULE WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 42,000. ....UPDATED 10/11/12 *BF UPDATED 10/15/2012 *JS

WHILE DRIVING AT NIGHT AT A SPEED OF 40 MPH, MY HEAD LIGHTS SHUT OFF WHILE ON AUTO. I TRIED SWITCHING TO MANUAL LIGHTS AND THIS DID NOT WORK EITHER. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE HEADLIGHTS FAILED AND COULD NOT BE TURNED BACK ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000. THE CURRENT MILEAGE WAS 186,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THE EXTERNAL HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 85,000.