2005 MERCURY GRAND MARQUIS Complaints

AIR BAG LIGHT CAME ON WHEN CAR STARTED. DID NOT GO OFF. NEW DRIVER SIDE SEAT BELT ASSEMBLY INSTALLED 8/06/2005. AUG 11, AIR BAG LIGHT CAME ON & STAYED ON. *TR

AIR BAG LIGHT ILLUMINATED. DEALER SAID THE PASSENGER SIDE SEAT BELT PRETENSIONER NEEDED TO BE REPLACED AT A COST OF 500.00+. HE MENTIONED THAT THIS WAS A CHRONIC PROBLEM WITH 2005 GRAND MARQUIS VEHICLES. HE ALSO MENTIONED THAT WHEN THE AIR BAG LIGHT WAS ILLUMINATED AND THAT THE AIR BAG SYSTEM WOULD NOT FUNCTION. I ALSO DID AN INTERNET SEARCH AND FOUND THAT THIS IS INDEED A CHRONIC PROBLEM WITH FORD VEHICLES IN GENERAL FOR 2005 MODEL VEHICLES. I HOPE TO SEE THIS ISSUE ADDRESSED BY A RECALL AS I CANNOT AFFORD TO PAY TO HAVE IT REPAIRED. THIS VEHICLE WAS PURCHASED NEW AND HAS 32416 MILES AND HAS NEVER BEEN INVOLVED IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND HIGH BEAMS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

MY 2005 MERCURY GRAND MARQUIS AIRBAG LIGHT IS ON. DEALERSHIP CLAIMS THE AIRBAGS WILL NOT DEPLOY DUE TO A MALFUNCTIONING SEATBELT PRETENSIONER. REPAIR/REPLACEMENT WILL COST $1800 TO DO BOTH PASSENGER AND DRIVER. CAR ONLY HAS 29,250 MILES ON IT. I HAVE FOUND WHERE THIS SEEMS TO BE AN ONGOING PROBLEM WITH THIS MODEL. ALSO, SAW WHERE THIS ISSUE HAS CAUSED AIRBAGS NOT TO DEPLOY IN A COLLISION. SOME HAVE REPORTED THE PROBLEM REOCCURRING AFTER REPAIR. THIS IS A BAD DESIGN BY MERCURY AND A HUGE SAFETY CONCERN THAT SHOULD HAVE BEEN ISSUED A RECALL! *JS

WHILE DRIVING DOWN THE HIGHWAY @ 65 MPH THE HEADLIGHTS SUDDENLY WENT OUT CAUSING A VERY DANGEROUS SITUATION. I TRIED THE SWITCH IN EVERY POSITION TO NO AVAIL THE ONLY SOLUTION WAS TO USE THE FLASH TO PASS BAR. I SAFELY PULLED OFF THE ROAD AND TRIED RESTARTING THE CAR AND MOVING THE SWITCH TO DIFFERENT POSITIONS, NOTHING WOULD WORK. THE ONLY WAY TO USE THE LIGHTS IS THE FLASH TO PASS (BRIGHT LIGHTS) SWITCH WHICH CAUSES NOT ONLY A SAFETY HAZARD TO MY FAMILY AND OTHER DRIVERS BUT IS AGAINST THE LAW TO DRIVE WITH ONLY BRIGHT LIGHTS. FORD HAS ISSUED (CUSTOMER SATISFACTION PROGRAM 14N01) WHICH IS A STEP IN THE RIGHT DIRECTION BUT THE DEALERSHIPS ALL SAY THAT THE LCM IS ON BACKORDER AND WILL BE AT LEAST 45 DAYS TO RECEIVE THIS SAFETY HAZARD PART. MT FAMILY IS NOW STUCK IN A VEHICLE THAT CAN ONLY BE SAFELY DRIVEN DURING DAYLIGHT HOURS. PLEASE HELP, PARTS STORES HAVE THESE PARTS AND FORD SHOULD HAVE TO BE REQUIRED TO PURCHASE THEM IF THEY CAN NOT PROVIDE THE PARTS UNTIL 45 DAYS LATER. IS THIS SAFETY ISSUE GOING TO TAKE SOMEONE DYING *TRBEFORE IT IS RECTIFIED? *TR

JUNE 10 WHILE DRIVING 65 MILES PER HOUR MY LIGHTS FAILED. I WAS FORTUNATE THERE WAS NO ACCIDENT. TOOK CAR TO FORD DEALERSHIP AND WAS ADVISED IT WAS THE LIGHT MODULE. DEALERSHIP ADVISED THAT FORD ACKNOWLEDGED THIS WAS A FAULTY PART AND THE WARRANTY ON SAID PART HAD BEEN EXTENDED FOR 15 YEARS. THE LOCAL DEALERSHIP ORDERED THE PART 45 DAYS AGO BUT HAS NOT BEEN RECEIVED. I PERSONALLY CALLED FORD'S CUSTOMER SERVICE SEVERAL TIMES BUT FORD STILL CANNOT GIVE ME AN ESTIMATED DATE THE PART WILL BE RECEIVED. THIS SAME DEALERSHIP HAS WORKED ON MY CAR SEVERAL TIMES BUT NO ONE MENTIONED THE DEFECTIVE MODULE. THIS COULD EASILY LEAD TOE DEATH AND DESTRUCTION. YOUR HELP IN RESOLVING THIS MATTER WOULD BE APPRECIATED. MY CASE #WITH FORD IS [XXX] I RAN GOOGLE SEARCH AND THIS IS A VERY SERIOUS PROBLEM AND MANY PEOPLE ARE NOT AWARE OF IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MANIFOLD HEAT SHIELD FELL OFF AND JAMMED STEERING WHEEL SHAFT, COULD NOT TURN STEERING WHEEL. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE WAS SHAKING VIOLENTLY AND EXTREMELY DIFFICULT TO CONTROL SINCE THE STEERING WAS COMPLETELY UNSTABLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 13V385000 (STEERING). THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 74,588.

THE HEADLIGHTS WOULD NOT COME ON EVEN TRIED TO TURN THEM ON MANUALLY. HAD TO DRIVE HOME HOLDING THE DIMMER SWITCH BACK TO HAVE HIGH BEAMS. *TR

THE DRIVER SEAT WILL NOT GO UP AND DOWN IT WILL THROW YOU BACKWARDS IF YOU TRY TO RAISE THE SEAT UP. *TR