2005 MERCURY GRAND MARQUIS Complaints

The contact owns a 2005 Mercury Grand Marquis. The contact stated while attempting to make a left turn, the steering wheel failed to operate as intended causing the contact to have driven straight instead of turning. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed to an independent mechanic where it was diagnosed as the steering column needed to be replaced. The vehicle was repaired, as the steering column was replaced twice. The contact mention the failure has a occurred on two different occasions. The manufacturer was notified of the failure, and they offered no assistance. The failure mileage was 145,000.

my brother got me this vehicle five yrs ago, and ever since then the air bag light has been on,i have no idea of why it is on, i don't know if it is the fuse, i don't know if there is even a air bag is in the vehicle my brother got the vehicle up in vermont, i have a pending cl# [XXX] on another issue, thank you so much, deeply appreciated, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

my vehicle was running fine, than all of a sudden the transmission would not shift, i was like omg, what is going on, i had my son with me, my son was driving, he was so scared, i was like take a side street, stay level ground, we coasted down pro tech, [XXX] , that is where the car is now, bill told us,my son and i that the transmission fluid is burnt, when i looked at it the fluid was red,and did not smell burnt, this happened [XXX], i do not understand this at all, i am trying to get help through my insurance company, my claim #[XXX], SAFETY INSURANCE, there was transmission fluid on the dipstick red, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My wife has a 2005 Mercury Grand Marquis. This vehicle has what I believe is an extremely unsafe placement of the brake and accelerator pedals. The pedals are extremely close together, closer than I have ever seen on any other vehicle. My wife has depressed the accelerator while pressing the brake pedal on more than one occasion. We went recently for an oil change. The technician pressed the accelerator while pressing the brake pedal while putting the vehicle into reverse. The vehicle lunged into the parking lot. Fortunately, there were no vehicles behind my vehicle. If the technician had been shifting from neutral into drive, he would have driven into the building. The technician said that he has had similar experiences with Ford vehicles and that one of his relatives has a Ford and that this is a frequent experience with that vehicle. I am a disabled Veteran with a below knee amputation of the right leg. I have had no problem driving vehicles before this one. I have stopped driving this vehicle because I believe it is a crash waiting to happen. I have asked numerous people to sit in the vehicle and see if they feel that the pedals are too close together. To date, all have said that they feel that the pedals are too close together and that they would not drive the vehicle in question because they also feel that this vehicle and no doubt other Ford vehicles with this pedal arrangement are crashes waiting to happen. I request that NHTSA look into the pedal arrangement of this vehicle and all Ford vehicles as I believe this arrangement is a safety hazard that is on the highways of America and may have contributed or directly caused numerous crashes since at least 2005.

I bought this car from some stranger who doesn’t care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get what’s due to me so tired of the brakes making my steering wheel jerk & didn’t have any heat in a car I’ve spent my entire check on I really can’t believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guy’s high school car even if it looked like it did brand new pipes falling apart [XXX] won’t stop over heating caused me to run off the road because windows can’t let right window down it’s so much I can say but I rather not thanks this is devastating to me & my child kid doesn’t wanna feel like his dad I has no say so for him or his own child driving in guy’s [XXX] did one thing some else messes up it has caused me so much grief & mental attacks trying to keep this guy car maintained I’ve tried trade ins but they’ve told me that the car wasn’t worth nothing but $700 what can I do with that basically paid my entire earnings out on a Car I love my step son I just don’t want him to feel like I’m a bad person because I’m dealing with financial stability [XXX] I’ve paid so much & I want my happiness one way or another crooks on social media lined up to [XXX] me you & the next with this false narratives & defected goods [XXX] my great grandpa doesn’t like the way this one car has caused me so much pain going in these rich stores buying parts & being ripped off because the car isn’t stable enough to hold up what I’ve fixed [XXX] it’s going to go on for the rest of my life & I’m scared. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2005 Mercury Grand Marquis. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the headlights activated without driver input. The contact removed the circuit wires. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 80,082.

Seat belt does not fully clip in to buckle and tends to come undone while in operation of motor vehicle furthermore requires occupant to wiggle buckle back and forth to attempt to get a good connection between the two, belt and buckle.

The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving at various speeds and at night, the headlights independently turned off. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the lighting control module needed to be replaced. The vehicle was not repaired. The mechanic advised the contact of NHTSA Campaign Number: 15V861000 (Exterior Lighting); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.

The contact owns a 2005 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, the contact became aware that the front headlamps had intermittently failed to provide proper illumination, greatly reducing nighttime visibility. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V861000 (Exterior Lighting); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 211,000.

This is a serious safety hazard that could result in death or injury. If I hadn’t escaped in time, I would have been killed. I am urging the NHTSA to investigate this defect and take immediate action to remove these vehicles from the road. Others may not be as lucky. This issue is life-threatening, especially because the fire started while the vehicle was in motion. These vehicles must be recalled and removed from use before more people are injured or killed.