2003 MERCURY GRAND MARQUIS Complaints

2003 MERCURY GRAND MARQUIS..THIS IS A LOANER CAR WHILE MY F-150 WAS IN THE SHOP. I USED THE CAR FOR WORK THAT MORNING. LIGHTS WORKED FINE,BUT I NEEDED TO USE MY TRAILOR THE NEXT DAY SO MY WIFE WAS GOING TO USE THE CAR FOR WORK THE NEXT DAY SO I COULD USE OUR EXPLORER TO PULL THE TRAILOR. THE CAR NEEDED GAS AND IT WAS DARK OUT. WE WENT TO GO FOR GAS AND WHEN I STARTED IT THE PARKING LIGHTS WORKED BUT THE HEADLIGHTS WOULD NOT. I PUSHED THE TURN SIGNAL LEVER FORWARD AND THE BRIGHTS DIDN'T EITHER. I CHECKED THE FUSES AND COULD NOT FIND ONE BAD. IT IS GOING BACK TO THE FORD DEALERSHIP. I WOULD THINK FROM WHAT I HAVE READ ABOUT THIS BEING AN ONGOING PROBLEM, THERE WOULD OF BEEN A RECALL BY NOW. I'M JUST GLAD IT DIDN'T HAPPEN TO MY WIFE ON HER WAY TO WORK,IT WAS FOGGY AND DARK THAT MORNING. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR FRONT HEADLIGHTS WOULD FAIL SPORADICALLY AND WITHOUT WARNING. THE CONTACT WOULD HAVE TO KEEP THE HIGH BEAM HEADLIGHTS ACTIVATED AT ALL TIMES IN ORDER TO SEE PROPERLY AT NIGHT. A LOCAL MECHANIC REPAIRED THE FAILURE NUMEROUS TIMES, BUT THE FAILURE WOULD RECUR. THE DEALER WAS IN THE PROCESS OF REPLACING THE MANUAL LIGHT SWITCH AND THE FUSES. THE VEHICLE WAS IN THE PROCESS OF REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A VERY STRONG FUEL ODOR IN THE VEHICLE, WHICH WAS BEING EMITTED FROM THE FUEL STORAGE TANK. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 39.416.

I'M NOW 3 FOR 3 FAILURES WITH THE LIGHTING CONTROL MODULE ON MODEL AND YEAR CAR. INITIAL FAILURE MILEAGE WAS 74000, CURRENT MILEAGE 75500. INTERMITTANT LIGHTING FAILURES. PROBLEM IS NOW SO BAD CAR CAN NOT BE DRIVEN MORE THAN 10-15 MINUTES AT NIGHT BEFORE LIGHTS FAIL TO ILLUMINATE. I'VE REPLACED THE LCM ON ONE 2003 CROWN VIC, ONE 2003 MERC, AND NOW OUR OTHER 2003 MERC. OTHER NIGHT, I ALMOST HIT DEER A/C I HAD NO LIGHTS! THIS VEHICLE HAS NOT YET BEEN REPAIRED, BUT MUST BE SOON, AS PROBLEM HAS BEEN ESCALLATING. AS JUNK YARDS ARE OUT OF PARTS LOCALLY (I DO NOT USE PART 3W7T-13C788-AH AS THAT IS THE DEFECTIVE ONE! I USE AG - EVERYTHING WILL WORK BUT MAP LIGHTS AND THIS LCM WILL NOT FAIL.) I WILL HAVE TO LIKELY GET ONE OUT OF THE AREA. SO, MY EXPERIENCE ON THIS VEHICLE/YEAR IS 100% PART FAILURE. SOMEHOW, I THINK MY SAMPLE SIZE OF 3 IS STATISTICALLY SIGNIFICANT! *TT

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WITH THE HEADLIGHTS ACTIVATED AND UNEXPECTEDLY THE HEADLIGHTS FAILED TO ILLUMINATE. IMMEDIATELY, THE HIGH BEAM HEADLIGHTS WERE ENGAGED AND THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE ENGINE OFF AND RESTARTED. THE HEADLIGHT CONTROL DEVICE WAS TURNED MANUALLY WHILE DRIVING IN ORDER FOR THE LOW BEAM HEADLIGHTS TO OPERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER PE08066 (EXTERIOR LIGHTING: HEADLIGHTS) WHICH WAS CLOSED IN MARCH 24, 2009. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT AS DRIVING 70 MPH WHEN THE HEAD LIGHTS FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR SPORADICALLY AND THE LIGHTS WOULD RE-ILLUMINATE AFTER SEVERAL MOMENTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS GS. THE CONTACT WAS DRIVING 35 MPH WHEN AN ABNORMAL NOISE WAS HEARD FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE MECHANIC CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 54,000.

HEAD LIGHTS WHEN OFF. I TURNED THEM TO THE AUTO SETTING AND THEY WOULD WORK FOR A SHORT TIME AND GO OFF. THEN THEY WOULDN'T WORK NO MATER WERE YOU SET THEM. WIPER CAME ON BY THEMSELVES AND I HAD TO PULL THE FUSE TO STOP THEM, WHEN I NEEDED THE WIPERS I HAVE TO REPLACE THE FUSE. THEN WHEN I TRY TO TURN THEM OFF THEY STOP IN THE DRIVERS VIEW IF THEY STOP AT ALL. SOMETIMES THEY WOULD WORK RIGHT AND THEN NOT AT ALL. THE WIPER WATER PUMP WOULD NOT WORK EITHER. NOW IT'S WORKING AGAIN. *TR

THE HEAD LIGHTS WILL TURN OFF WHILE DRIVING. THEY WILL THEN GO BACK ON AFTER AN INDETERMINATE PERIOD OF TIME. IT MAKES NO DIFFERENCE WHETHER THE LIGHT CONTROL SWITCH ON THE DASH IS ON AUTOMATIC OR NOT. THIS MAY HAPPEN ANY NUMBER OF TIMES EVEN DURING A SHORT TRIP. THE PROBLEM IS THE LIGHTING CONTROL MODULE FOR WHICH FORD HAS A NEWLY DESIGNED PART, BUT NO RECALL OR SERVICE BULLETIN. NEEDLESS TO SAY IT IS AN OBVIOUS SAFETY ISSUE TO HAVE YOUR LIGHTS GO OUT AND LOSE ALL FORWARD VISIBILITY, ESPECIALLY ON A RAINY NIGHT. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON SUCH AN OBVIOUS SAFETY HAZARD. *TR

WHILE DRIVING AT DUSK ON MY WAY HOME (WITH MY 5 YEAR OLD LITTLE GIRL!), MY HEADLIGHTS SHUT OFF WITHOUT WARNING! WE WERE FORTUNATE THAT SEVERAL DRIVERS IN THE ONCOMING LANE WERE CONCERNED AND CONSCIENTIOUS AND FLASHED THEIR HIGH BEAMS TO SIGNAL THAT SOMETHING WAS WRONG. DEDUCTIVELY, I RULED OUT MY LIGHTS BEING OFF BECAUSE THE SWITCH WAS ON. THAT WAS UNTIL THE TRAFFIC LIGHT TURNED RED AND I SAW NO REFLECTION ON THE BACK OF THE CAR IN FRONT OF ME! I FLIPPED THE SWITCH OFF THEN BACK ON AGAIN TO SEE IF IT WAS A BAD CONNECTION IN THE SWITCH OR PERHAPS IT WAS BETWEEN POSITIONS AND WOULD POSSIBLY WORK IF I REPOSITIONED IT. NO GOOD! UGH, THE LIGHT WENT GREEN! I NERVOUSLY PULLED AT THE BRIGHT LIGHT SELECTOR TO SEE IF THEY WORKED! JUST IN TIME TO BARELY MISS THE SUV THAT OBVIOUSLY DID NOT SEE US!!! I DID NOT LET IT GO UNTIL WE WERE SAFE AT HOME!!! PHEW!!! I GUESS NOW WOULD BE THE TIME TO CHANGE MY PANTS! *TR