2003 MERCURY GRAND MARQUIS Complaints
View complaints related to 2003 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2003 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 MERCURY GRAND MARQUIS- FORT MYERS , FL
SEPT '10 DRIVING TO WORK AT 530 AM ON A RURAL ROAD, NO STREET LIGHTS, DOING SPEED LIMIT 60 MPH HEAD LIGHTS SUDDENLY WENT OFF, HEADLIGHTS DASH LIGHTS AND PARKING LIGHT.. REPLACED HEADLIGHT CONTROL MODULE. LIGHTS WORKED GOOD UNTIL JUNE 2ND 2011.. STARTED CAR UP WITH AUTO HEADLIGHTS ON LIGHTS SHOULD HAVE COME BUT ONLY PARKING LIGHTS. I PULLED BACK ON TURN SIGNAL STALK HIGH BEAMS WORK..IF I PUT THE REGULAR HIGH BEAMS ON NO NOTHING..SLAPPED UNDER DASH NEAR THE HEADLIGHT CONTROL MODULE AND LIGHTS STARTED WORKING. NOW I HAVE TO BUY ANOTHER MODULE..IF FORD WAS PAYING FOR IT THEY WOULD FIND A FIX FOR IT..TIME FOR A RECALL.. *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- PETERSBURG, VA
TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH ALL OF THE EXTERIOR LIGHTS WERE NOT FUNCTIONING. THE CONTACT DROVE ONTO THE SIDE OF THE ROAD, SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE IN ORDER FOR THE LIGHTS TO FUNCTION. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT HE PURCHASED A HEADLIGHT CONTROL SWITCH FROM THE MANUFACTURER AND REPLACED THE PART HIMSELF. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MERCURY GRAND MARQUIS- PURVIS, MS
I OWN A 2003 MERCURY GRAND MARQUIS. THE PROBLEM STARTED WITH MY HEADLIGHTS FLICKING ON AND OFF WHILE DRIVING AT NIGHT AND QUICKLY PROGRESSED TO TURNING OFF AND NOT COMING BACK ON AT ALL. I REPLACED THE DASHBOARD HEADLIGHT CONTROL AND THEY WORKED FOR ABOUT A WEEK AND THEN THEY STARTED TURNING OFF AGAIN WHILE DRIVING BUT IF I FLICKED MY HIGH BEAMS THEY WOULD COME BACK ON FOR ABOUT 15 MIN OR SO AND GO BACK OFF. AFTER A COUPLE OF DAYS OF THAT THEY JUST QUIT WORKING AT ALL. ONCE AGAIN I REPLACED THE DASHBOARD SWITCH TO NO AVAIL. *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- BAKERSFIELD, CA
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR AXLE. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND REPAIRED THE REAR AXLE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CURRENT MILEAGE WAS 55,500 AND THE FAILURE MILEAGE WAS 40,000. UPDATED 04/25/11 *BF SEVERAL MONTHS AGO, THE CONSUMER STARTED HEARING A NOISE WHEN DRIVING. IT SOUNDED LIKE THE RIGHT FRONT WHEEL BEARING. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND THE MECHANIC STATED THE VEHICLE WOULD BE FINE TO DRIVE. SOON, THE NOISE BECAME WORSE. UPON INSPECTION, IT WA DISCOVERED THE PROBLEM WAS THE REAR AXLES. THE MECHANIC PULLED THE AXLES OFF AND FOUND BOTH HAD GROOVE CUTS IN THEM. THE CONSUMER BELIEVED HIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL AND HE BELIEVED IT WAS INADVERTENTLY MISSED. UPDATED 08/31/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MERCURY GRAND MARQUIS- SPRINGFIELD , MO
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 55 TO 60 MPH WHEN THE HEAD LIGHTS AND THE INSTRUMENT PANEL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE FAILED AND THAT HE WOULD BE REPLACING THE COMPONENT HIMSELF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. THE LIGHTING MODULE WAS REPLACED. UPDATED 09/16/11*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2003 MERCURY GRAND MARQUIS- NASHVILLE , TN
THE HEADLIGHTS ON THE CAR JUST WENT OUT. IT HAPPENED MORE AND MORE FREQUENTLY AT RANDOM TIMES. MECHANIC SAYS IT IS THE LIGHTING CONTROL MODULE ( LCM ) .HE STATED THIS IS A COMMON PROBLEM FOR MY GRAND MARQUIS AND CROWN VICTOIAS THIS WOULD HAVE BEEN FATAL FOR MY FAMILY AND I IF WE WERE ON THE INTERSTATE TRAVELING AT NIGHT AT THE SPEED LIMIT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2003 MERCURY GRAND MARQUIS- DILLSBURG, PA
HEADLIGHTS FAILED WHILE DRIVING AT NIGHT, SHORTLY AFTER STARTING, 2-5 MINUTES. THIS HAPPENED WITH THE LIGHT CONTROL IN AUTOMATIC OR IN MANUAL MODES. AFTER PULLING OFF OF ROAD IN TRAFFIC, THE LIGHTS BEGAN WORKING WITHIN 2 OR 3 MINUTES, APPARENTLY THIS IS A COMMON DEFECT IN THIS AUTO. *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- SAGAMORE, MA
WHILE DRIVING ON A BACK ROAD ON MY WAY HOME FROM WORK, HEADLIGHTS WENT OUT AND COULD NOT BE TURNED BACK ON. HEADLIGHTS WERE IN THE AUTO MODE WHEN THEY WENT OUT, I SWITCHED TO MANUAL WHILE BRAKING SO NOT TO HIT ANYTHING HARD AND THEY DID NOT COME BACK ON. I PULLED OVER AND PARKED. I TRIED THEM AGAIN IN ABOUT FIVE MINUTES AND THEY WORKED FOR ABOUT 10 MINUTES AND THEN DID THE SAME THING. I HAVE NOT HAD THE CAR LOOKED AT YET, BUT ON THE INTERNET FOUND SEVERAL SIMILAR STORIES AND BELIEVE IT IS THE LIGHT CONTROL MODULE. I AM SHOCKED THERE HAS NOT BEEN A RECALL BASED ON ALL THE COMPLAINTS ONLINE ABOUT THE 2003 MERCURY GRAND MARQUIS, I'M GLAD I WASN'T ASLEEP AT THE WHEEL WHEN THIS HAPPENED TO ME! PLEASE DO SOMETHING ABOUT THIS, IT IS A SERIOUS PROBLEM!!! *TR
Source: NHTSA WEB SITE -
2003 MERCURY GRAND MARQUIS- FOND DU LAC, WI
I AM HAVING A PROBLEM WITH MY HEADLIGHTS TURNING OFF WHILE DRIVING OR NOT TURNING ON AFTER I HAVE THE CAR OFF FOR A FEW MINUTES. ALL THE OTHER EXTERIOR LIGHTS WORK AT THIS TIME. I THOUGHT IT WAS ONLY HAPPENED WHEN I HAD IT IN AUTOMATIC LIGHTS BUT NOW IT HAPPENS WHEN I TURN THE LIGHTS ON MANUALLY TOO. SOMETIMES IF YOU MOVE THE BLINKER SWITCH AROUND THEY WILL COME BACK ON BUT OTHER TIMES THEY WON'T. I HAVE HAD TO DRIVE HOLDING THE THE BLINKER ARM BACK TO HAVE THE BRIGHTS ON SO I CAN MAKE IT HOME. IT STARTED IN JUNE AND HAPPENED VERY INTERMITTENTLY BUT NOW 5 MONTHS LATER IT IS HAPPENING EVERY TIME I DRIVE AT NIGHT.
Source: PORTABLE SAFETY COMPLAINT FORM -
2003 MERCURY GRAND MARQUIS- ST PETERSBURG, FL
HEADLIGHTS TURN OFF RANDOMLY. I DO NOT HAVE TO GO INTO DETAIL HERE JUST LOOK AT ALL THE OTHER COMPLAINTS FOR THE SAME PROBLEM. HARD TO BELIEVE THAT A RECALL HAS NOT BEEN ISSUED FOR A PART THAT CONTROLS THE HEADLIGHTS. *TR
Source: NHTSA WEB SITE