2005 MERCURY GRAND MARQUIS Complaints

2005 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO UNAVAILABLE PARTS TO COMPLETE STEERING SHAFT RECALL NOTICE. *SMD

THE HEADLIGHTS TURN OFF RANDOMLY. THE RUNNING LIGHTS STAY ON BUT THE NORMAL HEADLIGHTS WILL GO OFF RANDOMLY AND THEN COME BACK ON SEVERAL TO TENS OF MINUTES LATER. I CAN HEAR A CLICKING SOUND WHEN THE LIGHTS DO GO OFF AND BACK ON. WHEN THE LIGHTS DO GO OFF, I CAN HOLD THE HIGH BEAMS ON IF I HOLD THE STICK TOWARD ME. SOMETIMES INITIATING A TURN SIGNAL WILL CAUSE THE HEADLIGHTS TO COME BACK ON. *TR

WHILE DRIVING THE VEHICLE,SUDDENLY THE HEADLIGHTS WENT OUT. I PARKED FOR A WHILE, THEN I TURNED IT ON AND THE LIGHTS CAME ON. NOW THE LIGHTS GO OFF SOMETIMES, WHILE DRIVING ,AND I HAVE TO HOLD THE LEVER BACK TOWARDS ME, TO HAVE THE HIGH BEAMS ON UNTIL I REACH MY DESTINATION. THIS IS VERY UNSAFE. I DON'T REALLY DRIVE AS MUCH AT NITE, AND I COME HOME EARLY, BEFORE IT IS DARK. THANK YOU. *TR

SIMILAR TO EVENTS AS PUBLISHED IN NHTSA ACTION NUMBER PE08066, I WAS DRIVING ON THE INTERSTATE AT NIGHT AND THE HEADLIGHTS SUDDENLY WENT DARK. NO WARNING, JUST WENT OUT. PULLED OFF ONTO SHOULDER AND COULD NOT AVOID SLIDING OFF THE ROAD - VERY DANGEROUS. FINALLY FIGURED OUT IF YOU PULL THE TURN SIGNAL LEVER ALL THE WAY TOWARDS YOU IT WILL TURN THE BRIGHT HEADLIGHTS ON, BUT YOU HAVE TO HOLD IT ON POSITION .. IF YOU LET GO THE HEADLIGHTS GO BACK OUT. THE PROBLEM IS INTERMITTENT AND APPEARS WITHOUT WARNING. 1000'S OF COMPLAINTS ABOUT THIS SAME ISSUE ALL OVER THE INTERNET - SO I CAN'T BELIEVE THE AGENCY CLOSED THE ORIGINAL INVESTIGATION?? WHAT COULD BE MORE DANGEROUS THAN LOSING YOUR HEADLIGHTS AT NIGHT?? THERE SHOULD BE AN IMMEDIATE RECALL FROM FORD MOTOR CO. ON THIS ISSUE! MY LOCAL FORD DEALER AND COMMUNICATIONS TO FORD MOTOR CO. HAVE PRODUCED NO HELP. THIS IS APPROXIMATELY A $700 REPAIR AT THE DEALERSHIP FOR A PROVEN DEFECTIVE "LIGHTING CONTROL MODULE". THIS IS A "SAFETY-RELATED" ISSUE IF THERE EVER WAS ONE! *TR

I HAD JUST GOT BACK ON I-75 NORTH, WHEN BOTH HEADLIGHTS WENT OUT AT ONCE! HALF AN HOUR LATER THEY CAME BACK ON! SINCE THEN, THE LAST 2 WEEKS IT HAS HAPPENED 3 TIMES, UNTIL TONIGHT WHEN IT HAPPENED 3 TIMES IN LESS THAN A 10 MILE RADIUS. WHEN THIS HAPPENS, THE PARKING LIGHTS AND REAR LIGHTS ARE ON. THE HIGH BEAMS WILL ONLY WORK IF YOU HOLD THE FLASHING UNIT. I TALKED TO THE DEALERSHIP TODAY ABOUT IT, AND HE SAID IT SOUNDS LIKE MY LIGHT MODULE, WHICH RUNS ABOUT $700.00! THAT DOES NOT EVEN INCLUDE IF I WANT THEM TO DO A DIAGNOSTIC TEST ON THEM! THIS IS EXTREMELY DANGEROUS, ESPECIALLY AT HIGH SPEEDS! NOT EVEN COUNTING THE NUMEROUS TIMES I GET FLASHED, AS IF I DON'T ALL READY KNOW MY HEADLIGHTS ARE OUT! *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HIGH BEAM HEADLIGHT WAS NOT FUNCTIONING AND THE FLASH MODE HAD TO BE ENGAGED IN ORDER FOR THE CONTACT TO VIEW THE ROADWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE LIGHTS INTERMITTENTLY TURNED ON AND OFF. THE CONTACT TOOK HIS VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY REPLACED THE LCM LIGHT CONTROL MODULE. THE MANUFACTURE WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE MAKE AND MODEL. THE CONTACT ALSO STATED WHILE DRIVING THE CRUISE CONTROL SUDDENLY MALFUNCTIONED SPONTANEOUSLY. THE CONTACT AGAIN TOOK TO VEHICLE TO A FORD DEALER WERE THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE AGAIN STATED NO THERE WERE NO RELATED RECALLS FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 MILES.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V385000 (STEERING) AND THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE CLIMATE CONTROL DIAL FAILED AND AS A RESULT HE WAS UNABLE TO ADJUST THE TEMPERATURE IN THE VEHICLE AND THE DIRECTION HE WANTED THE AIR TO BE DIRECTED TOO. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 58,000. ..UPDATED 02-28-14 *BF UPDATED 03/14/2014 *JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V385000 (STEERING ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2013 AND FELT THAT REPAIRS SHOULD BE COMPLETED BEFORE JANUARY OF 2014. THE CONTACT MENTIONED THE VEHICLE WAS INSPECTED AND ADVISED THAT THE RECALL NEEDED TO BE PERFORMED BUT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.