2003 MERCURY GRAND MARQUIS Complaints

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS . THE CONTACT STATED THAT WHILE DRIVING 45 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS SHUT OFF AND THE CONTACT CRASHED INTO A DITCH. THE FRONT AND REAR PASSENGERS TIRES WERE DAMAGED. THE CONTACT WAS NOT INJURED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY STATED THAT THEY NEVER HEARD OF THAT BEFORE. THE VEHICLE WAS NOT REPAIRED . THE FAILURE MILEAGE WAS 98000. THE CURRENT MILEAGE WAS 100000. UPDATED 01/11/2011*LJ THE CONSUMER STATED THE LOW BEAMS FAILED. UPDATED 02/28/11

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE WAS INVOLVED IN A SINGLE CAR CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS THROWN FROM THE SEATBELT INTO THE REAR PASSENGER SEAT. THE POLICE APPEARED ON THE SCENE AND THE DRIVER WAS REPORTED INJURED. THE DRIVER SUSTAINED MAJOR INJURIES AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85,000. UPDATED 02/07/11 *BF UPDATED 04/21/11

WHILE MAKING A TURN AT AN INTERSECTION IN MY 2003 MERCURY GRAND MARQUIS I FELT A POP IN MY STEERING WHEEL ,WHICH TOTALLY LEFT THE STEERING WHEEL SPINNING FREELY IN MY HANDS. WHATEVER BROKE WAS BETWEEN THE STEERING WHEEL AND THE FIREWALL,BECAUSE NOTHING MOVES UNDER THE HOOD. I WAS TRAVELING ABOUT 15 TO 20 MPH SO I WAS ABLE TO STOP BEFORE HITTING A DITCH. *TR

I HAVE TWO COMPLAINTS, MY FIRST COMPLAINT IS, I OWN A 2003 GRAND MARQUIS. I HAVE TO BE TO WORK @ 3 IN THE MORNING SO ONE DAY I WAS HEADED TO WORK ON A DARK ROAD AND ALL OF A SUDDEN MY LIGHT TURN OFF BY THEMSELVES. I PULLED OVER AND PLAYED WITH THE LIGHT SWITCH AND IT CAME BACK ON. THE NEXT DAY IT DID IT AGAIN, AND I REPEATED THE SAME STEPS. SO FOR THE THIRD DAY THEY DIDN'T COME ON AT ALL. I TOOK IT TO FORD THE SAME DAY AND THEY SAID IT WAS THE LCM, WHICH WOULD COST A ESTIMATED 750.00 DOLLARS TO REPLACE IT. I HAD TO HOLD THE BRIGHT LIGHTS TIL I SAVED ENOUGH MONEY TO GET IT REPLACED. MY OTHER COMPLAINT IS ABOUT THE A/C CLIMATE CONTROL UNIT, THIS IS ANOTHER MAJOR PROBLEM. ONE DAY ITS WAS WORKING FINE, THEN THE NEXT DAY IT WAS NOT BLOWING OUT THE PROPER VENTS , THEN EVENTUALLY IT STOP WORKING. I CAN FEEL A LITTLE AIR BLOWING OUT ONCE I HIT ABOUT 65 MPH ON THE FREEWAY. AGAIN I TOOK IT 2 FORD AND IT WOULD BE ANOTHER 650.00 TO REPLACE IT. I ASKED AROUND TOWN AND A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. SOMETHING NEEDS TO BE DONE ABOUT THIS. IF YOU CHECK EBAY, THEY DO HAVE SERVICES THAT REBUILD BOTH THE LCM AND THE CLIMATE CONTROL UNIT FOR ANYWHERE BETWEEN 75.00 AND 200.00 DOLLARS. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE EXTREMELY DIM AND FOR APPROXIMATELY ONE YEAR. THE FAILURE PROGRESSED TO WHERE THE HEADLIGHTS WOULD ILLUMINATE AND THEN FAIL ALTOGETHER INTERMITTENTLY. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE MECHANIC DETERMINED THAT THE LIGHT CONTROL MODULE WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 03/15/11*LJ THE LIGHTING CONTROL MODULE WAS REPLACED. UPDATED 09/19/11

I OWN A 2003 GRAND MARQUIS. I BOUGHT THE VEHICLE IN 2004 WITH 19,000 MILES ON IT. I HAVE LOVED THIS CAR IT IS GREAT TO DRIVE. TWO PROBLEMS I HAVE WITH THIS CAR IS THAT THE HUBCAPS ARE CRAP, THEY RATTLE WHEN I DRIVE, ONE CAME OFF COMPLETELY AND I HAD TO STOP AND GET IT. I AM NOW LOOKING TO REPLACE THEM. THE SECOND PROBLEM IS MY MAJOR CONCERN AND THAT IS LCM(LIGHTING CONTROL MODULE) I HAD AN ACCIDENT (MINOR) BUT I DID DAMAGE THE FRONT END. UPON COMPLETION OF THE REPAIRS, MY CAR STAYED AT REPAIR BECAUSE THE LIGHTS WOULD NOT WORK.WOW NOT COOL. I GOT THE CAR BACK AND DRIVING ONE EVENING MY LIGHTS WENT OUT. THE MECHANIC AND I HAVE TAKEN IT TO SEVERAL OTHER MECHANICS AND THE SWITCH WAS THOUGHT TO BE THE PROBLEM BUT AFTER TWO WEEKS AND SEVERAL MECHANICS, THE PROBLEM IS A $500.00 PROBLEM. I WAS TOLD NOT TO DRIVE WITH THE LIGHTS ON AUTOMATIC BECAUSE IT CAUSES THE INSIDE CASING TO HEAT UP. THE LCM (LIGHTING CONTROL MODULE) IS BAD, I WAS GIVEN SOME INFO OFF THE INTERNET AND THE MECHANIC SAID HE HAD JUST REPLACED THE LCM ON FOUR CARS THAT WEEK. THIS SHOULD NOT HAPPEN. I WAS TOLD THE AUTOMATIC LIGHT MECHANISM WAS NOT PERFECTED AND IT IS BEST TO DRIVE WITH THE AUTOMATIC LIGHTS OFF AND TO USE THEM MANUALLY. UNTIL I COULD REPLACE THE MODULE. I NEED MY VEHICLE AS I AM DISABLED AND I HAVE SPENT $2500, I DO NOT HAVE THE $500.00 PLUS LABOR TO REPLACE THE LCM. *TR

2003 MERCURY GRAND MARQUIS HEADLIGHT FAIL. EVERY OTHER THING IS WORKING. NOW THIS IS SERIOUS BECAUSE IT HAPPENS EVERY 5 MINUTES AND REMAINS FOR AT LEAST 10 MINUTES. CONFIRMED THAT THE LCM IS THE SOURCE OF PROBLEM. THIS IS A MISTAKE BY FORD AND THEY SHOULD PAY FOR IT AS I DISCOVERED MANY OWNERS HAS THE SAME PROBLEM. IS THERE ANY RECALL BY FORD FOR THIS ONE? *TR

THE HEADLIGHTS GO OUT ON MY 2003 MERCURY MARQUIS WHILE DRIVING, THEY WILL GO ON AGAIN IF I SHUT DOWN THE CAR AND LET IT SIT FOR ABOUT 10 MINUTES, BUT THE ISSUE WILL OCCUR AGAIN ONCE I DRIVE FOR 15 - 20 MINUTES. THIS SEEMS LIKE A WIDE SPREAD PROBLEM IN THIS MAKE AND MODEL, I HAVE RESEARCHED IT ON THE INTERNET AND FOUND DOZENS OF COMPLAINTS ABOUT THIS ISSUE. *TR

FACTS: I OWN A 2003 MERCURY GRAND MARQUIS THAT HAD TOTAL HEADLIGHT FAILURE WHILE DRIVING 55 MPH. ALTHOUGH I RAN OFF THE ROAD I WAS ABLE TO RECOVER WITH NO DAMAGE/INJURY/LOSS OF LIFE BECAUSE I WAS FAMILIAR WITH THE ROAD/THE CAR/AND SADLY, PREVIOUS EXPERIENCE WITH TOTAL HEADLIGHT FAILURE IN A PREVIOUS VEHICLE (2001 DODGE DURANGO). ONCE I STOPPED I CHECKED ALL OBVIOUS THINGS FOR FAILURE (BATTERY/FUSES/ETC) BUT SOON REALIZED I HAD PARKING LIGHTS/TURN SIGNALS/SIDE MARKER LIGHTS/DASH LIGHTS/TAIL LIGHTS/AND EVEN BRAKE LIGHTS...EVERYTHING EXCEPT HEADLIGHTS. I TRIED THE HIGH-BEAM POSITION AND NO LUCK THERE EITHER - UNTIL I PULLED THE MULTI-FUNCTION SWITCH TOWARD THE STEERING WHEEL TO THE "FLASH" THE HIGH-BEAM POSITION. I CONTINUED TO HOLD THE SWITCH IN THIS POSITION AND DRIVE WITH MY HIGH-BEAMS ON FOR THE FEW MILES I HAD LEFT TO MY DESTINATION. ONCE HOME I TURNED VEHICLE OFF GATHERED MY TEST EQUIPMENT AND BEGAN MY TROUBLESHOOTING JUST TO FIND OUT THAT NOW EVERYTHING WORKED AS ADVERTISED. THAT HELD TRUE FOR APPROX. 1500 MILES ' OR ABOUT 2 MONTHS (WITH INITIAL FAILURE AT APPROX 31,000 MILES) WHEN HEADLIGHTS FAILED AGAIN; AND NOW THEY EVEN FAIL INTERMITTENTLY AT ANY TIME TO INCLUDE DAYLIGHT HOURS. MY TROUBLESHOOTING REVEALED THE LIGHTING CONTROL MODULE (LCM) IS THE CAUSE OF FAILURE, BUT MORE IMPORTANTLY, MY INVESTIGATION REVEALED THIS IS A KNOWN FAILURE...BY LITERALLY HUNDREDS OF PEOPLE...TO INCLUDE YOU PEOPLE OF THE NHTSA. MY ANALYSIS TELLS ME THAT THE FAILURE IS PROBABLY NOT MILES RELATED BUT MORE LIKELY USAGE RELATED SINCE MY 31+ YEARS (AND COUNTING) IN THE MILITARY TAUGHT ME TO DRIVE WITH MY HEADLIGHTS ON 24/7/365 IN THE SEE AND BE SEEN PHILOSOPHY'ADD THE FACT THAT I CURRENTLY HAVE 34,000 MILES WHERE MOST HAVE A LOT MORE. OPINION: A 3RD GRADER COULD HAVE DONE THE RESEARCH TO IDENTIFY THIS IS A SERIOUS PROBLEM AND AN 8TH GRADER COULD MAKE THE DECISION TO RECALL THE CARS FOR TOTAL HEADLIGHT FAILURE. IF YOU CAN'T - TAKE YOUR LOVED ONES FOR A RIDE IN MY CAR AT NIGHT!!! *TR

THE HEAD LIGHTS ON MY MERCURY GRAND MARQUIS GO OUT WHEN I DRIVE AT NIGHT. I HAVE SEARCHED THE WEB FOR SOLUTIONS TO THIS PROBLEM. IT TURNS OUT THIS IS A RECURRING PROBLEM WITH THOUSANDS OF OTHER OWNERS OF THIS MODEL. IT IS A SERIOUS ISSUE WHEN YOU ARE DRIVING ON COUNTRY ROADS OR ON THE INTERSTATE AND YOUR LIGHTS GO OUT AND YOU CAN'T SEE ANYTHING. THE LIGHTS USUALLY REMAIN OFF FOR ABOUT TEN MINUTES OR SO. MERCURY NEEDS TO BE RESPONSIBLE FOR THIS ISSUE BEFORE A SERIOUS ACCIDENT HAPPENS (IF ONE HASN'T ALREADY). *TR