2005 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED SUDDENLY. THE DEALER WAS CONTACTED, WHO ADVISED THE CONTACT THAT THE HEADLIGHT MODULE POSSIBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,105. UPDATED 12/4/13*CN

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HEADLIGHTS WOULD FAIL TO ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE LIGHTING CONTROL MODULE WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,900.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED UPON STARTING THE IGNITION, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER'S SIDE SEAT BELT PRE-TENSIONER WAS REPLACED. THE FAILURE RECURRED ONE YEAR LATER, WHICH WOULD REQUIRE THE FRONT DRIVER'S SIDE SEAT PRE-TENSIONER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND THEY INFORMED THE CONTACT THAT THE STEERING WHEEL AIR BAG MAY NOT DEPLOY SUFFICIENTLY IN THE EVENT OF A CRASH UNLESS THE REPAIR WAS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 94,300....UPDATED 11-12-13 *BF THE CONSUMER STATED THE FUNCTION OF THE SEAT BELT WAS NOT IMPAIRED BY THE FAILURE OF THE PRE-TENSIONER. ONLY THE FUNCTION OF THE AIR BAG WAS IMPAIRED. HOWEVER, TO REPLACE THE PRE-TENSIONER , THE ENTIRE SEAT BELT NEEDED TO BE REPLACED, WHICH WAS FUNCTIONING.

THE SEAT BELT WARNING AIR BAG LIGHT CAME ON AND WON'T GO OFF. IT HAPPEN BACK IN AUG 2011 AT 40,598 MILES NOW TWO YEARS LATER AT 53,631 SAME PROBELM AGAIN. I FILED A COMPLAINT THEN AND NOW ONCE AGAIN , WHEN ARE YOU PEOPLE GOING TO MAKE FORD FIX THESE CARS RIGHT. IF YOU LOOK AT ALL THE COMPLAINTS FILED CONCERNING THE SEAT BELT PROBELM IT WOULD SEEM TO ME THAT YOU ARE DOING ABSOULETY NOTHING EXCEPT LETTING THESE CAR MANUFACTURES GIVE US CONSUMER A BUNCH OF BS AND CHARGE US AND ARM AND LEG TO FIX SOME THING THAT SHOULDN'T BE FAILING THAT SOON. I MEAN COME ON IN 13,000 MILES AND IT FAILS AGAIN. IT WILL COST ME ANOTHER $450.00 TO FIX THE SAME PROBELM AND IF I DON'T THE AIR BAG SYSTEM WILL NOT WORK SO WHERE DOES THAT LEAVE ME???

WHILE DRIVING ON THE MASSACHUSETTS TURNPIKE AT NIGHT THE HEADLIGHTS SHUT OFF WITH NO WARNING, NOTICE OR ANYTHING. NEVER HAD THIS HAPPEN BEFORE. SCARED US TO DEATH!!! WE IMMEDIATELY TURNED THE SIGNAL TO PULL OVER TO THE SHOULDER AND THEN THEY CAME BACK ON. ABOUT 2 MINUTES LATER THEY WENT OFF AGAIN. MY BOYFRIEND PULLED OVER TO THE SHOULDER AND TURNED ON THE HAZARD LIGHTS AND SHUT THE CAR OFF. WE THEN TURNED THE CAR BACK ON AND HAD NO HEADLIGHTS, JUST MARKER LIGHTS. BUT, IF YOU HELD THE STICK FOR THE HIGH BEAMS YOU COULD USE THOSE. THEN THE LIGHTS MIRACULOUSLY CLICKED ON AND STAYED ON FOR THE REST OF THE WAY HOME. THIS HAS BEEN A CONTINUOUS PROBLEM. AFTER MUCH RESEARCH I HAVE FOUND OUT IT IS THE LIGHTING CONTROL MODULE. APPROXIMATELY A $650 PART AND ABOUT $200 FOR LABOR. I CONTACTED FORD MOTOR COMPANY AND THEY DO NOT FEEL THAT THIS IS A SAFETY ISSUE AND ARE GOING TO DO NOTHING ABOUT IT!!! REALLY!!!! I AM PART OF A WEBSITE AND I GET NUMEROUS EMAILS FOR PEOPLE THAT HAVE THE SAME PROBLEM. I AM AFRAID TO DRIVE AT NIGHT BECAUSE I NEVER KNOW WHEN THE LIGHTS WILL WORK OR NOT. I DON'T WANT TO BLIND PEOPLE DRIVING BEHIND THEM AND IT JUST REALLY SUCKS THAT FORD DOES NOT THINK THAT DRIVING DOWN THE ROAD AT NIGHT WITH NO HEADLIGHTS IS NOT A SAFETY CONCERN.... WHY DOESN'T THE FORD EXECUTIVE TRY DRIVING HOME IN THE DARK WITH MY CAR AND SEE HOW HE LIKES IT. THEN WE WILL SEE IF IT IS A SAFETY ISSUE OR NOT, HUH?? *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE TURNING THE STEERING WHEEL, HE HEARD A GRINDING NOISE. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V385000 (STEERING). THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE DRIVER'S SIDE SEAT BELT TENSIONER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT SHE CONNECTED THE SEAT BELT BUT THE FASTEN SEAT BELT WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE SEAT BELT RETENSIONERS NEEDED TO BE REPLACED ON BOTH THE DRIVER AND PASSENGER'S SEATS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS INTERMITTENTLY FAILED. THE CONTACT ALSO MENTIONED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT CONTROL MODULE AND SEAT BELT RETRACTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 58,000. UPDATED 10/17/13*CN