2003 MERCURY GRAND MARQUIS Complaints

I AM HAVING HEADLIGHT FAILURE DUE TO LIGHT CONTROL MODULE(LCM/LIGHT BOX) ISSUES. THIS ISSUE HAS BEEN PREVIOUSLY COMPLAINED ABOUT AND INVESTIGATED BY YOUR AGENCY AS I HAVE FOUND OUT WHILE RESEARCHING YOUR WEBSITE. THERE HAS BEEN NO EVENTS LEADING UP TO THE FAILURE. THE HEADLIGHTS WILL SWITCH OFF AND ON NO MATTER IF YOUR DRIVING OR NOT. MANY TIMES THEY WILL NOT GO ON AT ALL. I AM FORCED TO STOP ONCE THEY GO OUT AND WAIT UNTIL THEY DECIDE TO SWITCH BACK ON TO CONTINUE WHILE DRIVING AT NIGHT. I REPORTED THIS TO FORD MOTOR COMPANY ON AUGUST 10, 2009, AND I WAS QUOTED A 1,000 ESTIMATE FOR REPAIR BY MY LOCAL DEALER DUE TO THE FACT THAT THERE HAS NEVER BEEN A RECALL ISSUED. WHAT EXACTLY NEEDS TO HAPPEN TO GET THIS SAFETY ISSUE REMEDIED? PLEASE TAKE A DEEP LOOK INTO THIS. *TR

I DRIVE 100 MILES BACK AND FORTH TO WORK ON A NIGHTLY BASIS, HEADLIGHTS MIGHT COME ON AND STAY ON IF I'M LUCKY. HEADLIGHTS WILL COME ON FOR ABOUT 3 MINUTES WHEN I FIRST START THE CAR, AND THEN MAYBE ONCE I GET ON THE HIGHWAY, THEY MAY STAY ON, FOR A FEW MORE MINUTES. HOWEVER TRAVELING DOWN THE HIGHWAY AT 75 MPH, IN THE DARK, I FEEL IMPOSES A SAFETY RISK. FORD WANTS OVER 700.00 TO FIX THE PROBLEM. MILEAGE AT 65,000. *TR

I HAVE A 2003 MERCURY GRAND MARQUIS, HAVE A METAL TO METAL SOUND IN THE FRONT END, HAVE CARRIED TO SHOP TO HAVE IT GREASED, NO GREASE FITTINGS AND NO PLACE TO INSTALL ANY. TOLD NOTHING TO WORRY ABOUT, REPLACEMENT PARTS HAVE A GREASE FITTING????? *TR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS SUDDENLY DIMMED. THE CONTACT EXAMINED THE LIGHT SWITCH AND NOTICED THAT IT HAD TO BE HELD IN PLACE MANUALLY IN ORDER FOR THE HEADLIGHTS TO REMAIN ILLUMINATED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 79,000.

2003 GRAND MARQUIS I AM EXPERIENCING INTERMITTENT HEADLIGHT FAILURE WHILE DRIVING MY 2003 MERCURY GRAND MARQUIS. THIS IS COVERED BY NHTSA ACTION PE08-066 WHICH WAS RECENTLY CLOSED WITHOUT RESULTING IN A RECALL. I FEEL YOUR AUTOMOBILE HEADLIGHTS FAILING WHILE DRIVING IS A SERIOUS SAFETY ISSUE. THERE IS NO QUESTION THAT I AM GOING TO HAVE TO PAY $400-$800 TO HAVE THE CAR REPAIRED. LIGHTING CONTROL MODULE WILL NEED TO BE REPLACED TO FIX A RELAY THAT IS WORTH ONLY ABOUT $25. AS A RETIREE ON FIXED INCOME, THIS IS A FINANCIAL HARDSHIP. I CALLED FORD CUSTOMER RELATIONSHIP CENTER AND WAS TOLD I AM RESPONSIBLE FOR THE COST SINCE THE VEHICLE IS BEYOND THE WARRANTY COVERAGE. INTERNET SEARCH ENGINE ON MERCURY HEADLIGHT FAILURE REVEALED THIS IS A COMMON PROBLEM ON LTD'S AND MERCURY'S ESPECIALLY 2003 GRAND MARQUIS' AND FLEET LTD'S. I THINK NHTSA CLOSING PE08-066 HAS RESULTED IN A FAILURE TO ACCURATELY ADDRESS THIS AS A SERIOUS SAFETY CONCERN AND AS A PRODUCT DEFECT AND FORD HAS FAILED IN THEIR CUSTOMER SERVICE OBLIGATIONS TO A PAST VALUED CUSTOMER. FAILURE SEEMS TO BE A MATTER OF NOT IF BUT WHEN THIS FAILURE WILL OCCUR ON THESE VEHICLES. *TR

AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY WHEN IN CRUISE MODE, LESS THAN 70,000 MILES ON VEHICLE, HAS ALMOST CAUSED ACCIDENT SEVERAL TIMES. HAVE TO DIS-ENGAGE CRUISE CONTROL AND SHUT OFF OVERDRIVE TO CURE IT, AND KEEPS OCCURRING ALTHOUGH LESS FREQUENTLY. *TR

2003 MERCURY GRAND MARQUIS. HEADLAMP FAILURE. APPARENT CAUSE IS FAILURE OF LIGHTING MODULE "BLACK BOX" WITH DEFECTIVE SOLDERING. BOX IS APPARENTLY NOT PROTECTED BY FUSES. COST OF BOX IS $499. PLUS INSTALLATION COSTS AND TAXES. *TR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE EXTERIOR LIGHTING DIMMED ON THE VEHICLE. THE CONTACT DISCOVERED THAT THE LIGHT CONTROL MODULE HAD A SHORT AND CAUSED THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NO SAFETY BACK UP IN THE VEHICLE FOR THE EXTERIOR LIGHTING. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE A CRASH COULD OCCUR IF THE EXTERIOR LIGHTING WERE TO DIM AT NIGHT. THE CURRENT MILEAGE WAS 127,000 AND FAILURE MILEAGE WAS 125,000.

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS DIMMED WITHOUT WARNING. THE DEALER PLACED A MONITOR ON THE VEHICLE TO LOCATE THE FAILURE AND REPLACE THE MODULE. THE VEHICLE HAS BEEN REPAIRED AND THE HEADLIGHTS ARE WORKING NORMALLY. THE CURRENT MILEAGE WAS 100,500 AND FAILURE MILEAGE WAS 100,100.

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS CONSTANTLY TURN ON AND OFF. HE WILL TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 45,000.