2005 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE LIGHTING CONTROL MODULE FAILED. THE FAILURE CAUSED THE LOW AND HIGH BEAM HEADLIGHTS TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 104,000. UPDATED 3/14/13 *CN

DRIVING HOME FROM LAKE FOREST COLLEGE (LAKE FOREST ILLINOIS) TO PARMA MICHIGAN HEADLIGHTS TURNED OFF SUDDENLY TRAVELING DOWN HIGHWAY AT 70MPH WITHOUT ANY WARNING. MANAGED TO TURN EMERGENCY FLASHERS ON AND GET SAFELY OFF HIGHWAY. INCIDENT OCCURRED AROUND THE KALAMAZOO MICHIGAN AREA, HAD BEEN ON HIGHWAY APPX.3 HOURS. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE FAILURE OCCURRED INTERMITTENTLY FOUR DIFFERENT TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 4/17/13 *CN UPDATED 05/14/2013*JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE HEAD LIGHTS FAILED. THE CONTACT ATTEMPTED TO TURN THE LIGHTS ON BUT THEY FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE LIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 24,000.

AS I WAS DRIVING THE HEADLIGHTS WENT COMPLETELY OFF, SWITCHED TO MANUAL, WORKED FOR A FEW MINUTES, THEN WENT OFF AGAIN. TRIED TURNING CAR OFF AND BACK ON, NO LIGHTS, HAD TO HOLD DIMMER SWITCH FORWARD TO GET LIGHTS. THIS HAS HAPPENED NUMEROUS TIMES SINCE THE FIRST ONE. NOW NOT EVEN HOLDING THE DIMMER SWITCH FORWARD ALWAYS WORKS. TODAY WE WERE STOPPED BECAUSE TAIL LIGHTS WERE OUT (DRIVER WAS HOLDING DIMMER SWITCH FORWARD). TAIL LIGHTS ALSO FLICKER AT TIMES WHEN HEADLIGHT GOES OUT AND CONTROL PANEL FLICKERS TOO. WE HAVE GONE TO LOCAL INDEPENDENT REPAIR SERVICE AND ARE HAVING DIFFICULTY GETTING CONTROL MODULE DUE TO LARGE BACK ORDER. SO WHAT ARE WE TO DO IN THE MEANTIME? THIS IS EXTREMELY DANGEROUS TO THOSE IN THE CAR AND OTHERS ON THE ROAD. I UNDERSTAND RECALLS ARE WHEN THERE IS A DANGEROUS SITUATION, AND THIS DEFINITELY QUALIFIES! SO WE NOW OWN A CAR THAT WE CAN'T DRIVE WHENEVER HEADLIGHTS ARE NEEDED, WHICH IS VERY LIMITING. SO FAR I HAVE NOT BEEN ABLE TO GET HOLD OF FORD DIRECTLY TO COMPLAIN ABOUT THIS. WE ARE NOT THE ORIGINAL OWNERS, BUT THAT SHOULD NOT MATTER ON SUCH A SERIOUS ISSUE! THIS COMPLAINT IS ABOUT A 2005 GRAND MARQUIS. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS MALFUNCTIONED AND FLICKERED ON AND OFF THEN EVENTUALLY FAILED COMPLETELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THE CONTACT WAS ADVISED THAT THE LIGHT MODULE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. UPDATED 03/01/13*LJ

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THEY COULD REPLACE THE LIGHTING CONTROL MODULE TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 66,000.

WHILE DRIVING ON A DARK COUNTY ROAD ALL HEADLIGHTS WENT OFF. HAD TO DRIVE NEARLY A MILE WITH NO HEAD LIGHTS OR STREET LIGHTS BEFORE I REACHED A PLACE I COULD PULL OVER. AFTER CAR SAT FOR SEVERAL MINUTES LIGHTS WORKED AGAIN. EXTREMELY FRIGHTENING AND DANGEROUS! I CAN NOT BELIEVE THIS IS A KNOWN ISSUE AND NO RECALL HAS BEEN ISSUED! *TR

THIS IS THE SECOND TIME THE LCM HAS, WITHOUT WARNING, FAILED. THE FIRST TIME, WHILE DRIVING ALONG US1 AFTER DARK, ALL LIGHTS - HEADLIGHTS, TAIL LIGHTS, AND DASHBOARD LIGHT - WENT OFF!! THERE WERE NO STREET LIGHTS AND CARS COULD NOT SEE US FROM BEHIND AND WE COULD NOT SEE WHERE WE WERE GOING! WE WERE TERRIFIED. OUR LIVES WERE AT STAKE AS WE ANXIOUSLY AND EXTREMELY SLOWLY MADE OUR WAY HOME. THE REPAIR WAS OUTRAGEOUSLY COSTLY. AND, OF COURSE, WE WERE RESTRICTED TO DRIVING ONLY IN SUNNY DAYLIGHT HOURS AS LIGHTS ARE REQUIRED WHEN RAINING. NOW, THIS HAS HAPPENED AGAIN. THE CAR HAS BEEN TAKEN TO THE LOCAL FORD DEALER. HOWEVER, ALTHOUGH THE PART HAS BEEN ORDERED FOR OVER 10 DAYS, THERE IS NO WORD AS TO WHEN IT WILL BE AVAILABLE AND WE ARE ABOUT TO TAKE A FOUR-DAY TRIP! WE HAVE CONTACTED THE FORD MOTOR CO. ABOUT THIS PROBLEM, BOTH BY PHONE AND BY EMAIL, AND ALL THEY CAN SAY IS THAT IT NEEDS TO BE FIXED. EXCUSE ME! THIS IS A LIFE AND DEATH ISSUE!!! WE COULD HAVE BEEN KILLED ON THE HIGHWAY DUE TO A FAULTY LCM! IN ALL OUR YEARS WE HAVE NEVER HAD THIS HAPPEN WITH ANY OTHER CAR. WE HAVE READ IN SEVERAL BLOGS THAT THERE ARE DEFECTIVE MODULES BEING USED - YES, FROM FORD MOTOR CO.! DOES THERE NEED TO BE A HIGHWAY DEATH DUE TO THIS DEFECT BEFORE FORD WILL ACKNOWLEDGE THIS PROBLEM AND REPLACE THIS PART AT THEIR EXPENSE?? *TR UPDATED IVOQ 12/19/12

DRIVING AT NIGHT WHEN HEAD LIGHTS WENT OUT ALL OTHER LIGHTS WERE ON. WE COULD KEEP THE HIGH BEAMS ON BY HOLDING DIMMER SWITCH UP. LIGHTS WOULD COME ON AND THEM GO OFF AGAIN.