2003 MERCURY GRAND MARQUIS Complaints

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. ON AT LEAST FIVE OCCASIONS, THE VEHICLE HAS FAILED TO START. DURING THE MOST RECENT FAILURE, THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DIAGNOSIS WAS THAT THE VEHICLE WAS NOT BEING DRIVEN LONG DISTANCES AND THE BATTERY NEEDED TO BE RECHARGED. THE PURCHASE DATE AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 9,152. UPDATED 02-19-08 *BF THE CONSUMER STATED WAS CHARGED $200 AND THE PROBLEM WAS NOT CORRECTED. THE CONSUMER FURTHER STATED HAD TO HAVE A REMOTE STARTER INSTALLED IN THE VEHICLE AND THE VEHICLE RUNS FINE. UPDATED 02/19/08 *TR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING BETWEEN 30 AND 60 MPH, THE STEERING WHEEL VIBRATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE WHEEL HAD A CRACK, WHICH CAUSED THE TIRE TO DEFLATE. HE HAS PICTURES. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 107,000. UPDATED 09/26/07 *TR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. AFTER DRIVING BETWEEN 60-70 MPH, THE CONTACT NOTICED THAT ONE OF THE TIRES HAD LOST AIR. HE FOUND A SERVICE STATION AND INFLATED THE TIRE. THE NEXT MORNING, HE AWOKE TO FIND THAT THE TIRE WAS COMPLETELY FLAT. HE TOOK THE VEHICLE TO WAL-MART AND THEY DIAGNOSED THE CAUSE OF FAILURE AS A CRACKED RIM. THE CURRENT AND FAILURE MILEAGES WERE 82,077. UPDATED 07/24/07. *JB

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 10 MPH, THE ENGINE BEGAN TO REV AND THE BRAKES FAILED. THE CONTACT STATED THAT IT SOUNDED AS IF THE TRANSMISSION SNAPPED. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE, HOWEVER RECALLS WERE ISSUED FOR THAT MODEL OF VEHICLE. THE VEHICLE HAS BEEN AT THE DEALER FOR TWO WEEKS. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 36,000.

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE WAITING TO TURN AT A STOP SIGN THE ENGINE INCREASED IN RPMS AND ACCELERATED FORWARD. THE FAILURE CAUSED THE CONTACT'S VEHICLE TO CRASH INTO THE VEHICLE IN FRONT OF HIM. BOTH VEHICLES WERE DAMAGED , AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS AT THE DEALER AWAITING A DIAGNOSTIC TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT WAS WAITING FOR AN INSURANCE ESTIMATE AND REPORT. THE CURRENT AND FAILURE MILEAGES WERE 58,000.*AK

REAR AXLE BEARING FAILURE ON 2003 MERCURY GRAND MARQUIS. PE4010. THE AXLES ARE IMPROPERLY HEAT TREATED AND FAIL DUE TO NORMAL LOADS. THIS CAR IS NOT A POLICE VEHICLE. THERE IS A CLEAR DEFECT IN THE AXLES OF ALL SIMILAR BODY STYLES. *JB

TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2003 MERCURY GRAND MARQUIS (36200 FAILURE MILEAGE) AND ATTEMPTING TO STOP AT A RED LIGHT, WITH HIS FOOT ON THE BRAKE, THE VEHICLE ACCELERATED AND GOT AWAY FROM THE CONTACT FOR ABOUT ONE YARD. THE CONTACT HAD TO FORCEFULLY APPLY THE BRAKE AGAIN, BUT NOTHING HAPPENED. WHILE THE VEHICLE WAS STILL ACCELERATING, THE CONTACT HAD TO PUT THE VEHICLE IN NEUTRAL AND TURN THE POWER OFF. THE VEHICLE WAS TAKEN TO A DEALER, WHO DISCOVERED THAT A DEFECTIVE 2W7Z-9F715-BA VALVE 226 HAD TO BE REPLACED. THE CURRENT MILEAGE WAS 36,780 MILES.

2003 MERCURY GRAND MARQUIS CUSTOMER HAS HAD THE HEAD AND INTERIOR LIGHTS REPAIRED THREE TIMES AND WANTS TO BE REIMBURSED FOR REPAIRS CUSTOMER HAS EXTENDED SERVICE PLAN **CC THE PROBLEM WAS DIAGNOSED AS THE POWER CONTROL MODULE. THE CONSUMER STATED THE PROBLEM WAS MIS-DIAGNOSED THREE TIMES AS THE PROBLEM BEING THE LIGHTING CONTROL MODULE. *JB

I RECENTLY HAD TO REPLACE TWO WHEELS ON MY WIFE'S 2003 MERCURY GRAND MARQUIS DUE TO SUBSTANTIAL WHEEL CRACKS ALONG THE WELDS ON THE OUTER FLANGE OF THE WHEEL CAUSING THE TIRES TO DEFLATE (TWO SEPARATE EVENTS). I SEE REPORTED IN USA TODAY THAT INTERCEPTOR ARE BEING RECALLED FOR THIS SAME 'SERIOUS SAFETY' PROBLEM. I CONTACTED FORD/MERCURY ABOUT MY VEHICLE AND THEY SAY THAT IT IS NOT COVERED AT THIS TIME AND THAT "FORD AND THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION (NHTSA) WORK TOGETHER TO PROACTIVELY IDENTIFY AREAS OF CONCERN THROUGH INVESTIGATION OF CONSUMER AND DEALER FEEDBACK. DURING AN INVESTIGATION FORD COOPERATES FULLY WITH NHTSA. FORD DOES NOT SPECULATE ON THE OUTCOME OF ANY CURRENT INVESTIGATION OR FUTURE ACTIONS. DUE TO OUR RIGOROUS SAFETY STANDARDS AND CONSTANT TESTING, NOT ALL ISSUES RESULT IN FIELD SERVICE ACTIONS OR CUSTOMER SATISFACTION PROGRAMS." I VISITED THE NHTSA WEBSITE AND SAW THAT OTHER MERCURY FAILURES OF LIKE TYPE HAVE BEEN LOGGED. I'M ADDING MY COMPLAINT AND EXPERIENCE TO THE LIST AND SUGGEST THAT FORD BE MADE TO REPLACE ALL THE DEFECTIVE WHEELS. *JB

TL* - ON 12/20/06 WHILE EXITING THE DRIVEWAY HIS 2003 MERCURY GRAND MARQUIS REAR ENDED ANOTHER VEHICLE. THE CONTACT TRY TO APPLY THE BREAK PEDAL, BUT COULDN'T GET THE VEHICLE TO STOP ON TIME BECAUSE THE BRAKE PEDAL IS 4 INCHES HIGHER THAN THE ACCELERATOR PEDAL. THE CONTACT IS CONCERN FOR SAFETY, BECAUSE HE HAS EXPERIENCE THE SAME INCIDENT SEVERAL OF TIMES.