2005 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 25 MPH WITH THE HEADLIGHTS ACTIVATED, THE CONTACT NOTICED THE HEADLIGHTS BECAME INOPERATIVE. THE HIGH BEAMS WERE ACTIVATED AND WOULD ONLY ILLUMINATE WHEN THE SWITCH WAS MANUALLY HAND HELD. THE FAILURE RECURRED WHENEVER THE HEADLIGHTS WERE IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 39,120. UPDATED 12/31/12 *BF UPDATED 1/3/2013 *JS

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER'S SIDE SEAT BELT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,122 AND THE CURRENT MILEAGE WAS 63,000.

TL* THE CONTACT OWNS 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKED THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE AND THE HEADLIGHTS STILL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MECHANIC STATED THE LIGHT CONTROL PROCESSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 92,000.

WHILE DRIVING AFTER DARK THE HEADLIGHTS AND DASHBOARD LIGHTS WENT DARK. WHILE ATTEMPTING TO RESTORE THE LIGHTS, THEY CAME BACK ON. WITHIN TEN MILES, THIS EVENT OCCURRED TWO MORE TIMES. I WENT TO MY LOCAL MERCURY DEALER WHO TOLD ME THAT THE MODULE THAT CONTROLLED THE HEADLIGHTS AND DASHBOARD LIGHTS WAS NOT AVAILABLE. HE ALSO TOLD ME THAT HIS ORDERING SYSTEM ALSO SHOWED HIM THAT THERE WERE ALMOST 600 OF THESE PARTS WERE ON BACK-ORDER. HE ALSO TOLD ME THAT ONE OF THE COMPONENTS OF THE MODULE WAS UNAVAILABLE AND THAT THERE WAS NO ANTICIPATED DATE WHEN THE MODULE MIGHT BE AVAILABLE. HE ALSO TOLD ME THAT 2005 WAS THE ONLY MODEL YEAR THAT THIS PART WOULD FIT AND THAT THE 2004 OR 2006 SIMILAR PARTS WOULD NOT WORK IN THE 2005 MODEL YEAR. HE ALSO TOLD ME THAT IF THE PART WERE AVAILABLE THAT IT WOULD COST ALMOST $600 DOLLARS NOT INSTALLED. THIS PART ALSO FITS THE 2005 FORD CROWN VICTORIA BUT NO OTHER MAKES OR MODELS. THIS LEADS ME TO BELIEVE THAT FORD RE-ENGINEERED THIS MODEL FOR THE 2005 MODEL AND DISCOVERED THAT IT WAS A FAULTY DESIGN AND REDESIGNED IT FOR THE 2006 MODEL AND FAILED TO REPORT THE PROBLEM TO ANYONE. THEY HAVE USED UP ALL OF WHATEVER INVENTORY OF THESE PARTS THEY EVER MANUFACTURED AND APPEAR TO HAVE NO PLANS TO MAKE ANY MORE. I HAVE SHOPPED MOST OF FLORIDA'S JUNK YARDS AND HAVE NOT BEEN ABLE TO LOCATE ANY 2005 MERCURY OR FORD CARS FROM WHICH TO OBTAIN A USED PART. BEFORE DAYLIGHT THIS MORNING WHILE DRIVING MY WIFE TO THE DOCTOR, THE HEADLIGHTS AND DASH LIGHTS WENT OUT ONCE AGAIN AND CAME BACK ON AFTER ABOUT A MILE. THIS IS A SERIOUS SAFETY ISSUE. I BELIEVE THAT YOUR AGENCY SHOULD NOT ONLY REQUIRE FORD TO DEVELOP AN IMMEDIATE FIX FOR THIS PROBLEM, BUT SHOULD REQUIRE FORD TO SUPPLY THIS PART AT NO COST TO THE AFFECTED OWNERS SINCE IT IS PRETTY CLEAR THAT THEY WERE AWARE OF THE PROBLEM AND TRIED TO HIDE IT FROM THE PUBLIC AND THE GOVERNMENT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ALL OF THE LIGHTS ON THE VEHICLE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE LIGHT CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE HEADLIGHTS HOWEVER, BOTH HEADLIGHTS FAILED TO ILLUMINATE. THE HAZARD LIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEADLIGHT CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED DUE TO THE MANUFACTURED PART BEING ON A MASSIVE BACK ORDER. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ..UPDATED 11/14/12 *BF UPDATED 11/16/2012 *JS

MY DAUGHTER AND I WERE REAR ENDED AND OUR 2005 MERCURY GRAND MARQUIS GS AIRBAGS NEVER DEPLOYED IN SPITE OF BEING HIT THREE TIMES BY A DELIVERY DRIVER WITH A BOX TRUCK AT THE INTERSECTION OF PEMBROKE AND DIXIE HIGHWAY IN HOLLYWOOD. I JUST LEARNED ON NATIONAL TV THAT FORD OBTAINED FAKE AIRBAGS FROM SUPPLIERS IN CHINA. IF THIS IS OR ISN'T TRUE, SHOULD FORD COMPENSATE US IN SOME WAY? *TR

DURING EARLY MORNING TRAVEL, BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME. AFTER RESTARTING THE VEHICLE THE HEADLIGHTS WORKED FINE FOR A WHILE, THEN SUDDENLY STOP WORKING AS YOU DRIVE. FORD DIAGNOSED TO BE LIGHTING CONTROL MODULE AND TO REPAIR IS ALMOST A THOUSAND DOLLARS. THIS MANUFACTURERS DEFECT IS COMMON FOR THIS YEAR AND MODEL VEHICLE AND IS VERY DANGEROUS!! HEADLIGHTS ARE A SAFETY NECESSITY AND THIS MANUFACTURER DEFECT IS ABOVE AND BEYOND ROUTINE MAINTENANCE! *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER'S SIDE VISOR FELL DOWN, OBSTRUCTING HIS VISION OF THE ROADWAY. THE CONTACT STATED THAT HE HAD TO MANUALLY ATTACH THE VISOR TO THE TOP OF THE VEHICLE FOR IT TO REMAIN UPRIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ENTIRE VISOR WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 45,000. UPDATED 01/23/13 *BF UPDATED 6/4/13 *CN

I WAS DRIVING TO WORK AT 5:50 AM IN THE DARK WHEN ON COMING TRAFFIC BEGAN FLASHING THEIR HEADLIGHTS AT ME. I THEN NOTICED THAT MY HEADLIGHTS (WHICH I ALWAYS HAVE SET ON AUTOMATIC) HAD GONE OUT WITHOUT WARNING. I HAD TO DRIVE A SHORT DISTANCE TO FIND A SAFE PLACE TO PULL OFF THE ROAD. I COULD NOT GET THE HEADLIGHTS TO COME ON WITH THE SWITCH IN EITHER THE AUTOMATIC OR MANUAL SETTINGS. I REPEATEDLY SHUT THE CAR OFF AND RESTARTED IT WITHOUT ANY LUCK. I HAD TO WAIT UNTIL THE SUN CAME UP TO CONTINUE DRIVING TO WORK. I GOGGLED THIS HEADLIGHT PROBLEM AND FOUND IT IS A VERY COMMON FAILURE OF THE LIGHTING CONTROL MODULE IN THE 2003-2005 FORD CROWN VICTORIA AND MERCURY GRAND MARQUIS. I CONTACTED FORD MOTOR CO. BUT WAS TOLD THERE WAS NO RECALL ON THESE CARS WITH THIS COMMON AND VERY DANGEROUS DEFECT AND WAS DIRECTED TO TAKE MY CAR TO A FORD DEALER FOR SERVICE. I PERSONALLY THINK FORD SHOULD BE RESPONSIBLE FOR REPAIRING THIS DEFECT WITH NO COST TO THE CUSTOMER. *TR