2003 MERCURY GRAND MARQUIS Complaints

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the front driver’s and passenger’s side headlights failed. As a result, the contact engaged the high beam headlights to continue driving. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 71,000.

The lighting control module failed. Even after recall 2 years later and only 9 thousand miles Oem part replacement under recall and recall part has failed no tail lamps work no turn signal lights. Only brake lights It’s a common problem even after recall replacement It’s worked fine for 8 thousand miles now lights don’t work all the time

I am the owner of a 2003 Mercury Grand Marquis. Several weeks ago the power steering on the vehicle quit. This was not the result of the power steering pump. The linkage in the steering system had ceased, causing the vehicle to be dangerously unsteerable. I have had this repaired at a cost of $575 dollars. I believe this is a safety issue that need immediate investigation and a safety recall. I contacted Ford Motor Company and was sent to Chat contact Shakura who gave me the Corporate runaround. We were lucky as this happened on a side road at low speed. If it had happened on an Interstate with speeds of 65 to 80 MPH I feel this could have resulted in a major accident. I should also point out this steering item is in Ford Crown Victorias and more than likely in Lincoln Continentals. Please advise and contact me with questions. Thank you in advance as this need to be resolved.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that upon purchase of the vehicle, he received notification of NHTSA Campaign Number: 15V861000 (Exterior Lighting). Over time, the contact stated that the headlights and taillights would intermittently fail to operate without warning. The vehicle was taken to the dealer and the recall repair was performed. Despite the recall repair, the contact stated that the taillights failed to operate. The dealer was informed of the failure and the contact was informed that he had to pay out of pocket for the repair. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 190,000.

First issue: The headlights and door chime stay on after key is removed and lights are off causing battery to drain while vehicle is not being operated. Second issue: 50 amp ignition fuse blows randomly while car is in motion which causes a complete loss of power to the car including: braking power and power steering assist. The tilt steering being raised or lowered fixes the problem temporairly on occasion. A clicking sound from the lighting control module is heard when adjusting the tilt steering also

The headlights are still not working properly, as before the recall. It is hit or miss if they decide to come on, or stay on. Also, the rear running lights may or may not come on when I turn the headlights on.

Headlights began not working intermittently, and now do not go on, but high beams still work without issue. Seems very similar to recall 15s39, which was repaired on my vehicle in 2015, but became an issue again about a month ago. The car has only accrued about 10,000 since it was last repaired.

WILL NOT START...MANY TIMES OVER LAST 6MONTHS..SECURITY ISSUE..WAS TOLD NO SOUND WHEN TURN ON KEY--ALL LIGHTS ON DASH ON AS ENGINE-AIR BAG-CHECK GAS CAP LIGHTS...BUT NO SOUND...IGNITION COIL REPALCED .BATTERY FRPLACED SPARK PLUGS REPLACED TIRED REPROGRAM KEYS....STILL DOES THIS..IT MAY OR MAY NOT START AFTER TURNING STEERING HARD ...I NEED MY CAR HANDI CAP SENIOR 70YR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GRIECO FORD OF FORT LAUDERDALE (1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304, (844) 648-2686) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 124,900. *BF CONSUMER STATED VEHICLE WAS REPAIRED BUT HAPPENED AGAIN AFTER 3 YEARS.*JB

THE VEHICLE SUDDENLY HAD NO BRAKE LIGHTS OR TAIL LIGHTS, THEN, IT HAD BRAKE LIGHTS AND TAIL LIGHTS, THEN, THE VEHICLE WOULD NOT START, DESPITE HAVING A NEW BATTERY. AFTER MUCH INVESTIGATION AND WORK, OUR CERTIFIED MECHANIC FEELS THAT THE LIGHTING MODULE IS SHORTING OUT, THUS, DRAINING THE BATTERY. THE VEHICLE WAS STATIONARY, IN MOTION ON A CITY STREET AND ON A HIGHWAY, TURNING, ESSENTIALLY ALL ASPECTS OF USAGE, WHEN THESE ISSUES OCCURRED.