2005 MERCURY GRAND MARQUIS Complaints

WHILE DRIVING MY 2005,MERCURY,GRAND MARQUIS, AT NIGHT, THE HEADLIGHTS COMPLETELY WENT OUT ON ME...MAKING VISIBILITY IMPOSSIBLE...AFTER MUCH RESEARCH ON THIS PROBLEM,I FIND THAT ALOT OF PEOPLE ARE COMPLAINING OF THE VERY SAME PROBLEM WITH THEIR MERCURY, GRAND MARQUIS...AFTER READING OF ALL THE COMPLAINTS ABOUT THIS PROBLEM,I WONDER WHY THIS HAS NOT BEEN ON THE RECALL LIST......THIS IS A SEVERE SAFETY ISSUE!!! THANK YOU FOR YOUR PROMPT ATTENTION IN THIS MATTER. *TR *JS

DESCRIPTION OF THE COMPLAINT: LCM KNOWN DEFECT: BOTH HEADLIGHTS FAILED, IN BOTH DIM AND HIGH-BEAM POSITIONS. THEY WILL NOT COME ON IN EITHER THE AUTOMATIC OR MANUAL DASHBOARD SWITCH POSITIONS. (THE BULBS ARE STILL GOOD.) THE PARKING LIGHTS, TURN SIGNALS, TAIL LIGHTS, AND BRAKE LIGHTS CONTINUED TO FUNCTION. THIS HAPPENED AT NIGHT. IT SHOULD BE OBVIOUS THAT THIS FAILURE WILL *ALWAYS* OCCUR AT NIGHT, OR DURING STORMY WEATHER, THREATENING SAFETY, BECAUSE HEADLIGHTS ARE NOT NORMALLY USED DURING THE DAYTIME. LATER TESTING REVEALED THE PROBLEM TO BE INTERMITTENT. AT ONE POINT, THE AUTOMATIC DASHBOARD SWITCH POSITION WORKED FOR BOTH DIM AND HIGH-BEAMS, BUT THE MANUAL SWITCH POSITION DID NOT WORK. THE NEXT MORNING, BOTH THE AUTOMATIC AND MANUAL POSITIONS WORKED. WHEN THE PROBLEM FIRST OCCURRED, NEITHER POSITION WOULD WORK. THIS INTERMITTENT PROBLEM IS CONSISTENT WITH A LARGE NUMBER OF COMPLAINTS AND REPORTS FOR THE 2003-2005 MODEL YEARS, AND THE PROBLEM IS THE LIGHTING CONTROL MODULE. THIS MODULE IS SO UNRELIABLE THAT IT HAS BEEN NAMED THE "LIGHTS OUT MODULE" ON THE INTERNET. A SAMPLING OF COMPLAINTS CAN BE FOUND AT THESE WEB SITES: HTTP://WWW.ARFC.ORG/COMPLAINTS/2003/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX HTTP://WWW.ARFC.ORG/COMPLAINTS/2004/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX HTTP://WWW.ARFC.ORG/COMPLAINTS/2005/FORD/CROWN_VICTORIA/EXTERIOR_LIGHTING/PROBLEM.ASPX. THIS IS A *SAFETY* ISSUE. LIVES ARE AT STAKE. PLEASE FORCE A RECALL TO CORRECT THIS PROBLEM BEFORE INNOCENT PEOPLE ARE KILLED. ALTHOUGH THE PARKING LIGHTS AND TAIL LIGHTS CONTINUED TO WORK, SO OTHER DRIVERS CAN SEE THE CAR WITH THE FAILED HEADLIGHTS, THE DRIVER OF THE CAR WITH THE FAILED HEADLIGHTS *CANNOT* SEE WHERE HE IS GOING!! HE COULD RUN INTO A PARKED CAR, HIT A PEDESTRIAN, HIT A BICYCLIST, HIT A TREE OR OTHER OBSTRUCTION, ETC. THIS IS A VERY DANGEROUS SITUATION! *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING, THE HEADLIGHTS STOP WORKING. THE HEADLIGHTS WORKED INTERMITTENTLY AND FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 83,000.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT BOTH HEADLIGHTS WOULD FAIL SPORADICALLY OR WOULD NOT ILLUMINATE WHEN ENGAGED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000. UPDATED 10/03/12*LJ UPDATED 10/05/2012/2012 *JS

2005 MERCURY GRAND MARQUIS, HEADLIGHTS WHEN OUT AT 45 MPH SW 147 AVE, RIGHT LANDS. TOTAL DARKNESS. ..UPDATED 08/31/12 *BF THE CONSUMER STATED THE HEADLIGHTS CAME BACK ON, WHEN HE ACCIDENTALLY BUMPED THE TURN SIGNAL LEVER.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE PARKED, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE WARNING FLASHERS WERE THE ONLY LIGHTS ON THE EXTERIOR OF THE VEHICLE THAT FUNCTIONED WHEN THE HEADLIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52. ..UPDATED 10/03/12 *BF THE CONSUMER STATED AT APPROXIMATELY 70,000 MILES THE HEADLIGHTS BEGAN FAILING WHEN DRIVING AT NIGHT, WITHOUT WARNING. OCCASIONALLY, TURN THE ENGINE OFF THEN ON, OR TURNING ON THE WIPERS WOULD TURN THE LIGHTS ON. UPDATED 10/09/2012 *JS

HEADLIGHTS STOPPED WORKING. ENTIRE LIGHTING CONTROL MODEL HAD TO BE REPLACED. THE COST OF THE WORK AT THE DEALER WAS $708.47. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING THE HEADLIGHTS FAILED. THE CONTACT TURNED THE LIGHTS ON AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE LIGHT MODULE AND THE ICM NEEDED TO REPAIR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,864. UPDATED 10/10/12 *CN UPDATED 10/17/12

DRIVING DOWN THE ROAD, THE HEADLIGHTS WENT OUT. HASN'T WORKED AUTOMATICALLY OR MANUALLY SINCE. THE HIGH BEAM LIGHTS WOULD NOT WORK EITHER UNLESS I HELD IT IN THE POSITION THAT I WOULD NORMALLY JUST PUSH FOR IT TO STAY ON. IN PROCESS OF TAKING CAR TO DEALER. I HAVE HAD THE CAR FOR ONE YEAR IN JULY. HOPE FORD PAYS FOR THIS BECAUSE IT MUST BE A FACTORY DEFECT. I SEE THAT MANY OTHER PEOPLE HAVE OR HAVE HAD THE SAME PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHENEVER THE CONTACT WAS BRAKING TO A STOP. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 46,000.