2005 MERCURY GRAND MARQUIS Complaints
View complaints related to 2005 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2005 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MERCURY GRAND MARQUIS- LAFAYETTE, GA
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE CONTACT TRIED TO ENGAGE THE SWITCH MULTIPLE TIMES BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT CONTROL MODULE WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- BRUNSWICK, OH
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE HEADLIGHTS AND HIGH BEAM HEADLIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE HEADLIGHT CONTROL MODULE WAS REPLACED. THE FAILURE CONTINUED INTERMITTENTLY. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,726.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- INDIANAPOLIS, IN
WAS COMING HOME IN PITCH DARK AND THE HEADLIGHTS JUST WENT AND I RUN OFF THE ROAD, A GOOD THING THERE WAS NOT TREE THERE. THEN ON THE INTERNET I FOUND OUT THIS IS A COMMON PROBLEM FOR THIS VEHICLE, I DO NOT KNOW WHY SOMETHING HAS NOT BEEN DONE ABOUT IT. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- WINTER HAVEN, FL
WHILE TRAVELING AT NIGHT ON THE INTERSTATE, THE HEAD LIGHTS ON OUR 2005 MERCURY GRAND MARQUIS QUIT WORKING AND WE HAD TO PULL OVER IN THE EMERGENCY STOPPING LANE. ALL HAZARD, MARKER LIGHTS AND DASH LIGHTS CONTINUED TO WORK. AFTER SPENDING A FEW MINUTES ON THE SIDE OF THE ROAD, THE HEAD LIGHTS BEGAN TO WORK AGAIN AND WE MADE IT TO OUR DESTINATION. I THOUGHT I MIGHT HAVE TOUCHED SOMETHING WRONG AT THE TIME AS I DO NOT DRIVE THIS CAR VERY OFTEN (OR THAT MAYBE TOO MUCH LIGHT HAD FLASHED ON THE LIGHT SENSOR ON THE DASH AND MADE THEM GO OUT.) THIS IS MY WIFE'S CAR AND SHE USES IT MOSTLY DURING DAYTIME. THE CAR IS NOT DRIVEN VERY OFTEN AT NIGHT AND SO IT WAS A QUITE A WHILE BEFORE THIS HAPPEN AGAIN. IT IS NOW HAPPENING MORE OFTEN AND AFTER TALKING TO OTHERS, IT APPEARS THAT THIS IS MUCH MORE COMMON ON GRAND MARQUIS, CROWN VICS, AND TOWNCARS THAN I WOULD HAVE EVER THOUGHT. I BELIEVE THAT THIS IS A DESIGN DEFECT OF FORD'S LIGHTING CONTROL MODULE (LCM) PART# 7Z-13C788-AA AND FORD SHOULD HAVE RECALLED AND REPLACED THESE DEFECTIVE LCM'S LONG BEFORE NOW. WE HAVE NEVER BEEN CONTACTED BY FORD ABOUT A RECALL AND I COULD NOT FIND ANY INFORMATION ABOUT A LCM RECALL ON FORD'S OR ANY OTHER WEBSITE. SINCE IT LOOKS LIKE FORD IS NOT INTERESTED IN MY SAFETY, I HAVE PLACED AN ORDER TO PURCHASE FORD'S IMPROVED REPLACEMENT LCM FOR MY CAR. I REALLY DON'T THINK I SHOULD HAVE HAD TO PAY FOR THIS ITEM TO REPLACE THEIR OBVIOUS DEFECTIVE COMPONENT. IF FORD DIDN'T THINK THEY HAD A DEFECTIVE PRODUCT, THEY WOULD NOT HAVE MADE SEVERAL IMPROVEMENTS ON THEIR LCM AND RE-CLASSIFIED IT AS 7Z-13C788-AC INSTEAD OF -AA. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- STILLWATER, OK
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND TAIL LIGHTS WERE INOPERABLE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INSPECTED THE FAILURE AND STATED THAT THE HEADLIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 MERCURY GRAND MARQUIS- HOT SPRINGS, AR
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS TRAVELING 10 MPH WHEN THE VEHICLE ACCELERATED UP TO 50 MPH AND THE DRIVER CRASHED INTO SEVERAL TREES. THE VEHICLE WAS NOT DESTROYED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- OCEAN SPRINGS , MS
WHILE DRIVING AT NIGHT THE HEADLIGHTS WILL GO OUT AND WOULD NOT COME BACK ON FOR A FEW MIN. THEN THEY WILL WORK FOR A LITTLE WHILE AND GO OUT AGAIN. THIS IS VERY DANGEROUS WHEN THE HEADLIGHTS GO OUT IN THE DARK OR DURING RAINSTORMS. *TT
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- TAMARAC, FL
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE HIS INSTRUMENT PANEL SHOWED THAT THE HEADLIGHTS WERE ACTIVATED, THE LIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER THE PROBLEM COULD NOT BE REPLICATED. THE DEALER DID SUGGEST THAT THE MODULE WAS FAULTY AND THAT THE CONTACT COULD REACH UNDER THE DASHBOARD AND TAP IT, AND THE LIGHTS WOULD ILLUMINATE. THE CONTACT DID NOT FEEL THE REMEDY WAS REASONABLE OR SAFE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUED HOWEVER, OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000. UPDATED 08/01/12*LJ UPDATED 08/01/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- TAMARAC, FL
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE WAS PULLED OVER BY A POLICE OFFICER AND INFORMED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. THE CONTACT STATED THAT THE HEADLIGHT SWITCH INDICATED THAT THE HEADLIGHTS WERE ILLUMINATED WHEN THE FAILURE OCCURRED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE HEADLIGHT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- VERMILION, OH
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE PARKING, HE ATTEMPTED TO APPLY THE BRAKES BUT DEPRESSED THE ACCELERATOR PEDAL INSTEAD. THE CONTACT CRASHED AGAINST ANOTHER VEHICLE AS A RESULT. THERE WAS NO DAMAGE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO HOW CLOSE THE PEDALS WERE POSITIONED TO ONE ANOTHER. THE VEHICLE WAS TAKEN TO DEALER, WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE