2003 MERCURY GRAND MARQUIS Complaints

RENTAL AUTO WAS PARKED FACE OUT IN HOTEL PARKING LOT. DRIVER STARTED AUTO, DRIVER AND PASSENGER PUT ON SEAT BELTS; WITH FOOT ON BRAKE, DRIVER SHIFTED INTO DRIVE AND CAR SUDDENLY ACCELERATED A A HIGH RATE OF SPEED (TIRES SMOKING) ACROSS PARKING LOT DRIVEWAY AND CRASHED INTO TWO PARKED CARS IN OPPOSITE PARKING SPACES. BOTH PARKED CARS WERE DRIVEN BACK APPROXIMATELY 10 TO 15 FEET, ONE OF THE AUTOS WENT THROUGH HEDGES AND CRASHED INTO A CAR PARKED AT THE STREET. DRIVER WAS UNABLE TO STOP CAR, AND FINALLY TURNED OFF IGNITION AFTER COLLISION. WITNESS TO POLICE REPORT STATED THAT HEARD TIRES SCREECHING AND TIRES WERE STILL SMOKING AFTER AUTOS COLLIDED. CAR WAS TOWED TO HERTZ LOT. HAVE NOT GOTTEN REPORT OF CAUSE FROM HERTZ. THE ENTIRE EVENT FROM PLACING THE CAR IN DRIVE UNTIL IT STRUCK THE PARKED CARS TOOK ABOUT 2 SECONDS (THE AUTO TRAVELLED APPROXIMATELY 30 FEET TO IMPACT).*AK

WHILE DRIVING AT 45 MPH VEHICLE STALLED. ALSO, EARLY IN THE MORNING IT WAS HARD TO START VEHICLE. VEHICLE WAS CHECKED BY THE DEALER, WHO COULDN'T FIND THE CAUSE OF THE PROBLEM.*AK

2003 MERCURY GRAND MARQUES STALLS AT OR NEAR IDLE SPEED. HAS STALLED WHEN BACKING UP, WHEN STARTING FORWARD FROM STOP AT TRAFFIC LIGHT. HAVE HAD IT INTO THE DEALER, RAY PEARMAN LINCOLN MERCURY 4 TIME FOR A TOTAL OF 9 DAYS. THEY HAVE BEEN UNABLE TO FIX PROBLEM AS OF YET. THE DEALER CONFIRMED THAT THERE WAS A STALLING PROBLEM. THEY HAVE REPLACED THE IDLE AIR CONTROL VALVE AND THE MASS AIR FLOW SENSOR. EACH TIME THEY THOUGHT THEY HAD IT FIXED AND HAD ME TAKE THE CAR, IT HAS STALLED AGAIN. ONE TIME IT STALLED AS I WAS BACKING OUT OF THE DEALER SERVICE DEPARTMENT. IT IS CURRENTLY AT THE DEALER AND THEY ARE TRYING TO FIND THE PROBLEM. *AK

2003 MERCURY GRAND MARQUIS WHEN BACKING OUT OF MY DRIVEWAY AND TURNING THE STEERING WHEEL TO ENTER THE STREET, THE FRONT SUSPENSION MAKES CREAKING METALLIC SOUND. THE DEALER SAID THE THERE WAS NOTHING WRONG WITH THE SUSPENSION. *JB

VEHICLE SUDDENLY ZOOMED FORWARD WHILE LEAVING A PARKING LOT. *PH ON SEVERAL OCCASIONS, THE CONSUMER EXPERIENCED SUDDEN ACCELERATION WITH THE VEHICLE. THE DEALERSHIP CHECKED ALL THE LINKAGES AND PEDAL ASSEMBLY BUT WAS UNABLE TO DIAGNOSE THE DEFECT WHICH CAUSED THIS DANGEROUS CONDITION. *TT *JB

THIS IS OUR THIRD MERCURY MARQUIS - AND WE LOVE THEM - BUT BOTH THE 1999 MODEL AND ESPECIALLY THIS 2003 MODEL HAS A SERIOUS PAINT PROBLEM. OUR LAST TWO CARS HAVE BEEN WHITE AND WE BARELY GOT THEM HOME WHEN THE PAINT, ESPECIALLY ON THE FRONT AND REAR BUMPERS, BEGAN TO PEEL. WHAT, IF ANYTHING, IS MERCURY DOING ABOUT THIS UNSIGHTLY, ANNOYING, AND FRUSTRATING PROBLEM??? WE ARE NOT CLASS ACTION TYPES BUT, AFTER PUTTING UP WITH THIS FOR SEVERAL YEARS, WE ARE READY TO REVOLT!

WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE DASH. THE DEALER STATED THAT THE WIRES WERE THE CAUSE OF THE FIRE. *AK *NM

WHILE WAITING IN LINE FOR GAS WITH FOOT ON BRAKE, ENGINE STARTED TO RACE. ENGINE CONTINUED TO RACE WHEN CAR WAS PUT IN NEUTRAL AND THEN PARK. TURNED ENGINE OFF AND RESTARTED, RACING DID NOT REOCCUR AFTER RESTARTING.*AK

THE HUB CAPS ON MY 2003 MERCURY GRAND MARQUIS REGULARLY FALL OFF. I'VE LOST THREE SO FAR. MY DEALER REPORTS THAT THIS IS A COMMON PROBLEM, BUT SO FAR I'VE SEEN NO ATTEMPT TO CORRECT IT.*AK

WHILE WAITING FOR RED THE LIGHT TO CHANGE, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER COULD NOT MAINTAIN CONTROL, THE VEHICLE JUMPED THE CURB AND CRASHED INTO A DITCH. *AK THERE WAS NO DIAGNOSTIC TEST PERFORMED ON THE VEHICLE. THE AIR BAG DID NOT DEPLOY, THE ELECTRONIC FUEL SHUT OFF AND DID NOT ENGAGE AND THE SEAT BELTS DID NOT TIGHTEN. THE CONSUMER WAS TOLD THAT THE ADJUSTABLE PEDALS CAUSED THE ACCIDENT AND HAVE CAUSED A LOT OF ACCIDENTS. FORD CLAIMED THAT FAULT IS THE DRIVER'S FAULT DUE TO THEIR FOOT BEING ON BOTH PEDALS AT THE SAME TIME. *SCC *JB