2005 MERCURY GRAND MARQUIS Complaints
View complaints related to 2005 MERCURY GRAND MARQUIS. The complaints found here are submitted by actual consumers with first hand experience. There are more than 470 complaints submitted for the 2005 MERCURY GRAND MARQUIS. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 MERCURY GRAND MARQUIS- ALTUS, OK
IT WAS APPROX. 2:30AM [NIGHT TIME] AND I WAS DRIVING ON A RURAL STATE HIGHWAY @ 65MPH WITH THE CRUISE CONTROL SET. THE HEADLIGHTS ON MY 2005 MERCURY GRAND MARQUIS SUDDELY WENT OUT. THE SWITCH WAS SET TO AUTOMATIC ON / OFF. VISIBILITY INSTANTLY BECAME ZERO IN THE PITCH BLACK.. AS I WAS 20 MILES OUTSIDE OF TOWN ON A STATE HIGHWAY IN AN UNPOPULATED AREA WITH NO LIGHTING.. NOT EVEN MOON LIGHT. I SLAMMED ON MY BREAKS RUNNING OFF THE ROADWAY INTO THE DRAINAGE DITCH.. TAKING OVER 100 FEET TO STOP. AFTER GAINING MY COMPOSURE, I NOTICED THAT MY DASHLIGHTS WERE STILL WORKING ALONG WITH MY YELLOW WARNING LIGHTS. I TRIED THE HEADLIGHTS SWITCH BY CHANGING IT FROM OFF, TO FULL ON- TO AUTO... WITH NO SUCCESS AT FIRST. BUT AFTER 3-4 MINUTES THE LIGHTS SUDDENLY CAME BACK ON AND WORKED IN BOTH THE AUTO & IN THE SWITCHED 'ON' POSITIONS FOR 20-30 SECONDS AND THEN SHUT OFF. SO I KNEW THE PROBLEM WASN'T WITH A BLOWN FUSE. THIS CONTINUED TO BE THE CYCLE.. THE HEADLIGHTS WOULD COME ON FOR 20-30 SECONDS AND THEN SHUT OFF FOR SEVERAL MINUTES BEFORE WORKING AGAIN. BY PULLING THE TURN CONTROL / HIGH BEAM LEVER TOWARD ME, I WAS ABLE TO GET THE PASSING LIGHT SETTING OF MY HEADLIGHTS TO WORK AND WAS ABLE TO DRIVE BACK HOME... BUT THIS CREATED A DANGER TO VEHICLES I MET.. AS IT BLINDED THEM. I COULDN'T TURN OFF THE BRIGHT PASSING BEAM WITHOUT GOING DARK ON THE ROADWAY. NEXT MORNING I CHECKED THE INTERNET ABOUT THIS PROBLEM AND DISCOVERED THAT 1000'S OF OTHER MERCURY GRAND MARQUIS OWNERS HAVE HAD THIS SAME PROBLEM.. THAT MERCURY HAS KNOWN ABOUT THIS PROBLEM FOR YEARS... WITH SIMILAR PROBLEMS PRIOR TO 2005. NOT ONLY HAS MERCURY KNOWINGLY ENDANGERED MY AND THE OTHER OWNERS [AND THEIR FAIMLIES] LIVES.. MERCURY HAS CREATED A VERY PROFITABLE INCOME CHARGING ITS CUSTOMERS CLOSE TO $700 FOR A REPAIR THAT THEY KNOW IS THE RESULT OF A FAULTY FACTORY INSTALLED HEADLIGHT CONTROL MODULE. THIS RATES A RECALL! *TT
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- SPRING LAKE, NJ
UPON STARTING UP 2005 MERCURY MARQUIS (~24000 MILES) AND PLACING CAR INTO DRIVE, CAR ACCELERATED AT A HIGH RATE OF SPEED AND CRASHED INTO A GAS STATION PUMP. THE CAR ACCELERATOR MALFUNCTIONED AND WAS IN A "JAMMED STATE". THE DRIVER IMMEDIATELY PUT RIGHT FOOT THEN BOTH FEET ON BRAKE TRYING TO GET THE VEHICLE TO STOP. THE CAR WOULD NOT SLOW MUCH LESS STOP. DRIVER SUFFERED VERY SERIOUS EYE INJURY AND CURRENTLY HAS NO SIGHT IN INJURED LEFT EYE. THERE IS THE RISK OF LOSING LEFT EYE. PASSENGER SUFFERED FRACTURED STERNUM AND OTHER BRUISING. BOTH DRIVER AND PASSENGER ARE TRAUMATIZED FROM THIS CAR ACCELERATOR MALFUNCTION. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- NEW BERN, NC
THE LIGHTS WENT OUT WHILE DRIVING IN THE CITY AT NIGHT. I PULLED OVER AND PLAYED WITH THE LIGHT SWITCH UNTIL THEY CAME BACK ON. I HAD TROUBLE WITH THE LIGHTS SEVERAL TIMES, BEFORE I REPLACED THE LIGHT SWITCH ON 01/04/12. ON A TRIP TO THE STORE TONIGHT, THE LIGHTS WENT OUT AGAIN. AFTER CHECKING ON THE INTERNET, IT SEEMS IT MUST BE THE LCM MODULE, AT A COST OF $700, TO $900. DOLLARS. IT SEEMS THIS IS A VERY DANGEROUS PROBLEM WITH FORD MOTOR CO, VEHICLES. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- WARMINSTER, PA
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 65 MPH WHEN THE HEADLIGHTS ILLUMINATED UNEXPECTEDLY AND FAILED TO WORK PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 61,000. UPDATED 02/15/12*BF THE CONSUMER STATED HE HAS SINCE REPLACED THE LIGHTING CONTROL MODULE AND THERE HAVE BEEN NO FURTHER PROBLEMS. UPDATED 03/08/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- QUINCY, FL
2005 MERCURY GRAND MARQUIS. CONSUMER REQUESTS NHTSA INVESTIGATE HEAD LIGHTS CONTROL MODULE *TGW THE CONSUMER STATED THE HEADLIGHTS STOPPED WORKING AFTER 10 MINUTES. THE LIGHTS WENT OUT SEVERAL TIMES WHILE DRIVING EARLY IN THE MORNING HOURS AND AT NIGHT. THE CONTROL MODULE WAS REPLACED AT A COST OF $ 684.54.
Source: CONSUMER LETTER -
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2005 MERCURY GRAND MARQUIS- ATHENS, AL
LIGHTING CONTROL MODULE RELAY INTERMITTENT: AFTER READING OTHER PEOPLES INCIDENT REPORTS I THANK GOD FOR GETTING MY FAMILY THROUGH OUR INVOLVEMENT WITH THIS HEAD LIGHT FAILURE SITUATION. WE WERE OUT OF TOWN AND GOT INTO OUR CAR AND NO HEADLIGHTS! THIS IS A PROBLEM THAT NEEDS TO BE CONSIDERED A HIGH PRIORITY RISK BUT UNFORTUNATELY NOT UNTIL A MAJOR DEATH RELATED SITUATION WILL GET THIS RESOLVED. BUT WITH THE HEAD LIGHTS BEING IN THE FRONT OF THE CAR AND A CRASH WILL DESTROY THE EVIDENCE. I WRITE THIS SO MY FAMILY AND LAWYERS WILL BE IN THE LOOP ABOUT THIS SITUATION. THANK YOU FORD FOR TAKING THIS SERIOUSLY. KNOWING THIS I SURE HOPE WHEN I SELL MY FORD MERCURY THAT I AM NOT HELD LIABLE WITH THE MANUFACTURER. WE ARE STILL COPING WITH THE ISSUE. WE TRY TO GET OFF THE ROADS BY DARK. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- LONGWOOD, FL
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO BRAKE, THE VEHICLE SUDDENLY ACCELERATED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC FOR FURTHER INSPECTION. THE CONTACT ALSO EXPERIENCED FAILURES WITH THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED BUT THE ABNORMAL ACCELERATION FAILURE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 15,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- FAIRFAX STATION, VA
THE HEADLIGHTS DO NOT TURN ON AUTOMATICALLY OR MANUALLY, DAY OR DARK AT NIGHT, UNLESS YOU USE THE BRIGHT LIGHTS. HE LIGHTS WILL NOT TURN ON BY THE CONTROL LEVER. THE LIGHTS WILL ONLY WORK BY PULLING AND HOLDING THE LIGHT CONTROL LEVER TOWARDS THE DRIVER THEREBY TURNING THE BRIGHT LIGHTS ON. THE BRIGHT LIGHTS WILL NOT STAY ON UNLESS YOU HOLD THE LEVER WITH YOUR HAND. THE HEADLIGHTS STILL DO NOT TURN ON EVEN IF YOU TURN THE CONTROL INSIDE THE CAR. I LOOKED AT ALL THE FUSES IN THE FUSEBOX . I DI NOT SEE ANY SPLIT WIRES IN THE FUSE INDICATING A BLOWN FUSE. *TR
Source: NHTSA WEB SITE -
2005 MERCURY GRAND MARQUIS- FAIRVIEW , TX
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS AND HIGH BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WENT TO TRY THE LIGHTS TWO HOURS AFTER THE FAILURE AND THE LIGHTS DID ILLUMINATE, BUT FAILED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THERE WAS SHORT IN THE LEVER USED FOR THE TURN SIGNAL AND THE LIGHTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MERCURY GRAND MARQUIS- TAYLOR, MI
TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 30 MPH THE DRIVER AND PASSENGER SIDE HEADLIGHTS SHUT OFF. THE CONTACT STATED THE HIGH BEAM LIGHT SWITCH HAD TO BE SUSTAINED IN ORDER TO ILLUMINATE THE ROAD. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 11/08/11*LJ UPDATED 11/30/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE