2005 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, WITH THE HEADLIGHTS ILLUMINATING, THE LIGHTS UNEXPECTEDLY SHUT OFF. THE VEHICLE WAS CAUTIOUSLY MANUEVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT TURNED ON THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HEADLIGHT CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 8/29/11 *CN THE CONSUMER STATED ONCE THE LIGHTS GO OFF, THEY DO NOT COME BACK ON; NOT EVEN THE HIGH BEAMS. UPDATED 09/28/11

AUTOMATIC CONTROLS FOR AIR CONDITIONING/HEAT DEFECTIVE IN MANY, MANY CARS. MERCURY GRAND MARQUIS 2005. SERVICEMAN TELLS US THAT THERE SHOULD BE A RECALL FOR THIS ITEM AS THIS IS A MAJOR ISSUE NATIONWIDE! *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE HEADLIGHTS WOULD FAIL FOR APPROXIMATELY 15 TO 20 MINUTES WHILE DRIVING VARIOUS SPEEDS. THE DEALER ADVISED HIM THAT HE NEEDED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. UPDATED 08/01/11*LJ UPDATED 08/02/11

2005 MERCURY GRAND MARQUIS. CONSUMER WRITES TO REQUEST REIMBURSEMENT *TGW THE CONSUMER'S CLAIM FOR REIMBURSEMENT WAS DENIED BECAUSE THE VEHICLE DID NOT HAVE ROADSIDE ASSISTANCE COVERAGE AND PARTS/LABOR WERE NOT COVERED BY ROADSIDE ASSISTANCE. THE SERPENTINE BELT AND LIGHTING CONTROL MODULE HAD TO BE REPLACED. *JB

MY WIFE AND I WERE PULLING INTO A FOUR LANE HIGHWAY AT 9:30 PM IN THE EVENING, AFTER FINISHING DINNER. ONCE WE HAD APPROACHED HIGHWAY SPEED OF ABOUT 45 TO 50 MPH, OUR FRONT HEAD LIGHTS WENT OUT. IMMEDIATELY MY WIFE PULLED OFF THE HIGHWAY WITH OUR LIGHTS OUT, I GOT OUT OF THE AUTO TO INSURE THE LIGHTS HAD INDEED GONE OUT...YES, THEY WERE OUT BLACK AS MIDNIGHT. I ASKED MY WIFE TO SEE IF THEY WOULD COME BACK JUST FOR THE HECK OF TRYING SOMETHING. YES THE LIGHTS DID COME BACK ON AND REMAINED ON FOR THE REMAINDER OF OUR 25 MINUTE DRIVE. AS MY WIFE AND I WERE DRIVING HOME, SHE INDICATED TO ME THIS WAS NOT THE FIRST TIME, ONLY ONE OF SEVERAL TIMES AS SHE WAS DRIVING, IT MIGHT BE IN THE RAIN DAY OR NIGHT, SHE NEVER KNEW WHEN IT WOULD HAPPEN, HOWEVER AT THIS TIME, THE LIGHTS SEEM TO GO OUT ON A REGULAR BASIC. I'M GOING TO SEE IF THE DEALER CAN REPAIR, WHAT I HAVE BEEN LEAD TO BELIEVE IS THE LCM, AND TO EXPECT A CHARGE UP TO $800.00+, THIS IS A HORRIBLE ACCIDENT WAITING TO OCCUR, AND A EXPENSE THAT I THINK MERC. SHOW ABSORB, WITH ALL OF THE PROBLEMS WITH THE SAME PROBLEM FOR SEVERAL YEARS NOW, I WOULD HOPE A NATION WIDE RECALL SHOULD TAKE PLACE, BEFORE THE IS LOSS OF LIFE. I THANK YOU FOR YOUR TIME, AND I DO APPRECIATE ANY HELP YOU MAY BE ABLE TO OFFER. KIND REGARDS, OWNER OF THE ABOVE AUTO, 2005 MERC. GRAND MARQ. LIGHT CONTROL MODULE, PROBLEM. *TR

WHILE DRIVING THE HEADLIGHTS WENT COMPLETELY OUT. THE HIGH BEAMS WOULD ONLY COME ON IF YOU PULLED THE LEVER FORWARD AND THIS WAS ONLY MOMENTARILY. WAS NOT ABLE TO USE THE SWITCH TO TURN THEM BACK ON. HAD TO PULL OVER IN A PARKING LOT BECAUSE IT WAS DARK. AFTER A FEW MINUTES THE LIGHTS STARTED TO WORK AGAIN BUT SOON FAILED AGAIN.

LIGHTING CONTROL MODULE FAILED. FORTUNATELY, I WAS NOT DRIVING IN TRAFFIC OR ON THE FREEWAY AS MANY OF THE COMPLAINTS I FOUND ON THE INTERNET. THIS IS A SERIOUS DEFECT AND A RECALL SHOULD BE ISSUED AS THIS ISSUE OCCURS NORMALLY BETWEEN 50,000 AND 100,000 MILES. THE PROBLEM IS SO LARGE THAT JUNK YARD OPERATORS TOLD ME THAT ALL THE WRECKED 2005 MODELS HAVE BEEN STRIPPED OF THIS ITEM. THIS IS THE FIRST COMPLAINT I HAVE EVER REGISTERED BECAUSE IT IS SUCH A SERIOUS SAFETY ISSUE AND MUST BE ADDRESSED BEFORE TRAFFIC DEATHS OCCUR OR HAVE OCCURRED. THANK YOU FOR YOUR PROMPT ASSISTANCE IN THE CRUCIAL MATTER. P.S. A FORD DEALER TOLD ME THEY SELL MANY OF THESE ITEMS AND ARE AWARE OF THE PROBLEM. *TR

I DID OWNED A 2005 FREESTAR VAN UNTIL I TRADED IT OFF, WHILE DRIVING THE MOTOR JUST QUIT RUNNING AFTER GETTING THE VAN RESTARTED WITH NO TROUBLE THE TRANNY WOULD NOT GO FORWARD OR IN REVERSE. THE TRANNY LIGHT CAME ON SO I HAD TO HAVE THE TRANNY REBUILT AT MY COST PLUS THE TOLL BILL. FORD SHOULD TAKE OF THIS PROBLEM BEFORE SOMEONE GETS A FATAL ACCIDENT AND REIMBURSE OUT OF POCKET MONEY TO ALL THAT FILE A COMPLAINT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AN UNKNOWN SPEED, THE HEADLIGHTS FAILED. THE VEHICLE WAS PARKED AND AFTER COOLING OFF, THE HEADLIGHTS BEGAN OPERATING AS NORMAL. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE LIGHTING CONTROL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,000. UPDATED 06/14/11

I HAVE A 2005 MERCURY GRAND MARQUIS. I WAS DRIVING AND SUDDENLY MY HEADLIGHTS WENT OUT WITHOUT WARNING. THIS IS A VERY SCARING SITUATION AT NIGHT. I HAVE BEEN LOOKING ONLINE TO SEE IF THERE HAS BEEN A RECALL, AND ALSO I TOOK IT TO THE FORD DEALER WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME IT WAS A ELECTRICAL MODULE AND THE COST IS ENORMOUS. I DON'T THINK THAT ME THE CONSUMER SHOULD HAVE TO BEAR THE COST OF A DEFECT THAT IS SUCH A SAFETY HAZARD. WHY HAVEN'T THIS MATTER BEEN RECALLED? SOMEONE COULD LOSE THEIR LIFE, TRAVELING DOWN A DARK TWO LANE HIGHWAY AND SUDDENLY YOU HAVE NO LIGHTS. THIS IS VERY FRIGHTENING. AND WHAT'S MORE FRIGHTENING IS THAT NOTHING IS BEING DONE ABOUT. BUT I WILL NOT STOP UNTIL I SEE SOMETHING DONE.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR