2005 MERCURY GRAND MARQUIS Complaints

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 40 MPH WITH THE HEADLIGHTS ACTIVATED, AND AFTER THIRTY MINUTES, THE HEADLIGHTS BECAME INOPERATIVE. THE CONTACT ACTIVATED THE HI-BEAMS AND CONTINUED DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY STATED THAT THE LIGHTING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000. UPDATED 02/23/11 *BF THE CONSUMER STATED THE HEADLIGHTS CONTINUE TO MALFUNCTION. THE LIGHTS WOULD GO OUT WHILE THE CONSUMER WAS DRIVING. UPDATED 03/07/11

2005 MERCURY GRAND MARQUIS HEADLAMP FAILURE HEADLAMPS FAIL TO COME ON, CAN NOT SEE TO DRIVE AT NIGHT UNLESS HOLDING HIGH BEAMS ON. THE HEAD LAMPS ON LOW BEAM DO NOT WORK AT, I AM ONLY ABLE TO DRIVE THIS CAR DURING THE DAY TIME BECAUSE I AM UNABLE TO PAY THE 730.00 TO REPAIR THE MODULE. THE CAR IS ONLY 5 YEARS OLD. I HAVE BEEN UNSUCCESSFUL AT FINDING A USED PART. THE PROBLEM STARTED IN JULY OF 2010 AND IT NOW OCTOBER. *TR

THE HEADLIGHTS OF MY 2005 MERCURY GRAND MARQUIS SUDDENLY WENT OFF AND THE ONLY WAY TO CONTINUE TRAVELING WAS TO HOLD THE HIGH BEAM FLASH LEVER. ACCORDING TO FORD IT IS THE AUTOMATIC HEADLIGHT CONTROLLER AND IT COST 900 TO REPAIR. I ALMOST CRASHED DURING A RAIN STORM WHEN THE LIGHTS SUDDENLY WENT OFF AND UNABLE TO GET THEM TO COME BACK ON. DRIVING WITH HIGH BEAMS ON IS DANGEROUS AND HAVING TO HOLD THE FLASH LEVER WHILE DRIVING CAUSES A SAFETY ISSUE AS WELL. *TR

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

WE HAVE A 2005 MERCURY GRAND MARQUIS WITH AUTOMATIC HEADLAMPS. WHILE DRIVING ON SEPT 18,2010 IN THE EVENING I NOTICED DASH LIGHT WERE ON BUT IT DID NOT APPEAR TO HAVE HEADLAMPS ON. I TRIED MANUAL SWITCHING AND STILL NO HEADLIGHTS. I WAS ABLE TO CONTINUE HOME WHEN I FOUND OUT HIGH BEAMS WORKED. 1ST TRIP TO DEALER WAS POSSIBLE LOOSE PIN. LOST HEADLIGHTS ON THE WAY HOME FROM DEALER. BROUGHT CAR BACK AND HEADLIGHTS STARTED WORKING AGAIN. DEALER JUST CALLED AND SAID HEADLIGHT MODULE WAS BAD AND HAS TO BE REPLACED. ONE WEEK WAIT BECAUSE DEALER SAID IT IS UNUSUAL. CHECKED ON LINE AND FOUND A COUPLE OF HUNDRED COMPLAINTS OF SAME EXACT PROBLEM AND REMEDY. $750.00 PLUS. COULD HAVE BEEN DISASTROUS LATER IN EVENING ON THE INTERSTATE AT 70 MPH. I AM REQUESTING OLD PART FROM DEALER THANK YOU *TR

THERE ARE SOME THINGS IN A CAR THAT SHOULD JUST WORK RIGHT FOR THE LIFE OF THE CAR IF NOTHING HAS HAPPENED TO THEM'AND HEADLIGHTS THAT COME ON IS ONE OF THOSE THINGS. I HAVE A 2005 MERCURY GRAND MARQUIS (I HAVE OWNED LINCOLN MERCURY PRODUCTS FOR YEARS) AND WHILE DRIVING BACK FROM MY DAUGHTER'S HOUSE ONE NIGHT, MY HEADLIGHTS WENT OFF. I WAS TRAVELING 50 MPH AND THERE WERE NO LIGHTS ON THE ROAD. MY INTERIOR LIGHTS WERE STILL ON, BUT I SUDDENLY COULD NOT SEE THE ROAD. FORTUNATELY, THERE WAS NO ONE BEHIND ME AND I PULLED OVER (AND FORTUNATELY, THERE WAS A SHOULDER ON THAT ROAD). I FLIPPED THE LIGHT SWITCH BACK AND FORTH A FEW TIMES AND THEY CAME BACK ON. I FINISHED THE DRIVE HOME, WONDERING WHAT IN THE WORLD CAUSED THAT. A WEEK LATER, I WAS DRIVING HOME ON I-10 AT 9:00 P.M. WHEN SUDDENLY, THE LIGHTS WENT OFF AGAIN. THIS TIME I WAS TRAVELING AT 70 MPH AND WAS IN THE MIDDLE OF A STEADY STREAM OF TRAFFIC. I'M ALIVE TO TELL YOU ABOUT THE REST OF THE TRIP HOME. I WAS IN THE MIDDLE LANE AND WAS SURE THAT MOST OF THE CARS IN THAT 'PACK' HAD SEEN ME BEFORE THE LIGHTS WENT OFF. I LET EVERYONE PASS ME AS I SLOWED DOWN AND QUICKLY GOT INTO THE RIGHT LANE WHEN THERE WAS A BREAK IN TRAFFIC. I GOT ON THE SHOULDER OF THE ROAD GOING ABOUT 50 MPH NOW AND SLOWED DOWN AFTER I GOT ON THE SHOULDER, SO I WOULDN'T BE HIT. THIS TIME I SAT THERE COUNTING MY BLESSINGS FOR A WHILE, THEN FLICKED THE SWITCH A FEW MORE TIMES AND THEY CAME BACK ON. I GOT BACK OUT ON THE ROAD AND ALMOST MADE IT TO MY EXIT BEFORE IT HAPPENED AGAIN. THIS TIME I WAS GOING SLOWER SO I WAS ABLE TO PULL TO THE SHOULDER. I PUT ON MY EMERGENCY FLASHERS AND MADE IT TO MY EXIT THEN CAUTIOUSLY HOME. THE HEADLIGHTS CAME BACK ON AND WENT OFF THREE TIMES DURING THE REST OF THE RIDE HOME. MY POINT IN WRITING IS TO ASK FORD MOTOR COMPANY TO RECONSIDER ITS OPINION THAT THIS PROBLEM SHOULD NOT BE FIXED BY AN OFFICIAL RECALL. I HAVE READ THAT THERE HAVE BEEN 3,064 COMPLAINTS ABOUT THIS PROBLEM. *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH SHE NOTICED THAT THERE WERE NO HEADLIGHTS OR ANY OTHER EXTERIOR LIGHTS. WHEN SHE ACTIVATED THE LIGHT SWITCH ON THE STEERING WHEEL THE HEADLIGHTS CAME BACK ON. THE VEHICLE WAS TAKEN TO THE FORD DEALER WHO STATED THAT THE LIGHT CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 16,994.

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS WOULD NOT SHUT OFF. USUALLY WITHIN 5 MINUTES OR SO THEY WOULD COME BACK ON. THE VEHICLE WAS REPAIRED IN JUNE 2010 BY REPLACING THE LIGHTING MODULE AT HER EXPENSE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000.

8/27/10 CHICAGO-ILLINOIS 2005 GRAND MARQUIS - HEADLIGHTS GO OFF WHEN DRIVING. YOU HEAR A CLICK AND SOMETIMES THEY COME BACK ON AND SOMETIMES THEY DON'T. EXTREMELY DANGEROUS TO BE DRIVING DOWN THE ROAD IN THE DARK AND TO HAVE YOUR HEADLIGHTS GO OUT. THE FORD DEALERSHIP ADVISED ME THAT IT WAS THE LIGHTING CONTROL MODULE THAT WAS BAD. THEY CHARGED ME $143.75 TO TELL ME THIS, THEN THEY WANTED ANOTHER $930.00 TO REPLACE IT. EVEN THOUGH I HAVE AN EXTENDED WARRANTY, I WAS ADVISED THAT THIS PARTICULAR MODULE IS NOT COVERED. I AM NOW ONLY DRIVING THIS VEHICLE IN THE DAY TIME. *TR

TRUNK LATCH ON KEY FOB DOES NOT REQUIRE AS MUCH PRESSURE AS SAY THE BUTTON TO UNLOCK, LOCK, OR PANIC(EMERGENCY). AT THE SLIGHTEST SWIPE OVER THE TRUNK ICON THE RELEASE IS ENGAGED, THE TRUNK ON THIS VEHICLE HAS BEEN LEFT OPEN AND UNATTENDED SEVERAL TIMES. THIS CAN CAUSE LOSS TO AN OCCUPANT WHO MAY BE TRAVELING WITH VALUABLES. WHEN ENTERING A PASSAGE ON THE FREEWAY SUCH AS A TUNNEL, THE EXTERIOR BRIGHT LIGHTS TURN ON BY THEMSELVES. THE REASON WE KNOW IS BECAUSE THE HIGHBEAM ICON BECOMES ILLUMINATED TO BLUE ON THE DASH PANEL. *TR