2005 MERCURY GRAND MARQUIS Complaints

THE HEADLIGHTS HAVE FAILED DUE TO DEFECTIVE LIGHT CONTROL MODULE. THIS FAILURE IS NOTED AS FORD RECALL # 15S39, DATED APRIL 14,2017. FORD CUSTOMER SERVICE REP SAYS VEHICLE NOT INCLUDED BUT DID NOT PROVIDE INFORMATION ABOUT RECALL #. CANNOT DRIVE CAR AT NIGHT, EXCEPT TO PULL LEVER FOR BRIGHT LIGHT TOWARD ME (DRIVER).

AIRBAG FAULT CODE 34. PASSENGER SIDE SEATBELT PRETENSIONS CIRCUIT RESISTANCE OUTSIDE LIMITS. CIRCUIT WAS DAMAGED BY STATIC DISCHARGE FROM HUMAN TO OUTSIDE OF DOOR. VEHICLE WAS PARKED DURING BOTH INCIDENTS. NO ACCIDENT. NO DETONATION OF EXPLOSIVE CHARGE. SAME PROBLEM OCCURRED 2 YEARS AGO ON DRIVER SIDE WITH CODE 33. NUMEROUS REPORTS FROM OTHER CONSUMERS. PLEASE INQUIRE TO REPAIR FACILITY 'SAFETYRESTORE DOTCOM' FOR NUMBER OF THESE FAILURES. AIRBAGS ARE INOP WHEN FAULT OCCURS. NEED SHIELDED CIRCUIT TO PREVENT REOCCURRENCE.

I WAS OUT DRIVING AT AROUND 9:30 PM AND MY HEADLIGHTS JUST WENT OUT, AFTER I GOT HOME I LOOKED FOR LIGHTING ISSUES WITH THE CAR AND DISCOVERED A RECALL. THE NEXT MORNING I CONTACTED AUTONATION FORD IN MEMPHIS TN, WHERE I RESIDE AND SCHEDULED AN APPOINTMENT TO TAKE CARE OF THE RECALL. I TOOK IT IN ON 8/11/20 , WHERE THEY DID A LCM BYPASS THAT WAS TOLD TO ME BY THE SERVICE ADVISOR GARVIN. I PICKED THE CAR UP ON 8/15/20 AND THE LIGHTS WERE WORKING WHEN I LEFT THE AUTONATION BUT AFTER I GOT HOME 30 MINUTES LATER I WENT TO DROP OFF SOME MAIL AT THE MAIL DROP AND THE LIGHTS WENT BACK OUT. I CALL AUTONATION SERVICE DEPARTMENT AND SPOKE WITH SERVICE MANAGER THOMAS AND EXPLAINED THE PROBLEM TO HIM AND MY SITUATION AND WAS TOLD TO BRING IT BACK IN WHEN I COULD. I TOOK IT BACK ON MY FIRST OFF DAY THAT THEY WERE OPEN . I WAS THEN TOLD THAT THEY WOULD LOOK AT THE WORK THEY DID AND IF IT WERE STILL IN PLACE ANYTHING EXTRA WOULD COST ME OUT OF POCKET. I DON'T FEEL AS IF I SHOULD HAVE TO PAY FOR AN ISSUE THAT WASN'T PROPERLY REPAIRED. AS OF TODAY OCTOBER 3,2020 I STILL HAVE NO HEADLIGHTS. I HAVE REPLACED THE MULTIFUNCTION SWITCH, REPLACED THE BULBS AND I STILL HAVE NO HEADLIGHTS.

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING) HOWEVER, A COUPLE OF YEARS LATER, WHILE DRIVING ABOUT 5 MPH, THE STEERING DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT CALLED THE OGDEN LINCOLN OF WESTMONT LOCATED AT (100 W. OGDEN AVE, WESTMONT, IL 60559) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

THE SEAT BELT LITE STARTED FLASHING THEN WENT OUT AND NOW THE ALARM GOES OFF AND RINGS 5 TIMES AND DOES IT 5 TIMES IT DOES THIS WHEN YOU START THE CAR

2005 FORD GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO LIGHTING CONTROL MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE EXPERIENCE AT THE DEALERSHIP WAS UNFAVORABLE. THE VEHICLE WAS NOT REPAIRED. *JS

LIGHTS GOING ON AND OFF I READ RECALL ON THE LIGHTNING CONTROL MODULE FOR MY 2005 MERCURY MARQUIS. THIS HAPPENS IN MOTION ON INTERSTATE. SAFETY HAZARD COULD CAUSE ME TO WRECK

I PURCHASED A 05 MERCURY GRAND MARQUIS AND HAD ISSUES WITH THE HEADLIGHTS GOING OUT WHILE DRIVING AT NIGHT. I SEEN THAT THERE WAS A RECALL ON THIS ISSUE FOR MY VEHICLE BUT WHEN I CALLED THE FORD DEALER THEY SAID MY CAR WASN'T REGISTERED FOR A RECALL. THEY SAID I WOULD HAVE TO PAY $135 FOR A DIAGNOSTIC TEST AND LEAVE MY CAR FOR 24 HOURS. NO ONE WAS ABLE TO INFORM ME WHY MY SPECIFIC VEHICLE WAS EXCLUDED FROM THE RECALL. IF I'M TELLING THEM THAT I'M HAVING A PROBLEM THAT THEY CLEARLY KNOW ABOUT WHY ARE THEY CHARGING ME TO FIX IT?

TL* THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE WITHOUT WARNING WHILE DRIVING 35 MPH. THE CONTACT HAD TO HOLD THE HIGH BEAM SWITCH ON IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SHE NEEDED TO RESCHEDULE THE DIAGNOSTIC APPOINTMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

HEADLIGHT MODULE WENT OUT 12-10-2016, BROUGHT CAR TO SPRING HILL FORD (DEALER) DUNDEE IL. CAR WAS UNDER NEW RECALL BUT THE DEALER DID NOT HAVE THE NEWLY DESIGNED PART YET SO THEY PUT IN THE SAME DEFECTIVE PART AND TOLD ME THEY WOULD CALL ME WHEN THE NEW PARTS BECOME AVAILABLE. THEY NEVER DID DESPITE MONTHS OF ME CALLING THEM. NOW THE OLD DESIGN PART IS ACTING UP AGAIN BUT IN 2016 THE DEALER REPORTED MY CAR AS HAVING THE RECALL FIXED, WHICH WAS UNTRUE. MY CAR SHOULD NEVER HAVE HAD BEEN MARKED DOWN AS HAVING THE RECALL FIXED. I STILL HAVE THE SAME OLD DEFECTIVE PART IN MY CAR. FORD SHOULD REDO THEIR PAPERWORK AND HAVE THIS RECALL PROPERLY MARKED AS NOT FIXED. I SPOKE TO FORD 800-392-3673 THIS MORNING AND THE FOREIGNER ON THE PHONE JUST WASN'T GETTING IT.