2005 MERCURY GRAND MARQUIS Complaints

2005 GRAND MARQUIS - HEADLIGHTS GO OFF WHEN DRIVING. YOU HEAR A CLICK AND SOMETIMES THEY COME BACK ON AND SOMETIMES THEY DON'T. EXTREMELY DANGEROUS TO BE DRIVING DOWN THE ROAD IN THE DARK AND TO HAVE YOUR HEADLIGHTS GO OUT. THE FORD DEALERSHIP ADVISED ME THAT IT WAS THE LIGHTING CONTROL MODULE THAT WAS BAD. THEY CHARGED ME $143.75 TO TELL ME THIS, THEN THEY WANTED ANOTHER $930.00 TO REPLACE IT. EVEN THOUGH I HAVE AN EXTENDED WARRANTY, I WAS ADVISED THAT THIS PARTICULAR MODULE IS NOT COVERED. I AM NOW ONLY DRIVING THIS VEHICLE IN THE DAY TIME. *TR

ON THE EVENING MARCH 18,2010 I STARTED MY CAR..IT WAS DARK. I PROCEEDED FOR ABOUT 1/2 MILE AT WHICH TIME I ENTERED THE INTERSTATE I87.II WAS DRIVING FOR 5-10 MINUTES WHEN ALL OF A SUDDEN THE HEADLIGHTS WENT OUT. I WAS IN THE MIDDLE LANE,WITH CARS PASSING ON BOTH SIDES. I MANAGED TO SLOW DOWN AND MOVE TO THE SHOULDER.SCARY WASN'T THE WORD. I TRIED TURNING THE HEADLIGHT SWITCH OFF/ON. NOTHING HAPPENED WHILE II WAS WORKING THE SWITCH, THE LIGHTS CAME ON..LIGHTS ON, I STARTED DRIVING. WITHIN 10 MILES, THE SAME THING HAPPENED. THE LIGHTS WENT OUT. ON OFF FOR THE NEXT 20 MILES..HOME>>>>II FIGURED OUT THAT I COULD HAVE LIGHTS IF I HELD THE FLASHER BAR ON BRIGHT. ONCOMING TRAFFIC DIDN'T LIKE THE BRIGHTS, BUT I HAD LIGHTS..TEMPORARY.. SO THE PROBLEM CONTINUES WHEN DRIVING IN THE DARK. THERE SEEMS TO BE NO PATTERN..THE LIGHTS WILL GO OUT..THEN, HOLD THE FLASHER BAR FOR LIGHTS..I WENT ON THE INTERNET AND FOUND 100'S OF OTHER S WITH THE SIMILAR PROBLEM. I CALLED FORD AND THEY ARE NOT DOING NOTHING. WHAT A SERIOUS INCIDENT LOOKING TO HAPPEN ... *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE THE VEHICLE WAS SITTING IDLE, THE HEADLIGHTS WOULD FAIL INTERMITTENTLY. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THERE WAS NO RECALL FOR THE FAILURE. THE CURRENT MILEAGE WAS 66,400 AND THE FAILURE MILEAGE WAS 66,360. UPDATED 6/17/10 *CN UPDATED 06/21/10.*JB

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) [XXX] 4/21/2010 2005 MERCURY MARQUIS ON APRIL 17TH 2010, AT APPROXIMATELY 1 PM, AS I HIT THE BRAKES APPROACHING A STOP SIGN, THE BRAKE FAILED AND THE ENGINE RACED, WE TRAVELED ABOUT 14 FEET THROUGH THE STOP SIGN, THE BRAKES WORKED AGAIN AND THE ENGINE DIED DOWN. HAD THERE BEEN A CAR IN FRONT OF ME OR A PEDESTRIAN CROSSING I WOULD HAVE HIT THEM. WE TOOK THE CAR TO A LOCAL SHOP ON THE SAME DAY, THEY DIAGNOSED IT AND COULDN'T FIND ANYTHING WRONG WITH IT. ON THE 19TH WE TOOK THE CAR TO A LINCOLN MERCURY DEALER WHO ALSO DID NOT FIND ANYTHING WRONG WITH THE CAR. THEY HAD NO SUGGESTIONS FOR SOLVING THIS DANGEROUS CONDITION. ABOUT 10 DAYS AGO I HAD THE SAME THING OCCUR, HOWEVER, IT WAS NO MORE THEN 1 OR 2 SECONDS AND I WAS ON THE HIGHWAY. RESEARCHING ON THE INTERNET I FOUND A NUMBER OF CASES OF THIS SERIOUS PROBLEM WITH THE MERCURY AND SOME OTHER FORD PRODUCTS. THIS IS VERY SERIOUS AND MUST BE REMEDIED. *TR

TL*-THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 25 MPH THE HEADLIGHTS FAILED WITHOUT WARNING. WHEN THE ENGINE WAS TURNED OFF, AND RESTARTED THE HEADLIGHTS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE HEADLIGHT CONTROL MODULE AT THE COST OF $300. THE MANUFACTURER WAS NOTIFIED WHICH THERE WAS NO SERVICE WARRANTY RELATED PROBLEM OR RECALL. THE FAILURE AND CURRENT MILEAGES WERE 51,000.

MY 2005 MERCURY GRAND MARQUIS HAS AUTOMATIC HEADLIGHTS WHICH SWITCH OFF LEAVING YOU DRIVING IN THE DARK. THIS HAS HAPPENED SEVERAL TIMES AND WHEN IT DOES HAPPEN THE LIGHTS DO NOT WORK ON MANUAL AND WON'T RESET FOR SEVERAL MINUTES. I AM TOLD THROUGH SEVERAL FORUMS THAT THIS IS A LIGHTING CONTROL MODULE PROBLEM THAT FORD MOTOR COMPANY IS WELL AWARE OF. I AM ALSO TOLD THE REPAIR WITHOUT ADDITIONAL COST OF DIAGNOSIS AND INSTALLATION RUNS BETWEEN $400 & $600 DOLLARS. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT FORD MOTOR COMPANY IS IGNORING. *TR

MY WIFE WAS DRIVING OUR 2005 MERCURY GRAND MARQUIS AFTER DARK AND THE LOW BEAM HEADLAMPS WENT OUT. FORTUNATELY SHE WAS CLOSE TO HER DESTINATION AND WAS ABLE TO NAVIGATE WITH THE STREET LIGHTS. I DON'T WANT TO THINK WHAT MAY HAVE HAPPENED ON THE INTERSTATE HAD SHE BEEN HEADING HOME. EVERYTHING CHECKS OUT FINE EXCEPT FOR THE LIGHT CONTROL MODULE. DEALERSHIP SAYS THIS IS A COMMON PROBLEM AND WILL COST ABOUT $500 FOR THE PART AND $200 LABOR. WE CURRENTLY DO NOT DRIVE THIS CAR AT NIGHT UNTIL WE HAVE ENOUGH MONEY SAVED TO GET THE REPAIRS DONE. SOMEONE IS GOING TO DIE BECAUSE OF THIS (IF IT ALREADY HASN'T HAPPENED - WE WERE FORTUNATE). *TR

2005 MERCURY GRAND MARQUIS HEADLIGHTS TURN OFF ON THEIR OWN & CAN'T BE TURNED BACK ON BY DRIVER - VERY UNSAFE! THIS EVENT HAS OCCURRED MANY EVENINGS WITH LIGHTS ON AND OPERATING THE VEHICLE FOR LESS THAN 10 MINUTES WITH LIGHTS OK. THEN SUDDENLY THEY GO OUT. THERE HAVE BEEN OTHER 2005 MGM WITH SAME PROBLEM OCCURRING. THIS IS A SAFETY ISSUE. PLEASE PROVIDE RECALL INFORMATION AND/OR METHOD TO GET FORDMOCO TO REPLACE BAD LIGHTING CONTROL MODULE (LCM). PLEASE CALL [XXX]@ CELL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FAIL INTERMITTENTLY WITHOUT WARNING AND THERE WAS A SLIGHT CLICKING SOUND, INDICATING THE LIGHTS HAD SHUT OFF WITHOUT DRIVER INTENT. HE ATTEMPTED TO SHUT OFF AND RESTART THE ENGINE TO RESET THE LIGHTS TO NO AVAIL. THE CONTACT CONFIRMED HE WOULD USE THE FLASHING LIGHTS WHILE DRIVING AT NIGHT IN ORDER TO ILLUMINATE THE ROAD AHEAD OF HIM. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WOULD LIKE TO REPORT A SERIOUS SAFETY ISSUE WITH MY 2005 MERCURY MARQUIS. THE HEADLIGHTS GO OFF AFTER A FEW MINUTES. THEY WILL NOT COME BACK ON FOR AT LEAST 30 MINUTES. THIS IS WHEN THE LIGHT SWITCH IS TURNED ON. THE OTHER LIGHTS STAY ON (PARKING AND TAILLIGHTS), BUT THE HEADLIGHTS GO OFF. I DID A GOOGLE SEARCH ON THIS SITUATION TODAY, AND LEARNED THAT THIS IS OCCURRING ON SEVERAL YEAR MODELS OF MERCURY GRAND MARQUIS AND FORD VICTORIAS. THE PROBLEM IS DESCRIBED ON THE INTERNET AS A FAULTY CIRCUIT BOARD IN THE LCM (LIGHT CONTROL MODULE). I TOOK MY MERCURY TO A FORD/MERCURY DEALER TODAY FOR A DIAGNOSTIC TEST, WHICH CONFIRMED: "DIAG PIN TEST ISOLATED TO ERRATIC RELAY INTERNAL TO LCM MODU" TO REPLACE THIS PART, I WAS QUOTED ALMOST $800 BY THE DEALER, INSTALLED (PART PRICE IS $511). I CALLED FORD/MERCURY CUSTOMER SERVICE TODAY, 800-241-3673, AND LEARNED THAT THERE HAVE BEEN NO RECALLS (TEL. CALL REF. [XXX]). THE FORD REPRESENTATIVE GAVE ME YOUR WEBSITE. THIS IS A VERY SERIOUS PROBLEM, TO BE DRIVING AND HAVE HEADLIGHTS SUDDENLY GO OFF, AND REMAIN OFF. IT STARTED APPROXIMATELY FEB. 15 AND CONTINUES TO PRESENT. *TR