2005 MERCURY GRAND MARQUIS Complaints

TL*THE CONTACT'S COMPANY OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS DIM AND DO NOT ILLUMINATE AGAIN. A MECHANIC PERFORMED A DIAGNOSTIC, WHICH INDICATED THAT THE HEADLIGHT SWITCH WAS FAULTY. THE SWITCH HAS BEEN REPLACED NUMEROUS TIMES. THERE IS A DEFECT INVESTIGATION (NUMBER PE08066) FOR THE FAULTY HEADLIGHT SWITCH. THE FAILURE MILEAGE WAS 117,000.

2005 MERCURY MARQUIS AIR BAG LIGHT KEEPS COMING ON AND OFF. CONSUMER IS NOT PLEASED WITH THE SERVICE RECEIVED AT THE DEALERSHIP. *NJ

OVER THE PAST 20 YEARS, I HAVE OWNED 6 CARS (5 CADILLACS AND 1 MERCURY) EQUIPPED WITH MICHELIN TIRES. OF THESE 24 TIRES, I EXPERIENCED TREAD SEPARATION FAILURE ON 18 OF THE TIRES AND 1 SIDEWALL FAILURE AT 13000 MILES. TWO TIRES, I REMOVED AT 25000 MILES TO AVOID PROBLEMS AS I WAS PLANNING A LONG TRIP. THREE OF THE TIRES ARE STILL ON ONE CAR WITH ABOUT 13000 MILES ON THOSE TIRES. THE STANDARD SIZE FOR THE CADILLAC IS 215/65-16. MICHELIN ONLY RECOMMENDS THAT I SPEAK WITH THEIR DEALER. THE DEALER SAID HE COULD NOT ADJUST FOR THE TIRES. NEEDLESS TO SAY I DID NOT REPLACE THE FAILED TIRES WITH MICHELIN TIRES. I EXPERIENCED AN UNREASONABLE TREAD SEPARATION FAILURE RATE WITH MICHELIN TIRES (TIME WILL TELL FOR THE REMAINING 3 TIRES). THIS INDICATES A SYSTEMIC PROBLEM WITH THE MICHELIN DESIGN/MANUFACTURING. I DID A LITTLE RESEARCH ON THE SUBJECT OF TREAD SEPARATION FAILURES AND THE RESULTING PROBLEMS AND FOUND THAT THERE ARE SOME DEATHS ATTRIBUTABLE TO TREAD SEPARATION FAILURES. BECAUSE OF THIS AND THE EXTREMELY HIGH FAILURE RATE, I FEEL THAT THE MICHELIN RADIAL TIRES PRESENT A SERIOUS SAFETY HAZARD. I RECOMMEND THE NHTSA INVESTIGATE THIS PROBLEM. NOTE: I READ THAT TIRES MANUFACTURED IN EUROPE DO NOT HAVE THIS PROBLEM DUE TO A DIFFERENT DESIGN/MANUFACTURING PROCESS. IF THIS IS SO, THE US SHOULD MANDATE THE EUROPEAN DESIGN FOR US MANUFACTURED TIRES. I HAVE SPECIALIZED EDUCATION IN THE AUTOMOTIVE INDUSTRY THROUGH THE GENERAL MOTORS INSTITUTE AND 6 YEARS EXPERIENCE MANUFACTURING AUTOMOBILES. THE APPROXIMATE INCIDENT DATE IS FOR THE LATEST INCIDENT ON THE 13000 MILE TIRE. BEFORE THAT, I EXPERIENCED 2 TIRE FAILURES AROUND THE FIRST OF JUNE. *TR

IN FEB., 2007, MY MOTHER-IN-LAW BOUGHT A SET (4) OF MICHELIN SYMMETRY TIRES FOR HER MERCURY MARQUIS. WITHIN TWO MONTHS, ONE HAD A SIDEWALL BLOW OUT. THE DEALER TOLD HER THAT SHE MUST HAVE HIT SOMETHING, SO SHE BOUGHT A REPLACEMENT TIRE. LAST WEEK, MAY 30, 2008, WHILE DRIVING FROM MYRTLE BEACH TO ROCK HILL, SC, ANOTHER TIRE HAD A SIDEWALL BLOWOUT. AFTER WAITING ALMOST 2 HOURS IN 90 DEGREE HEAT, AAA ARRIVED AND CHANGED THE TIRE. SHE DROVE TO TWO TIRE STORES LOOKING FOR A REPLACEMENT. AFTER PURCHASING ONE AT THE LOCAL FORD DEALER, SHE STARTED HOME AGAIN. WITHIN 50 MILES, ANOTHER TIRE HAD A SIDEWALL BLOWOUT. THIS TIME WHILE WAITING FOR AAA, A SCHP OFFICER STOPPED AND AT LEAST PROVIDED SOME WATER. SHE DROVE HOME ON THE TEMPORARY REPLACEMENT TIRE. TODAY WE ARE GOING BACK TO THE DEALER THAT INSTALLED THE ORIGINAL TIRES. I SUSPECT THAT HER OPTIONS WILL BE TO EITHER PURCHASE ANOTHER MICHELIN SYMMETRY, OR AN ENTIRE REPLACEMENT SET. ON HER LIMITED INCOME, SHE'LL PROBABLY JUST BUT THE MICHELIN. HER DAUGHTER AND I ARE CONCERNED WITH HER DRIVING ON LONG TRIPS WITH THESE TIRES. I HAVE FOUND 23 PAGES OF COMPLAINTS ON MICHELIN TIRES ON THE CONSUMERAFFAIRS.COM WEBSITE. *TR

WHILE SLOWING FOR A RED LIGHT, PRESSED BRAKE PEDAL AND VEHICLE IMMEDIATELY ACCELERATED BECOMING UNCONTROLLABLE. COLLIDED WITH A PICK UP AHEAD ,WHICH WAS PUSHED INTO A SMALL COMPACT AHEAD OF IT. AIRBAGS DID NOT DEPLOY. HAD EXPERIENCED SLIGHT ACCELERATION ON A PREVIOUS OCCASION, WHICH WAS DISCUSSED WITH MY MECHANIC. ( HAD ALSO HAD THIS PROBLEM ON MY 1999 RANGER WHICH WAS RESOLVED BY REPLACING IAC MOTOR.) VEHICLE CURRENTLY IN DEALERS SHOP, WHERE SERVICE PERSONNEL ARE UNABLE TO REPLICATE OCCURRENCE NOR FIND SOURCE OF PROBLEM. FORD MOTOR COMPANY DISCLAIMS ANY KNOWLEDGE OF PROBLEM ALTHOUGH MANY SEVERAL SIMILAR EVENTS INVOLVING THIS MODEL YEAR ARE WELL DOCUMENTED. VEHICLE IS WELL WITHIN WARRANTY PARAMETERS BUT LITTLE, IF ANY, ACTION IS ONGOING. I AM RELUCTANT TO RESUME OPERATION OF THIS VEHICLE WHILE CONDITION PERSISTS. *TR

CAR WAS SLOWING FOR RED LIGHT, STEPPED ON BRAKE, ENGINE OVERSPED, VEHICLE WAS UNCONTROLLABLE, COLLIDED WITH PICK UP TRUCK AHEAD, PICK UP WAS PUSHED INTO A COMPACT CAR AHEAD. AIR BAGS DID NOT DEPLOY. CLOUDS OF SMOKE BEHIND MY CAR AND TIRE MARKS ON ROADWAY CONFIRMED BRAKE PEDAL, NOT ACCELERATOR, WAS DEPRESSED. CAR EXPERIENCED A SLIGHT OVERSPEED ON A PREVIOUS OCCASION. *TR

EMAIL FROM CONGRESSMAN ON BEHALF OF CONSTITUENT, REGARDING PROBLEMS CONCERNING ABS BRAKE SYSTEM ON MERCURY AND LINCOLN VEHICLES. *KB THE CONSUMER STATED HE EXPERIENCED 3 BRAKE FAILURES ON 2 LINCOLN/MERCURY VEHICLES. THE FIRST VEHICLE WAS HIS OWN PERSONAL 2005 MERCURY GRAND MARQUIS AND THE SECOND VEHICLE WAS A RENTED 2006 LINCOLN TOWN CAR. THE CONSUMER STATED HE DROVE HIS PERSONAL VEHICLE 3-4 DAYS WITH NO PROBLEM. THEN ONE TIME WHEN BRAKING FOR A RED LIGHT, THE VEHICLE SLOWED MOST OF THE WAY DOWN TO STOP, THEN THE CONSUMER LOST TOTAL CONTROL OF STOPPING THE VEHICLE, AND ENDED UP STOPPING 10-20 FEET AFTER WHAT HE INTENDED. THE CONSUMER WAS SITTING IN THE INTERSECTION. THE CONSUMER RETURNED THE VEHICLE TO THE DEALERSHIP WHERE THEY CANCELLED THE SALE. THE CONSUMER STATED WHEN HE APPLIED THE BRAKES ON THE RENTAL CAR, THE VEHICLE DIDN'T STOP IN A CONTROLLED MANNER. THE SECOND TIME THE INCIDENT HAPPENED, THE CONSUMER HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE. *JB THE CONSUMER WANTED TO OFFER HIS OPINION ON THE TOYOTA ACCELERATION PROBLEM. UPDATED CONGRESSIONAL LETTER. 09/07/10

TL*THE CONTACT OWNS A 2005 MERCURY GRAND MARQUIS. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT HAS TO TAP THE LIGHT CONTROL MODULE TO ACTIVATE THE HEADLIGHTS. THE FAILURE MILEAGE WAS 54,500 AND CURRENT MILEAGE WAS 55,300.

WHILE PARKED AT THE END OF HER DRIVEWAY, WAITING FOR ONCOMING VEHICLES TO BYPASS, THE VEHICLE AUTOMATICALLY ACCELERATED, AND MADE A HALF TURN AT 40 MILES PER HOUR. THE VEHICLE, AS A RESULT, HIT A TREE. AS A RESULT, THE WINDOWS WERE DAMAGED, THE FRONT SEATS, WHERE THE OCCUPANTS WERE SEATED, WHILE WEARING THE SEAT BELTS, WERE THROWN TO THE REAR PORTION OF THE VEHICLE. SHE HAS HAD THE VEHICLE INSPECTED BY HER INSURANCE AGENCY ( SAFECO) [ENGINEER] ) WHO STATED THAT THIS IS DEFINITELY A RESULT IN AN ECM MANUFACTURERS' DEFECT. AS A RESULT, THE VEHICLE IS COMPLETELY DAMAGED. THE OCCUPANTS SUSTAINED SEVERE WHIPLASH, AND PINCHED NERVES. SHE CAN NO LONGER PLACE WEIGHT ON HER FEET, WHICH COULD RESULT IN SEVERE BACK PAIN. SHE HAS HAD BOTH KNEES REPLACED. SHE AND HER HUSBAND, HAVE NOT BEEN ABLE TO CONTACT THE MANUFACTURER AS OF YET. THE FAILURE AND CURRENT MILEAGE 13,000. THE POLICE AND EMS DID COME TO THE SCENE OF THE ACCIDENT WERE A POLICE REPORT WAS FILED. --DS UPDATED 02-19-08 *BF UPDATED 02/14/08 *TR

I PURCHASED A 2005 GRAND MARQUES FROM THIS COMPANY. I WAS DRIVING ONE DAY (11/5/07) WHEN THE VEHICLE CAUGHT ON FIRE, I WAS LUCKY ENOUGH TO BE IN FRONT OF FIRESTONE SERVICE STATION. AS SOON AS I EXIT THE VEHICLE THE ENGINE BURST INTO FLAMES. FIRESTONE ALONG WITH THE ASSISTANT OF THE CHARLOTTE FIRE DEPT CAME TO MY RESCUE SIDING THAT IT WAS AN ELECTRICAL FIRE. THE CAR WAS TOWED BACK TO THE DEALER FOR REPAIR. AFTER ADMITTING THAT IT WAS A MALFUNCTION OF THE SENSOR IN THE HEATING ELEMENT, INSURANCE COMPANY WAS OFF THE HOOK. BUT I'M LEFT TO FIGHT OF NOT WANTING TO REPAIR A BURNT ENGINE AND REPAINTING THE CAR. WHAT I'MASKING FOR IS A CAR OF EQUAL VALUE. MY ARGUMENT IS THAT IF LIST ON CAR FACTS, THE VEHICLE IS NO LONGER WORST WHAT I OWE. PLUS SIX WEEKS PRIOR TO THE FIRE I HAD JUST PAID 1500.00 FOR MY 30,000 SERVICE. I RECEIVED A RESPONDS FOR BBB THAT MERCY STATES THAT IT NOT THEIR FAULT, BUT A MANUFACTURER DEFECT. I'M DESPERATE NEED OF ASSISTANT ON WHAT TO DO NEXT. AND/OR WHAT OTHER OPTIONS DO I HAVE OTHER THAT EXCEPTING A REPAIR JOB WITH NO GUARANTEE. SO FAR I HAVE NOT RECEIVED MY VEHICLE BACK FROM THE DEALER QUEEN LINCOLN MERCY, IT IS STILL BEEN REPAIRED. *TR