2005 MERCURY GRAND MARQUIS Complaints

DT*: THE CONTACT STATED WHILE EXITING THE VEHICLE, THE OCCUPANTS GET SHOCKED BY STATIC ELECTRICITY FROM THE DOOR. THE DEALERSHIP SUGGESTED FABRIC SOFTENER BE SPRAYED IN THE VEHICLE, BUT THIS HAS NOT REMEDIED THE PROBLEM. *AK

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH WHEN APPLYING BRAKE PRESSURE THE CRUISE CONTROL WOULD NOT DISENGAGE. THE DEALERSHIP AND MANUFACTURER WAS NOT ALERTED. UPDATED 03/22/06. *JB

DT*: THE CONTACT STATED THE VEHICLE WAS NOT EQUIPPED WITH QUAD SUN VISORS. THE ORIGINAL SUN VISORS COVERED ONLY ONE DIRECTION. THE MANUFACTURER WAS INFORMED OF THE PROBLEM. HOWEVER, THE CONTACT PURCHASED ADDITIONAL SUN VISORS TO COVER BOTH THE WINDSHIELD AND THE SIDE WINDOW AT THE SAME TIME.

THIS CAR HAS A DANGEROUS DEFECT. RANDOMLY WHEN IN A STATIONARY POSITION, BY HOLDING THE BRAKES, THE ENGINE AND TRANSMISSION SOMETIMES SUDDENLY ACCELERATES POWERFULLY, MAKING IT DIFFICULT TO HOLD THE CAR. I NOTIFIED THE DEALER ABOUT THIS DEFECT, SEVERAL TIMES IN WRITING AND BY PHONE. DEC, 29, 2005 THEY TOOK IT ON A DRIVE, AND CLAIMED TO HAVE FOUND NO DEFECT. SUBSEQUENTLY, JAN, 15, 2006 AT APPROXIMATELY 1:00 PM, I WAS STOPPED AT A RED LIGHT ON GRAND ST. NYC BEHIND AN SUV, BY HOLDING THE BRAKES, ALL OF A SUDDEN IT ACCELERATED, AND IT WAS IMPOSSIBLE TO HOLD THE CAR. IT SLAMMED INTO THE SUV IN FRONT OF ME, SMASHING MY FRONT. LUCKILY, THE SUV WAS NOT DAMAGED. BUT EVEN MORE LUCKILY, WE DID NOT GET HURT, (I HAD IN THE CAR MY WIFE, AN ADULT DAUGHTER, AND 2 GRAND CHILDREN). IN ADDITION, I GUESS WE WERE EXTRA LUCKY THAT WE HAD THE SUV IN FRONT OF ME, WHICH AVERTED A CATASTROPHIC MOWING DOWN OF PEDESTRIANS CROSSING. THE DEALERS TOOK IN THE CAR, AND NOTIFIED ME YESTERDAY, JAN, 19, 2006, THAT THEY RAN TESTS AND FIND NOTHING WRONG WITH THE CAR. *JB

ON THREE OCCASIONS WHEN SHIFTING FROM PARK TO REVERSE THE ENGINE SPED UP (ACCELERATED DRASTICALLY) CAUSING THE WHEELS TO SPIN AND ONLY BY QUICK APPLICATION OF THE BRAKE WAS AN INCIDENT AVOIDED. I DROVE INTO A PARKING SPACE, PUT THE CAR IN PARK, THEN NOT SATISFIED WITH THE POSITION I ATTEMPTED TO BACK UP, THAT'S WHEN THE CAR ACCELERATED. *JB

DT: THE CONTACT STATED WHILE GOING THROUGH AN INTERSECTION ANOTHER VEHICLE RAN A STOP SIGN AND STRUCK THE CONTACT'S VEHICLE ON THE SIDE. UPON IMPACT, THE CONTACT'S VEHICLE WAS KNOCKED INTO ANOTHER LANE AND WAS HIT HEAD ON BY A THIRD VEHICLE. THIS SECOND IMPACT CAUSED THE OTHER VEHICLE TO TAIL SPIN AND WAS HIT IN THE REAR BY THE FIRST VEHICLE. THE SIDE AIR BAGS DIDN'T DEPLOY, BUT THE FRONTAL AIR BAGS DID. THE CONTACT WAS WEARING A SEAT BELT AT THE TIME OF THE CRASH. THERE WAS EXTENSIVE DAMAGE TO THE SIDE OF THE VEHICLE, THE OUTER COLUMN WAS PUSHED INTO THE SEAT, AND THE DASHBOARD CAME APART. THE CONTACT AND PASSENGER SUSTAINED INJURIES. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY. *AK UPDATED 01/25/06. *JB

ROUGH ENGINE IDLE, DEALER REPS SAY "ALL THE NEW ONES DO IT", "IT'S NORMAL". I HAVE ASKED THEM ABOUT IT ON SEVERAL OCCASIONS SINCE PURCHASING THE CAR. MY 2005 MARQUIS DOES NOT GET NEARLY THE GOOD GAS MILEAGE THE 2001 MARQUIS DID WITH THE SAME ENGINE. THE DEALER TOLD ME "YOU CAN'T COMPARE CARS". *NM

ROUGH ENGINE IDLE, DEALER REPS SAY 'ALL THE NEW ONES DO IT', 'IT'S NORMAL'. I'VE ASKED THEM ABOUT IT ON SEVERAL OCCASIONS SINCE PURCHASING THE CAR. NOT NEARLY AS GOOD GAS MILEAGE AS OUR 2001 GRAND MARQUIS GOT, WAS TOLD BY THE DEALER, "YOU CAN'T COMPARE CARS'. *NM

DT: THE CONTACT STATED WHILE DRIVING WITH THE CRUISE CONTROL SET ON 63 MPH AND GOING UP A SMALL HILL, CRUISE CONTROL SPED THE VEHICLE UP TO 71 MPH. HE HAD TO TAKE THE VEHICLE OUT OF CRUISE CONTROL TO SLOW THE VEHICLE DOWN. HE FELT THIS WAS A SAFETY ISSUE. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP TWICE CONCERNING THIS PROBLEM. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK UPDATED 01/19/06. *JB

DT: THE CONSUMER STATED THAT THE ACCELERATOR STUCK THREE TIMES. THE OWNER WAS BACKING OUT OF THE DRIVEWAY AND WENT TO GIVE THE CAR GAS AND THE ACCELERATOR STUCK. THE DRIVER ENDED UP IN A DITCH. THIS HAPPENED WHILE DRIVING AT LOW SPEEDS AT 25 MPH. THE CAR IS AT THE DEALERSHIP TO BE INSPECTED. THE DEALER COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. THIS HAS NOT BEEN REPORTED TO THE MANUFACTURER. A POLICE REPORT WAS TAKEN. *AK *JB