2001 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 215,000.

WHILE DRIVING MY 2001 MERCURY GRAND MARQUIS I HEARD A NOISE FROM THE ENGINE COMPARTMENT IMMEDIATELY THE ENGINE SOUNDED VERY LOUD AS IF THERE WAS AN EXHAUST LEAK, THE ENGINE STARTED RUNNING VERY ROUGH AND THE CHECK ENGINE LIGHT CAME ON, AFTER CHECKING FOUND THAT THE REAR SPARK PLUG ON THE RIGHT SIDE OF THE ENGINE HAD BEEN BLOWN OUT OF ITS SOCKET AND IT BROKE THE IGNITION COIL, GAS WOULD SPRAY OUT OF THE SPARK PLUG CAVITY CREATING AN UNSAFE CONDITION, I HAD TO BUY A REPAIR TOOL KIT AND A NEW COIL AND SPARK PLUG TO REPAIR THE PROBLEM BECAUSE THE DEALER (NICK MAYER IN WEST LAKE, OHIO WOULD NOT FIX IT EVEN THOUGH I ONLY HAD THE CAR FOR 6 DAYS, THEY SAID THAT IT WAS A USED CAR WITH NO WARRANTY SO THEY WOULD NOT WORK WITH ME, IT ENDED UP COSTING ME OVER $100.00 TO FIX A PROBLEM THAT THE DEALER OR MANUFACTURER SHOULD HAD BEEN FORCE TO CORRECT. *TR

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS LS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY INFORMED THAT THE BUCKLE ASSEMBLY WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 01V227001 (SEAT BELTS FRONT: BUCKLE ASSEMBLY); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE TECHNICIAN ORDERED THE PART, AND INFORMED THAT WHEN THE PART BECAME AVAILABLE THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS 98,000. UPDATED 03/07/11*LJ UPDATED 03/14/11

FAILURE OF POWER SEAT RECLINER TO KEEP THE DRIVER SEAT BACK IN AN UPRIGHT POSITION. *TR

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING THE SEAT BELT DISENGAGED FROM THE BUCKLE. THE OWNER STATED THAT THE SEAT BELTS HAVE BEEN CHECKED AND WAS TOLD THAT THERE WAS NO FAILURE FOUND. FORD STATED THAT THE SEAT BELT REPAIR WOULD COST $270 AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS UNKNOWN.

2001 MERCURY GRAND MARQUIS. CONSUMER STATED FAULTY THERMOSTAT *TGW THE CONSUMER STATED WHEN THE MECHANIC ATTEMPTED TO REPLACE THE THERMOSTAT, PROBLEMS WERE ENCOUNTERED. THE THERMOSTAT HOUSING BOLTS WOULD NOT READILY UNSCREW. THE CONSUMER WAS INFORMED THAT IF MORE FORCE WAS EXERTED, THE PLASTIC-LIKE INTAKE MANIFOLD THROUGH WHICH THE BOLTS FASTENED, WOULD CRACK/BREAK AND REQUIRE A VERY EXPENSIVE INTAKE MANIFOLD REPLACEMENT. THE CONSUMER DECIDED TO WAIT ON THE REPAIR AND CONTACTED THREE LOCAL FORD DEALERSHIPS FOR SECOND OPINIONS. ALL THREE INFORMED THE CONSUMER THEY WOULD BE CAREFUL, BUT THEY COULD NOT GUARANTEE HIM THAT THEY WOULD NOT CRACK THE INTAKE MANIFOLD IN ATTEMPTING TO REPLACE THE THERMOSTAT. *JB UPDATED 08/10/10.*JB

TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THE HEADLIGHTS WERE DIM WHILE DRIVING AT NIGHT WHICH MADE IT DIFFICULT TO SEE. THE LIGHTS WOULD ALSO REFLECT OFF OF THE PAVEMENT. WHEN APPROACHING ONCOMING TRAFFIC THE PASSING VEHICLES LIGHTS CAUSED A BLINDING EFFECT. THE DEALER STATED THAT WAS HOW THE VEHICLE WAS DESIGNED AND WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 41,712 AND THE CURRENT MILEAGE WAS 49,505. UPDATED 07/26/10. *LJ UPDATED 08/03/10*JB

WHILE DRIVING AT NIGHT, MY LIGHTS TURNED OFF BY THEMSELVES ON A DARK RURAL ROAD. IF I HADN'T JAMMED ON THE BRAKES, I WOULD HAVE EATEN THE RAILING OR WORSE. TURNS OUT THE (LCM) LIGHTING CONTROL MODULE, IS DEFECTIVE. WHEN I LOOKED IT UP ONLINE, IT SEEMS THAT MANY CARS ARE HAVING THIS ISSUE, EVEN MY LOCAL POLICE DEPARTMENT. THIS IS A BIG SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER WANTED TO CHARGE $578 PLUS 2 HOURS LABOR FOR A PART THAT GOES UNDER THE DASH. *TR

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH AND THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED. THE CONTACT DROVE TO A DEALER AND THE DEALER INFORMED THE CONTACT THAT A 25 AMP FUSE WAS IN PLACE OF A 20 AMP FUSE AND CAUSED THE HEADLIGHTS TO STOP WORKING. THE DEALER REPLACED THE FUSE AND NO OTHER FAILURES HAVE OCCURRED. THE CONTACT ALSO STATED THAT THE VEHICLE HAS NEVER EXPERIENCED ANY ELECTRICAL PROBLEMS AND HE DOES NOT FEEL COMFORTABLE DRIVING IT. THE FAILURE MILEAGE WAS 149,000.

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE COMPOSITE INTAKE MANIFOLD WHICH IS WHERE THE THERMOSTAT MOUNTS INTO THE HEAD OF THE MOTOR HAS FAILED. THE VEHICLE WAS REPAIRED BY A LOCAL MECHANIC. THE CONTACT STATED THAT THE DEALERS FEE WOULD EXCEED THE LOCAL MECHANIC'S FEE. THE CONTAC HAS BEEN UNSUCCESSFUL AT NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 102,000. UPDATE 12/14/09 *CN UPDATED 12/1/6/09