2003 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 80 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT CALLED THE LOCAL DEALER (PERFORMANCE FORD TOOELE, 1141 N MAIN ST, TOOELE, UT 84074, 435-882-7000) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED IT WAS REPAIRED ONCE BUT THE LIGHTS HAVE FAILED TWO OR THREE TIMES. UPDATED 11/19/18*JB

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLAMPS AND TAIL LAMPS WOULD INTERMITTENTLY FAIL TO OPERATE WITHOUT WARNING. DOUG HENRY FORD OF AYDEN (4057 LEE ST, AYDEN, NC) DIAGNOSED THAT THE LIGHT CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 136,000.

DRIVER SEATBELT WAS REPLACED (BAD MAYBE) AND AIR BAG LIGHT CAME ON IMMEDIATELY AFTER SEAT BELT WAS REPLACED WIPERS TURN ON BY THEMSELVES AND WILL NOT TURN OFF.

COMING FROM A CONCERT WHICH THANKFULLY WAS VERY CLOSE TO HOME, THE HEADLIGHTS DID NOT TURN ON AND THERE WERE NO DASH LIGHTS. THE VEHICLE WAS NOT IN MOTION BUT AS THE CAR WAS STARTING TO MOVE, STILL NO LIGHTS. THERE WAS A RECALL ON THIS VEHICLE IN 2014(LCM #15S39) THAT WAS REPAIRED AND REIMBURSED BY OUR LOCAL FORD DEALERSHIP. THIS WAS A KNOWN ISSUE FOR 2003-2005 MERCURY GRAND MARQUIS AND 2003-2005 CROWN VICTORIA. I HAVE SINCE SEEN COMPLAINTS COME UP AS OF JAN.2018 THAT THIS PROBLEM HAS AGAIN COME TO LIGHT. THIS IS A HORRENDOUS SAFETY ISSUE AND NOT AN INEXPENSIVE FIX. HOW MANY MORE TIMES WILL THIS KEEP HAPPENING? WE LOVE THIS CAR, HAVE HAD IT FOR 13 YEARS AND IT HAS LESS THAN 90000 MILES ON IT. TRIED CONTACTING FORD CUSTOMER SERVICE AND THEY WERE NO HELP!! WE JUST WANTED TO MAKE THIS KNOWN THAT OBVIOUSLY THIS IS AN ONGOING PROBLEM WITH THIS PARTICULAR YEAR VEHICLE.

REAR END NOISE WITH AXLE BEARING AND SHAFT ASSY. WITH CARS OF THAT YEAR USED AS FLEET VEHICLES (NOTE,NHTSA CAMPAIGN ID NUMBER 04V328000. FORD ALSO HAD A SAFETY RECALL NUMBER 04516 IN JULY 15TH 2004 TO ACKNOWLEDGED THAT VEHICLES BUILT FOR FLEET SERVICE WERE PRONE TO AXLE FAILURES AND ISSUED A RECALL FOR FORD SUSPENSION- REAR DEFECT ON FLEET VEHICLES FOR CHASSIS OVERLOADING TO WHEEL BEARINGS AN AXLES. MINE HAPPENED ON TRIP OF 3OO MILES. ROARING NOISE

WHEN DRIVING AT NIGHT, HEADLIGHTS WILL SOMETIME BECOME DIM, USUALLY THE HEADLIGHTS WILL CUT OFF. LESS THAN A MINUTE, AFTER THEY GO OFF,HEADLIGHTS WILL RETURN BACK ON.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE HEADLIGHTS WERE DIM AND PREVENTED THE CONTACT FROM SEEING AT NIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED BERT WOLFE FORD AT (304) 344-1601 (LOCATED AT 1900 PATRICK ST PLAZA, CHARLESTON, WV 25387) WHERE IT WAS CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS13954234. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL FOR APPROXIMATELY FIVE TO TEN SECONDS WHEN THE VEHICLE WAS BEING DRIVEN. THE CONTACT ALSO STATED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I HAVE A SERIOUS DANGEROUS SITUATION GOING ON WITH THE HEADLIGHTS THAT COULD END WITH FATAL RESULTS. THE HEADLIGHTS WILL GO OUT BY THEMSELVES AT NIGHT WHICH COULD RESULT IN A CAR CRASH. THE LIGHTS WILL GO OUT WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION WHEREVER YOU ARE.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THE VEHICLE'S EXTERIOR HEADLAMPS FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF FAILURE HOWEVER DUE TO THEM STATING THE VEHICLE WAS ALREADY REMEDIED UNDER NHTSA CAMPAIGN NUMBER 15V861000(EXTERIOR LIGHTING) NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,481.