2003 MERCURY GRAND MARQUIS Complaints

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO THE DEALER (BORMAN AUTOPLEX IN LAS CRUCES, NM, 575-525-4500) WHERE IT WAS DIAGNOSED THAT THE LIGHTING MODULE NEEDED TO BE REPAIRED. THE TECHNICIAN STATED THAT THE FAILURE WAS REPAIRED EARLIER PER AN UNKNOWN RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS CALLED AND STATED THAT THE RECALL REPAIR WAS A ONE-TIME REPAIR AND HUNG UP THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, ALL THE GAUGES ON THE INSTRUMENT PANEL FAILED TO PROVIDE THE ACCURATE READING. IN ADDITION, THE AIR SUSPENSION THAT CONTROLLED THE SHOCKS FAILED TO HOLD AIR. THE VEHICLE WAS TAKEN TO PERRY'S FORD (205 E HWY, HOLDENVILLE, OK 74848, PHONE NUMBER: (888) 307-3779), BUT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THERE WAS NO ONE THERE WHO COULD REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

MY LIGHTS DO NOT COME ON WHEN MY WIPERS ARE ACTIVATED IN THE RAIN. THIS HAPPEN WHEN I AM DRIVING OR STATIONARY.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL 15S39: MY LIGHTS WERE WORKING JUST FINE BUT I RECEIVED A RECALL NOTICE. WHEN I CALLED TO MAKE AN APPOINMENT I SAID I HAD NO PROBLEMS WITH MY LIGH BUT THE LETTER SAID IT MIGHT OCCUR AT ANYTIME. I DRIVE APPROX. 35,000 MILES PER YEAR. MAY 17,2017 I MADE APPOINMENT.FOR JUNE12,2017. WHAT I THOUGHT WAS A NEW MODULE WAS INSTALLED. JUNE 14, 2017 MY LIGHTS SUDDENLY WENT OUT WHEN I WAS DRIVING. THEY SUDDENLY CAME BACK ON. LATER THAT EVENING THEY WOULD NOT COME ON AT ALL. (IT STAYS ON AUTOMATIC). I GOT THE MANUAL LIGHTS TO COME ON . NO BRIGHT LIGHT ONLY INTERMITTANT BRIGHTS. THE NEXT DAY I TOOK IT TO GEM CITY FORD. AFTER AN HOUR THEY SAID THEY WERE O.K. 10 P.M. THE LIGHTS WENT OUT AGAIN. I USED MANUAL. CALLED THEY SAID THEY WOULD CALL BACK.THEY DIDNOT WITH MORE THAN ONCALLS NEVER TO BE CALLED BACK. THEN I LEFT A NOTE I WOULD GET IT CHECKED WHILE OUT OF SATE. THEN I GOT A CALL REQUESTING THAT I BRING IT IN. I WAS LEAVINE THE STATE F OR A WEEK. CAME BACK TO TOWN THE NEXT WEEK TOLD THAT THE PATCH THAT WAS PUT IN WAS WORKING AND I COULD PURCHASE THE MODULE.THIS IS A DANGEROUS THING . THE FIX CAUSED A PROBLE THAT THE FIX WAS SUPPOSED TO DO. I WANT MY CAR BACK TO THE WAY IT WAS. WHEN DRIVING IT MAKES A POP THEN GOES OUT OR COMES ON. WHEN STARTING THEY MAY NOT COME ON AT ALL. I DON'T WANT THIS TO HAPPEN WHEN I'M GOING THROUGHT THE MOUNTAINS OF GEORGIA OR TENNESSE AT NIGHT. THIS SHOULD HAVE NOT BEEN PATCHED. IT'S LAZY . A PERSONS LIFE THAT BOUGHT THIS VEHICAL SHOULD BE WORTH MORE THAN THAT. NO WAY TO UP LOAD. I CAN FAX.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE EXTERIOR HEADLAMPS FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JOE MYERS FORD DEALER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT THEY WOULD NOT BE ABLE TO SCHEDULE THEM IN UNTIL SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LAST FALL, THIS CAR STARTING MAKING CREEKING AND HUMMING NOISES IN THE ENGINE. THE HUMMING NOISE WOULD GO AWAY AFTER ABOUT A MINUTE BUT NOT THE SQUEAKS AND CREEKS AS YOU DRIVE IT. IN THE WINTER, THERE WERE AREAS OF YELLOW-GREEN LIQUID ON OUR GARAGE FLOOR ON A FEW OCCASIONS. I TOOK THE VEHICLE IN FOR THE HEADLIGHT RECALL, AND I WAS TOLD THERE WAS A CRACKED MANIFOLD, AND A BELT PROBLEM WHICH WAS CAUSING THE ANTIFREEZE LEAK. WHEN I SEARCHED FOR RECALLS, I NOTICED A PREVIOUS RECALL FOR YEARS 1996-2001 FOR THE SAME PROBLEM. THIS REPAIR IS VERY COSTLY, AND I WONDER IF YOU COULD DO A RECALL FOR THIS YEAR/MODEL CAR BECAUSE I WAS GIVEN IT AS A GIFT AND AM CURRENTLY LAID OFF? I AM ATTACHING FORMER RECALL SETTLEMENT FOR SAME CARS UP TO 2001. THANK YOU.

INTAKE MANIFOLD CRACKED AND LEAKED COOLANT ONTO THE COILS AND SPARK PLUGS. HENCE CAUSING ROUGH RUNNING ENGINE AND LACK OF PERFORMANCE.

FRONT HEAD LIGHTS WILL NOT COMES ON AT NIGHT OR THEY WILL GO OFF WHILE DRVING AT NIGHT.

TL* THE CONTACT OWNS A 2003 MERCURY GARND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000(EXTERIOR LIGHTING); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/17/17*LJ UPDATED 10/12/2017*JS