2003 MERCURY GRAND MARQUIS Complaints

SAFETY RECALL NOTICE 15S39/NHTSA RECALL 15V-861 NOT COMPLETED ON MY CAR. WAS NOTIFIED BY FORD JAN 2016 THAT REPAIR WOULD BE ACCOMPLISHED BUT IT HAS NOT.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17LJ UPDATED 10/6/2017*JS

LEFT REAR EMERGENCY BRAKE HARDWARE MALFUNCTIONED WHILE BACKING THE VEHICLE REARWARD IN THE DRIVEWAY. THE EMERGENCY BRAKE WAS OFF AT THE TIME INCIDENT OCCURRED. HAD EMERGENCY BRAKES REPAIRED ON JANUARY 26, 2017.

THE RECALL IS OVER A YEAR OLD AND THE LIGHTS ARE NOW FAILING TO COME ON. IF I WACK THE CONSOLE I CAN GET THE LIGHTS ON BUT IT'S GETTING WORSE. WHAT CAN BE DONE TO REMEDY THIS?

I LIVE IN A REMOTE PART OF HAWAII AND AM A PHYSICIAN WHO GETS CALLED IN THE MIDDLE OF THE NIGHT FOR EMERGENCIES. I WAS DRIVING ON THE UPPER ROAD WITH SEVERAL DROP OFFS AND MY LIGHTS WENT OUT IN THE MIDDLE OF DRIVING. THE HIGH BEAMS DID NOT WORK EITHER, BUT I HAD TO HOLD DOWN THE LEVER FOR THE LIGHTS TO WORK. I ALMOST WRECKED MY VEHICLE AND I COULD HAVE DRIVEN OFF THE ROAD AND KILLED MYSELF. IN ADDITION, MY PATIENT NEEDING EMERGENCY SURGERY COULD HAVE DIED BECAUSE I WAS NOT THERE TO ADMINISTER ANESTHESIA. THERE IS NO EXCUSE FOR THIS. ABSOLUTELY NONE! I HAVE CHANGED FUSES, LIGHTS AND THE LIGHT SWITCH. THIS WAS ON AN ISOLATED HIGHWAY WITH NO LIGHTS IN THE MOUNTAINS ON THE BIG ISLAND. THERE WAS NOTHING TO LIGHT THE HIGHWAY BUT THE STARS. I WAS DRIVING BETWEEN 55-60 MILES AN HOUR. *TR

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE EXTERIOR LIGHTING RANDOMLY SHORTED WHILE WAITING MONTHS FOR THE PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

I UNDERSTAND THERE IS A PROBLEM WITH THE HEADLIGHTS FAILING AND A LETTER WAS ISSUED ABOUT A YEAR AGO, BUT NO PARTS WERE FURNISHED TO DEALERS.

LCM RECALL - THE DEALER WILL NOT ORDER PARTS FROM THE MANUFACTURER FOR A FAILING LIGHTING CONTROL MODULE FOR MY 2003 GRAND MARQUIS. THEY TOLD ME THAT THE PARTS ARE NOT AVAILABLE, AND JUST DON'T DRIVE AFTER DARK. I CANNOT GET MY HEADLIGHTS TO WORK AT RANDOM TIMES. THEY WILL JUST SHUT OFF, OR NOT COME ON AT ALL OCCASIONALLY. CAR CAN BE IN MOTION, OR STATIONARY.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING 25 MPH, THE CONTACT HEARD A SOUND FROM THE REAR DRIVER SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO ADVISED THAT THE REAR OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V328000(SUSPENSION). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

STEERING WAS VERY STIFF AT TIMES. LOWER POWER STEERING SHAFT HAD TO BE REPLACED.