2006 MERCURY MARINER HYBRID Complaints

ON DECEMBER 30, 2006 MY CAR STALLED AND THE DASH ERROR MESSAGE REFERRED TO A MECP PUMP. I HAD THAT PART REPLACED WITH AN AMAZON PART BEFORE THE RECALL, IT IS ALSO FAULTY.THE SAFETY RECALL IS, 142S19, FROM FORD. CARS STALL BECAUSE OF A FAULTY MECP PART. I TRIED HAVING THE PART REPLACED BY A FORD DEALER. THE DEALER REFUSED AND TO MAKE MATTERS WORSE THEY POSTED ONLINE THAT THEY MADE THE REPLACEMENT. THAT IS A LIE. FORD CUSTOMER TRIED TO GET THE DEALER TO COOPERATE BUT THEY TOLD THEY CANNOT MAKE A DEALER HONOR A RECALL. PLEASE HELP.

THE WARNING LIGHTS HAD COME ON A FEW DAYS AGO STATING TO CHECK THE BRAKES. TODAY, WHEN THE ENGINE WAS STARTED, THE MESSAGE STOP SAFELY NOW CAME ON. THIS DOES NOT TELL ME ANYTHING ABOUT WHAT I NEED TO DO AND HOW CRITICAL THIS ERROR IS. CAN I DRIVE IT TO THE REPAIR SHOP OR SHOULD I HAVE IT TOWED? WHAT HAS TO BE REPLACED? THIS CAR IS DRIVEN BY MY SON WHO IS AN INEXPERIENCED DRIVER, SO THIS IS A MAJOR CONCERN.

I WAS DRIVING DOWN THE STREET, AND SUDDENLY, THE "STOP SAFELY" LIGHT CAME. THE ENGINE SHUT OFF AND THE TEMPERATURE LIGHT CAME ON IN THE DASH. I WAS ABLE TO GET MY CAR STARTED AFTER ABOUT 30-45 SECONDS. I STARTED DRIVING AGAIN, BUT IT SHUT DOWN AGAIN A COUPLE MINUTES LATER. IT HAS BEEN OCCURRING INTERMITTENTLY SINCE THAT DAY, WITH TODAY BEING THE MOST RECENT. I CALLED FORD MOTORS TODAY AND WAS INFORMED THAT MY CAR IS ON THE RECALL LIST. THEY NEVER SENT A LETTER TO ME. THE REPRESENTATIVE REFERRED ME TO THE CLOSEST DEALERSHIP IN MY AREA, AND ADVISED ME THAT ANY REPAIRS WILL BE FREE OF CHARGE. I DON'T UNDERSTAND WHY FORD MOTORS WOULD PROGRAM THIS VEHICLE TO COMPLETELY SHUT DOWN DURING TRAVEL. GOD FORBID IF THIS HAPPENS WHILE DRIVING ON A HIGHWAY. THIS IS A VERY DANGEROUS SO CALLED "SAFETY FEATURE", WHICH NEEDS TO BE DISCONTINUED IN THE FUTURE.

MY SON WAS DRIVING TO HIS WORK AS AN EMT. I ALLOWED HIM TO USE MY MARINER. TRAVELING APPROX 65MPH ON THE 5 FREEWAY SOUTH IN SUNLAND, HE HEARD THE ROD GO AND SAW THE LIGHTS ON THE DASH INDICATE THE ENGINE OVERHEATING. HE PULLED OFF THE 5 FREEWAY AND PARKED WEAR IT WAS SAFE AND CALLED FOR HELP. I HAD AAA PICKUP THE VEHICLE AND BRING IT TO THE MECHANIC IN WESTLAKE VILLAGE CA. THEY INDICATED TO ME THAT THE ENGINE HAD THROWN A ROD AND WOULD NEED TO BE REPLACED. THEY THOUGHT IT MIGHT HAVE RUN OUT OF OIL OR SOMETHING ELSE, BUT BOTTOM LINE WAS THAT THE ENGINE WAS DESTROYED. THEY QUOTED ME A PRICE OF $15,000 MINIMUM TO FIX, SO I HAD IT TOWED TO MY DRIVEWAY WHERE IT HAS REMAINED SINCE. IT WASN'T' FOR 10 MONTHS LATER WE WOULD GET ANY INDICATION THAT SOMETHING ELSE MIGHT HAVE CAUSED THIS TO HAPPEN. I LAST SERVICED MY MARINER IN MARCH & MAY OF 2013. MY NEW CONCERN PUTTING 2+2 TOGETHER, IS THAT THOUGH THE CAR WAS DUE FOR AN OIL CHANGE, COULD THIS CATASTROPHIC EVENT HAVE BEEN DUE TO THE OVERHEATED COOLANT SYSTEM THAT AS YET HADN'T BEEN RECALLED? ID LIKE TO SEE IF ANY OTHER MERCURY/FORD CUSTOMERS EXPERIENCED THIS. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. WHILE DRIVING AT VARIOUS SPEEDS, THE HIGH TEMPERATURE WARNING SENSOR LIGHT ILLUMINATED BEFORE THE VEHICLE OVERHEATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HYBRID FANS WERE FAULTY AND NEEDED TO BE REPLACED. THE FANS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE ABS BRAKING SYSTEM MALFUNCTIONED DUE TO A FAULTY ABS MODULE THAT WAS DAMAGED WHEN THE ENGINE OVERHEATED. THE ABS WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2006 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE VEHICLE WAS LEFT WITH THE DEALER FOR TWO MONTHS BUT THE RECALL REPAIRS WERE NOT MADE BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THAT THE RECALL REPAIR WOULD NOT BE MADE UNLESS THE CONTACT HAD EXPERIENCED THE FAILURE LISTED IN THE CONSEQUENCE OF THE RECALL DESPITE THE CONTACT HAVING EXPERIENCED SEVERAL STALLING FAILURES AND THE VIN BEING INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

WHILE ATTEMPTING TO EXIT A PARKING LOT (DRIVING AT LESS THAN 5 MPH AND MAKING A RIGHT TURN TO LEAVE THE PARKING SPOT), THE STEERING BECAME VERY HARD TO TURN. THINKING THAT THE ENGINE HAD SHUT OFF, I RESTARTED THE ENGINE THEN I NOTICED THE MESSAGE IN THE CLUSTER "SERVICE POWER STEERING". I DROVE TO THE NEAREST REPAIR SHOP A FEW BLOCKS AWAY AND THEY CONFIRMED THAT THE POWER STEERING MODULE IS BAD AND WILL HAVE TO BE REPLACED. THEY ESTIMATED REPAIRS WOULD COST ABOUT $1200 IF THEY CAN FIND A USED ONE. I WAS LESS THAN 5 MILES AWAY AND CONTINUED ON HOME. PARKING THIS VEHICLE IN NYC TIGHT SPOTS WITHOUT THE POWER STEERING IS QUITE AN UNDERTAKING. THE WRENCH DISPLAY IN THE CLUSTER AND THE "SERVICE POWER STEERING" MESSAGE HAS BEEN CONSISTENT AND HAS NEVER DISAPPEARED ONCE. I TOOK IT TO MY NEIGHBORHOOD FORD DEALER A FEW WEEKS LATER AND THEY CONFIRMED THAT I WILL NEED "POWER STEERING RACK AND PINION, MODULE AND ALIGNMENT WITH ESTIMATED REPAIRS COSTING $3850 INCLUDING TAXES. THIS PROBLEM SEEMS SIMILAR TO THOSE REPORTED BY THE OWNERS OF THE 2008 - 2011 FORD ESCAPE / MERCURY MARINER SUVS AND IDENTIFIED IN THE RECENT FORD RECALLS FOR POWER STEERING ISSUES. *TR

IN APRIL 2014 MY GIRLFRIEND WAS DRIVING OUR 2006 MERCURY MARINER WHEN IT SHUT OFF WHILE DRIVING. WAS TOLD TO RESET COMPUTER WHICH WE DID. THE NEXT DAY IT SHUT OFF IN AN INTERSECTION. LUCKILY NO ACCIDENT BUT UNDER NO CIRCUMSTANCES SHOULD THE CAR COMPUTER SHUT THE CAR OFF WHILE DRIVING!!!!!! WAS WIRING HARNESS FOR HYBRID BATTERY. THE NEXT MONTH SHE WAS DRIVING AND LOST ALL POWER STEERING WHILE DRIVING. LUCKILY NO ACCIDENT. TOOK IT TO DEALER, TOLD WOULD NEED TO REPLACE ENTIRE STEERING COLUMN OR SENSOR. WAS SENSOR ($1129). WHY IS THIS YEAR NOT COVERED BY RECALL FOR THIS ISSUE AND 2008 ON IS???? THANK YOU. *TR

WAS DRIVING 50MPH AND CAR SHUTS OFF AND WARNING SAYS PULL OVER AFTER DOING SO I TRY TO START IT CAR DIDN'T START TILL THE 3RD CRANK AFTER IT STARTED I STARTED TO DRIVE WHEN I PRESSED THE BRAKE THE PEDAL WAS REALLY HARD AND THE BRAKE LIGHT AND ABS LIGHT CAME ON I TOOK IT TO THE FORD DEALER SHIP IN NAPERVILLE IL AND THEY DIAGNOSE THAT THE HCU (HYDRAULIC CONTROL UNIT FOR ABS) IS BAD $3900 SMART JUNCTION BOX AND POSSIBLY THE MASTER CYLINDER IS BAD GAVE ME A $5200 ESTIMATE FOR THE REPAIR. *TR

STOPPED AT GAS STATION TO FUEL VEHICLE. RETURNED TO VEHICLE AFTER FUELING. WHEN I STARTED MY MERCURY MARINER HYBRID, THE INFORMATION SCREEN SAID "SERVICE POWER STEERING". WHEN I STARTED TO MOVE THE VEHICLE, I REALIZED I ONLY HAD MANUAL STEERING AVAILABLE. THIS CONTINUED ALL THE WAY HOME (5 MILES) ON ICY SNOW COVERED ROADS (FOLLOWING OUR NEAR BLIZZARD HEAR IN NORTH EASTERN INDIANA). NEXT MORNING, STARTED VEHICLE AND IT WAS BACK TO NORMAL. MY EXTENSIVE RESEARCH, SO FAR, INDICATES THERE HAVE NOT BEEN ANY RECALLS FOR THIS, WHAT APPEARS TO BE, WIDESPREAD, AND MIGHT I SAY POTENTIALLY VERY DANGEROUS PROBLEM. THIS IS SERIOUS. HOW MANY DEATHS ARE REQUIRED BEFORE A RECALL IS ISSUED ON THIS ISSUE? AFTER READING ABOUT THE VAST NUMBER OF PEOPLE THAT HAVE EXPERIENCED THIS SAME PROBLEM, I'VE STARTED LOOKING FOR ANOTHER VEHICLE. COME ON, SERIOUSLY, THIS IS ONE THAT NEEDS YOUR ATTENTION NOW! *TR